Really great experience using the site. Super easy to use and helpful. I had a small issue that was quickly and efficiently resolved by one of their customer support team (Jason A). Thank you.
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
I paid the introductory price to get my CV. Which was good. I did have to download it as word and tweak before it was usable. The cover letter was very poor and really generic, It could have applied t... Ver mais
Many companies tell they give free CV but always end up asking for money at the last minute. I find it evil that they make us wait till the very end after we wasted our time choosing, only to know t... Ver mais
A empresa respondeu
CV Genius has truly set the bar high when it comes to customer service! I reached out regarding a subscription cancellation and was blown away by how quickly their team responded literally within seco... Ver mais
A empresa respondeu
4,2
Muito Bom
982 avaliações
Respondeu a 96% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very elaborate simple formats
19 de abril de 2026
Avaliação não solicitada
NOT FREE
Spent ages making a cv thinking it was free as the website SAYS when you go onto it. Then as I go to download it at THE END it says i have to pay three quid! Absolutely ridiculous. Taking such advantage of people's time! Should've said you had to pay at the beginning before I wasted hours of my day!
18 de abril de 2026
Avaliação não solicitada
Charged me for a subscription that I…
Charged me for a subscription that I haven't even requests.
Website clearly states it's a free to use CV builder, but they charge you after you've completed your resume
18 de abril de 2026
Avaliação não solicitada
Charged after cancellation
I paid the introductory price to get my CV. Which was good. I did have to download it as word and tweak before it was usable. The cover letter was very poor and really generic, It could have applied to anyone, for any post. I cancelled my subscription (and checked with online chat that I could cancel this way before signing up) using the cancel my subscription function in my accounts. I have now had £16.90 taken out of my account. I have spoken to online chat to cancel my subscription, and had an email through, but the account says that it's still active. If they change me again, I'll take action. Please just be aware that this happens and watch out for a cancellation email to keep in case.
17 de abril de 2026
Avaliação não solicitada
Polite behaviour
Polite behaviour, such a nice person and i am waiting for my money back to my account.
17 de abril de 2026
Avaliação não solicitada
Resposta de cvgenius.com
Thank you, we are thrilled to hear the agent was able to assist you with your request and provide you with excellent service. We will be sure to let him know your amazing comments.
Regards,
CV Genius
Very clear and easy to use.
17 de abril de 2026
Avaliação não solicitada
Resposta de cvgenius.com
Thank you for your feedback! It's great to know that you found our website user-friendly and had a good experience. We wish you the best in your job search.
Best regards,
CV Genius
Signed up to a 14 day cheap trial for…
Signed up to a 14 day cheap trial for £2, however, when i tried to cancel before the 14 days ended, the website has been made intentionally difficult to navigate where to cancel. I've had to message their support and sent an email, still nothing - avoid at all cost!!!
16 de abril de 2026
Resposta de cvgenius.com
Thank you for your feedback. Streamlining processes is one of our top priorities, and we sincerely apologize for the misunderstanding. We are reviewing your case and will update you shortly. Our team is committed to improving your experience and ensuring you feel secure using our service.
Sincerely,
CV Genius
Really great experience and fantastic customer service
Really great experience using the site. Super easy to use and helpful. I had a small issue that was quickly and efficiently resolved by one of their customer support team (Jason A). Thank you.
16 de abril de 2026
Avaliação não solicitada
Resposta de cvgenius.com
Thank you, we are thrilled to hear that Jason was able to assist you with your request and provide you with excellent service. We will be sure to let him know your amazing comments.
Regards,
CV Genius
Beware of the monthly subscription
I wanted a one off template for my daughter who was applying for a part time job. She ended up signed to a monthly subscription which we cannot get out of. CV Genius are disputing my claim to refund the monthly payments.
4 de fevereiro de 2026
Avaliação não solicitada
Resposta de cvgenius.com
Hello, we appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from Trustpilot so we can investigate what is happening for you.
Regards,
CV Genius
thanks for all the help
14 de abril de 2026
Avaliação não solicitada
Resposta de cvgenius.com
Thank you for your review! We’re so glad CV Genius helped you create a great CV. Best of luck with your job search!
Regards,
CV Genius
provide a good example
provide a good example of how to write a cover letter
13 de abril de 2026
Avaliação não solicitada
Resposta de cvgenius.com
Thanks for your feedback! We’re so glad we could help with your Cover Letter. Wishing you the best of luck in your job search!
Regards,
CV Genius
Great for Grads
Really useful content and information for a recent graduate seeking CV help
12 de abril de 2026
Avaliação não solicitada
Resposta de cvgenius.com
Thank you for your kind words! We strive to make CV writing easy and effective, so we’re happy to hear you had a great experience.
Regards,
CV Genius
Fraud site thieves
Fraud site thieves
Never used their site and they steal my money from my credit card
I Wouldn’t even touch this service!!
Give my money back you thieves!!!
7 de abril de 2026
Avaliação não solicitada
Resposta de cvgenius.com
Hello,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from Trustpilot so we can investigate what is happening for you.
Regards,
CV Genius
Good good good
8 de abril de 2026
Avaliação não solicitada
Resposta de cvgenius.com
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
CV Genius
Very easy to use
6 de abril de 2026
Avaliação não solicitada
Resposta de cvgenius.com
Thanks for your feedback! We’re so glad we could help with your CV. Wishing you the best of luck in your job search!
Regards,
CV Genius
Easy to find
4 de abril de 2026
Avaliação não solicitada
Resposta de cvgenius.com
We appreciate your comments! It’s wonderful to hear that our tool made your CV-building process smooth and effective. Wishing you success in your career!
Regards,
CV Genius
Resposta de cvgenius.com
Thank you for your feedback! We’re always striving to make the CV-building process as smooth as possible. Wishing you success in your job search!
Regards,
CV Genius
CV writing part of it works well but…
CV writing part of it works well but hence the point where you want to cancel it and you have to pay £9. 99 to do so
🆘⛔️‼️
2 de abril de 2026
Avaliação não solicitada
Resposta de cvgenius.com
Hello,
We’re sorry to hear about your experience and truly appreciate your feedback. Our team is committed to providing the best service possible, and we’d love the opportunity to assist you. Please look out for a private message via Trustpilot so we can gather your details and work towards a resolution.
Thank you.
Best,
CV Genius
i got stuff for free
30 de março de 2026
Avaliação não solicitada
Resposta de cvgenius.com
Thank you for your review! We’re so glad CV Genius helped you create a great CV. Best of luck with your job search!
Regards,
CV Genius
lettre motivation
j' ai trouvé les lettres de motivation intéressantes
30 de março de 2026
Avaliação não solicitada
Resposta de cvgenius.com
We appreciate your feedback! We're always working to improve our platform, and insights like yours help us make meaningful updates. Thank you for sharing your thoughts!
Regards,
CV Genius
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