I signed up for a subscription through stealth, even though I wasn't aware of it. Apparently, a confirmation email was sent, which probably ended up in my spam folder, but I never saw it. Now, €71 is... Ver mais
A empresa respondeu
Cvgeniehub
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Veja o que dizem as avaliações
CV Genie Hub transformed my resume into a gem. The ATS-optimized formatting made all the difference. Simply the best online CV editor.
It has been my secret weapon in the competitive job market. The Career Accelerator feature has been a game changer!
BEWARE, COMPLETE SCAM.... Marks and Spencer’s afternoon tea based on a quiz, paid £3.00 and unknowingly was discreetly signed up to a subscription. Bank have blocked payments and are raising a disput... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Your CV/Resume Assistant. Create impressive resume with our simple yet powerful editor.
Informações de contato
11, Aimiliou Monia, 1st Floor, Flat/Office 104, Engomi, 2402, Nicosia, Chipre
- +357 22 010932
- support@cvgeniehub.com
- cvgeniehub.com
As pessoas também visitaram
Very pleased with the service from CV…
Very pleased with the service from CV Genie Hub. It was easy to get my details in and the output was professional. Their customer support is pretty responsive too.
24 de abril de 2025
Avaliação não solicitada
Honestly
Honestly, I was kind of skeptical at first, but the ease of use and the quality of the designs really won me over. Would recommend giving it a try if you're on the fence.
25 de abril de 2025
Avaliação não solicitada
Scam
I'm sorry, but I was charged £45 for something I did not sign up for. I only intended to purchase the Boots Mystery Box, which was advertised as £3. However, like many previous reviewers have mentioned, I was unexpectedly charged £45. I would like a full refund of the £45, as well as the original £3. Thank you.
Edit:Given that you acknowledge there is a misunderstanding, and in light of my repeated requests for a refund, I am once again requesting that the £45 charge be reversed immediately.
I have emailed several times requesting a refund after being charged £45 without my knowledge. The only response I keep receiving is that I signed up and didn’t cancel in time — which is simply not true. This is incredibly frustrating and feels like a deliberate trick to mislead people.
29 de abril de 2025
Avaliação não solicitada
Resposta da Cvgeniehub
Dear Andra,
We are sorry that you left a negative review and we apologize for any inconvenience this caused you. CVgeniehub is a subscription service that provides its members with a variety of customizable CV templates. The situation you described has nothing to do with our service and we think there is a misunderstanding.
If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.
Our support team will contact you to help you. You can also contact us at support@cvgeniehub.com or visit our website cvgeniehub.com where you can talk to our support team via live chat. Please inform them that you have raised your case with us on Trustpilot and they will understand your case.
Customer satisfaction is very important to us. Rest assured that we are always here for you.
Best regards
Support Team
**WARNING**SCAMMERS
**WARNING**SCAMMERS. TOOK MONEY FROM MY ACCOUNT WITHOUT PERMISSION. REPORTED TO BANK AND GOT MONEY BACK.
8 de abril de 2025
Avaliação não solicitada
Resposta da Cvgeniehub
Dear Valued Customer,
We are sorry that you left a negative review and we apologize for any inconvenience this caused you. CVgeniehub is a subscription service that provides its members with a variety of customizable CV templates. The situation you described has nothing to do with our service and we think there is a misunderstanding.
If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.
Our support team will contact you to help you. You can also contact us at support@cvgeniehub.com or visit our website cvgeniehub.com where you can talk to our support team via live chat. Please inform them that you have raised your case with us on Trustpilot and they will understand your case.
Customer satisfaction is very important to us. Rest assured that we are always here for you.
Best regards
Support Team
Total SCAM
I too have been scammed by this company. Entered a quiz for a Boots box but they subscribe you to their company. They took £3 for delivery of the box, which of course has not arrived. I have now cancelled my subscription, which I didn't sign up for, so hopefully I won't have the £45 taken from my account as several others have. This company are giving Cyprus a bad name and I'm sure the Cypriot government would like to hear about them.
EDITED
There is no misunderstanding on my part. I answered some questions to receive a Boots box, was asked to pay £3 for delivery. The next thing I know is I've signed up for your service. And if you had read my review properly you would know I've already cancelled my subscription, which I never wanted in the first place. Please refund my £3 as it was taken from my bank by your company - Cvgeniehubhelp.com Nicosia CY.
11 de abril de 2025
Avaliação não solicitada
Resposta da Cvgeniehub
Dear Irene,
We are sorry that you left a negative review and we apologize for any inconvenience this caused you. CVgeniehub is a subscription service that provides its members with a variety of customizable CV templates. The situation you described has nothing to do with our service and we think there is a misunderstanding.
If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.
Our support team will contact you to help you. You can also contact us at support@cvgeniehub.com or visit our website cvgeniehub.com where you can talk to our support team via live chat. Please inform them that you have raised your case with us on Trustpilot and they will understand your case.
Customer satisfaction is very important to us. Rest assured that we are always here for you.
Best regards
Support Team
Total scam page pretending to be boots!
Total scam page! Also paid for £3 for a free boots box on Facebook and then afterwards charged an extra £45 for ‘CV genie’ Luckily my bank was on it and immediately declined the payment and then sent me a text asking if I recognised it! Thank you NatWest! Card cancelled which is annoying but at least I didn’t lose £45!
EDIT: I have NEVER used your service and it is interesting that the lady down the page, had exactly the same experience! Both payments - the initial £3 for the box and now the £45 are labelled with your companies name!
20 de abril de 2025
Avaliação não solicitada
Resposta da Cvgeniehub
Dear Nichola,
We are sorry that you left a negative review and we apologize for any inconvenience this caused you. CVgeniehub is a subscription service that provides its members with a variety of customizable CV templates. The situation you described has nothing to do with our service and we think there is a misunderstanding.
If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.
Our support team will contact you to help you. You can also contact us at support@cvgeniehub.com or visit our website cvgeniehub.com where you can talk to our support team via live chat. Please inform them that you have raised your case with us on Trustpilot and they will understand your case.
Customer satisfaction is very important to us. Rest assured that we are always here for you.
Best regards
Support Team
This is a total scam,been in touch with…
This is a total scam,been in touch with fraud department, just hoping they don't take a subscription from me,total bloody scammers.
19 de abril de 2025
Avaliação não solicitada
Resposta da Cvgeniehub
Dear Linda,
We are sorry that you left a negative review and we apologize for any inconvenience this caused you. CVgeniehub is a subscription service that provides its members with a variety of customizable CV templates. The situation you described has nothing to do with our service and we think there is a misunderstanding.
If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.
Our support team will contact you to help you. You can also contact us at support@cvgeniehub.com or visit our website cvgeniehub.com where you can talk to our support team via live chat. Please inform them that you have raised your case with us on Trustpilot and they will understand your case.
Customer satisfaction is very important to us. Rest assured that we are always here for you.
Best regards
Support Team
I’m so pained.
I’m so pained.
I was scammed of £45 after paying £3.
Please can you cancel whatever subscription I might have done unknowingly.
So sad
14 de abril de 2025
Avaliação não solicitada
Resposta da Cvgeniehub
Dear Valued Customer,
We are sorry that you left a negative review and we apologize for any inconvenience this caused you. CVgeniehub is a subscription service that provides its members with a variety of customizable CV templates. The situation you described has nothing to do with our service and we think there is a misunderstanding.
If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.
Our support team will contact you to help you. You can also contact us at support@cvgeniehub.com or visit our website cvgeniehub.com where you can talk to our support team via live chat. Please inform them that you have raised your case with us on Trustpilot and they will understand your case.
Customer satisfaction is very important to us. Rest assured that we are always here for you.
Best regards
Support Team
I am absolutely gutted and feel a…
I am absolutely gutted and feel a proper fool to have fallen for an offer that's too good to be true. I payed for a Boots Box on offer on Facebook and payed £3. they have now taken out another £45 from my account. Apparently its a CV service I have unknowingly signed up for. I did contact support@genie but they wouldn't help. You also do have my contact details.
6 de abril de 2025
Avaliação não solicitada
Resposta da Cvgeniehub
Dear Valued Customer,
We are sorry that you left a negative review for sharing an issue that has nothing to do with our service. CVgeniehub is a subscription service that provides its members with a variety of customizable CV templates. The situation you described has nothing to do with our service and we think there is a misunderstanding.
Our support team will contact you to help you. But since we do not have your full name on Trustpilot, we are unable to find your contact details. You can also contact us at support@cvgeniehub.com or visit our website cvgeniehub.com where you can talk to our support team via live chat. Please inform them that you have raised your case with us on Trustpilot and they will understand your case.
Customer satisfaction is very important to us. Rest assured that we are always here for you.
Best regards
Support Team
BEWARE
BEWARE, COMPLETE SCAM.... Marks and Spencer’s afternoon tea based on a quiz, paid £3.00 and unknowingly was discreetly signed up to a subscription. Bank have blocked payments and are raising a dispute after £45.00 taken on 11th February 2025 and attempted to take £31.50 today 24th February 2025.
24 de fevereiro de 2025
Avaliação não solicitada
Resposta da Cvgeniehub
Hi Debbie,
We are sorry that you left a negative review for sharing an issue that has nothing to do with our service. CVgeniehub is a subscription service that provides its members with a variety of customizable CV templates. The situation you described has nothing to do with our service and we think there is a misunderstanding.
Our support team will contact you to help you. But since we do not have your full name on Trustpilot, we are unable to find your contact details. You can also contact us at support@cvgeniehub.com or visit our website cvgeniehub.com where you can talk to our support team via live chat. Please inform them that you have raised your case with us on Trustpilot and they will understand your case.
Customer satisfaction is very important to us. Rest assured that we are always here for you.
Best regards
Support Team
A total scam
A total scam, my mother in law signed up for a marks and Spencer’s afternoon tea based on a quiz and was discreetly signed up to a subscription. She has cancelled and been confirmed as cancelled but they are refusing to refund her despite me never using any of these services in the couple of days until I realised the payment had been taken. Terrible customer services total scam be careful! How disgusting to target innocent older people you should be truly ashamed!!!
11 de fevereiro de 2025
Avaliação não solicitada
Resposta da Cvgeniehub
Hi Jade,
We are sorry that you left a negative review for sharing an issue that has nothing to do with our service. CVgeniehub is a subscription service that provides its members with a variety of customizable CV templates. The situation you described has nothing to do with our service and we think there is a misunderstanding.
Our support team will contact you to help you. But since we do not have your full name on Trustpilot, we are unable to find your contact details. You can also contact us at support@cvgeniehub.com or visit our website cvgeniehub.com where you can talk to our support team via live chat. Please inform them that you have raised your case with us on Trustpilot and they will understand your case.
Customer satisfaction is very important to us. Rest assured that we are always here for you.
Best regards
Support Team
A Scam
A Scam! Only found out this existing after a dubios quiz/prize email related to Cadbury which signed me up to this scheme discreetly until I see £45.00 taken from my card! Upon contact no refund but just confirmed it's been cancelled. A very shady way of signing up people to subscription!
8 de fevereiro de 2025
Avaliação não solicitada
Resposta da Cvgeniehub
Dear Abu,
We are sorry to see that you have left us a negative review on Trustpilot. cvgeniehub.com is a subscription service that provides its members with a variety of customizable CV templates, all according to one's personal taste and need. We think there must be some misunderstandings since we only provide this service to paying members.
If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.
We have informed our support team of your case and they will contact you as soon as possible. However, since your full name is not found on TrustPilot, we will not be able to find your contact details. In order to speed up the resolution of your case, we urge you to contact us at support@cvgeniehub.com or visit our website cvgeniehub.com where you can talk to our support team via live chat. Please inform them that you have raised your case with us on Trustpilot and they will have your details.
Thank you and we look forward to contacting you to help.
Best regards,
Support Team
CV Genie Hub transformed my resume into…
CV Genie Hub transformed my resume into a gem. The ATS-optimized formatting made all the difference. Simply the best online CV editor.
23 de outubro de 2024
Avaliação não solicitada
It has been my secret weapon in the…
It has been my secret weapon in the competitive job market. The Career Accelerator feature has been a game changer!
19 de setembro de 2024
Avaliação não solicitada
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