Visited Cykel House today on a recommendation to discuss a new MTB, and I'm glad I did, the lads were incredibly knowledgeable, friendly, and super helpful, taking the time to talk through the... Ver mais
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Veja o que dizem as avaliações
Ma commande c'est bien passés globalement, avec un temps de latence au démarrage… mais au final, le suivi a été assez rapide et la livraison c’est passé sans encombre 👍 ☝️Un Grand Merci, à l'équi... Ver mais
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Excellent service yet again, super helpful, great communication and quick despatch. Used them a number of times now and definitely the best online service I’ve found in the U.K.
A empresa respondeu
Only my second time purchasing from Cykel House but I would highly recommended them, I purchased the Ergon DH Fat grips in Orange and Red, competitively priced, well packaged and arrived when I was t... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Cykel house is an independent bike shop, coffee shop, workshop with custom builds also thrown into the mix. We aim to give the best customer service and serve customers with the best products available. We specialise in EVIL bikes, Ohlins, industry nine, EXT, burgtec etc. Call in and have a North Star coffee, chat bikes, products, whatever you want. We love a good chat.
Informações de contato
Francis street, Castleford, Wf10 1HF , Wakefield , Reino Unido
- 01977 520852
- Hello@cykelhouse.com
- cykelhouse.com
4,8
Excelente
237 avaliações
Pede aos clientes que avaliem
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Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent service!
The guys at Cykel House have been great and a pleasure to deal with. Great communication and advice throughout this new bike build.
Excellent service!
14 de julho de 2025
Resposta da Cykel House
Thank you for your review Chris! It really does make a difference to a small business like ours. It’s great to get feedback like this. Thanks so much.
got sent a component with most of it missing.
The Qloc axle we ordered arrived with half the parts missing, upon contacting cykelhouse i was told that the axle was complete when sent essentially calling me a liar. when i send a picture of a complete axle highlighting the missing parts i was told this was a different part (it wasn't) avoid at all costs.
24 de julho de 2025
Resposta da Cykel House
Hi, thanks for your review. We appreciate every review good or bad. But I’m sure you have looked at our other reviews and this review does not reflect our service.
So the part in question is a sealed unit held together with a circlip. I personally packaged that item into a padded envelope that it only just fits into. The part was in one piece when I packaged it, so you can understand me being puzzled to you sending a picture of an axle completely dismantled in every part possible and telling me parts were missing.
We had 50 of these axles all the same from the same supplier and haven’t ever seen that issue.
There are multiple different q locs and some are indeed different to others, as I’m sure you’re aware, being a bike shop yourself standards change all the time. I offered you a full refund for the product and asked you to return it to us.
Being a small bike shop yourself I thought you would understand the damage of a one star review. But thanks for the feedback.
Quick despatch and delivery
Quick despatch and delivery. Good communication at every stage. Nice bit of kit too.
Cheers
22 de julho de 2025
Resposta da Cykel House
Thanks for the review!! Massively appreciate it!
Resposta da Cykel House
Thanks for the review Jon! We’re glad your happy with the service 👍
Great support and service as usual
I have been using Cykel House over the last two years for work and parts I fit myself. Yet again I was looking for a new saddle and Cykel House provided the information to make a good choice of replacement saddle and managed to obtain delivery within 24 hours. A great local bike shop and the usual high level of support and service. Many thanks
21 de julho de 2025
Avaliação não solicitada
Resposta da Cykel House
Thanks a lot for the review Anthony. It really means a lot to us and helps so much. Thank you 👍
Resposta da Cykel House
Thanks for the review Stuart! It’s appreciated so much. It helps small businesses a lot. So thank you 👊
Absolutely 💯% quality work.
Absolutely 💯% taking my bike back to these guys. Had full service, new chan, cassette and derailleur fitted, and iv got to say my bike is better than when I first bought it. So pleased with works carried out. If your local which I am try these out you won't be disappointed.
Thank.
17 de julho de 2025
Avaliação não solicitada
Resposta da Cykel House
Thank you for the review David! That’s great to hear you are happy with our work. Thanks for using us. And thank you so much for the review. 👊
Superb service
Superb communication and service from beginning to end. Bought an ENVE MOG frameset. Gavin was really helpful knowledgeable and replied quickly. He made sure everything was correct and the right size and advised accordingly in a friendly way. Can't rate my experience here highly enough. The frame itself, absolutely awesome. Thanks!
10 de julho de 2025
Avaliação não solicitada
Resposta da Cykel House
Thank you so much for the glowing review! It’s great to know we are doing the right thing. Thank you so much for using us and enjoy the new bike!
Excellent
Excellent. All the parts I needed at great prices. Stuff for an SL ebike biuld
Youtube pez ridez mtb
15 de julho de 2025
Avaliação não solicitada
Resposta da Cykel House
Thanks for the review! Il be sure to check out your channel 👊 thanks for using us.
Resposta da Cykel House
Thanks for the review Mark. Really glad you’re happy with our service! Thanks for using us.
Good experience
Good price, great communication and arrived as stated. Will definitely use again when more parts are needed.
8 de julho de 2025
Resposta da Cykel House
Thanks for the review! It’s great to hear you will use us again. Thanks again
Competitive price and good service
Competitive price and good service, perfect really.
9 de julho de 2025
Avaliação não solicitada
Resposta da Cykel House
Hi! That’s a great review. Thank you so much. It really helps us grow so thank you. 👍
The response to emails are fast and…
The response to emails are fast and helpful however part description could be better
5 de julho de 2025
Resposta da Cykel House
Thanks for the review Eli, it’s greatly appreciated. It would be great to get your feedback on the description. There isn’t much that can be said for a top cap and bolt but if we know what information you would like to see in the description we may be able to add it to the product.
Top blokes
Top blokes, did a price match for me and despatched next working day! :)
19 de junho de 2025
Resposta da Cykel House
Thanks for the review Adrian. Really pleased your happy with our services 👊
Resposta da Cykel House
Thank you for the review! It means a lot. Thank you.
Resposta da Cykel House
Thanks for the review Wayne. It helps us massively and I’m glad your order went smoothly 👍 thanks again.
The service
The service from these guys is so on spot, quick reliable and great customer services!
11 de junho de 2025
Avaliação não solicitada
Resposta da Cykel House
Thank you for the review. Really glad your happy with our service 👍
Resposta da Cykel House
Thanks for the positive review 👊 it means a lot.
Excellent customer service and quick…
Excellent customer service and quick delivery!
2 de junho de 2025
Resposta da Cykel House
Thanks for the review! That’s great, I’m so glad you’re happy with our service!
Rrturning customer, same great service!
I'd previously bought the same saddle from Cykel House a few weeks previously. The low price and quick delivery meant there was only one place to go for another saddle for one of my other bikes.
27 de maio de 2025
Resposta da Cykel House
That’s fantastic news that you have used us multiple times to be met with the same service. Thanks for taking the time to leave a review it means a lot to us. 👊
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