Visited Cykel House today on a recommendation to discuss a new MTB, and I'm glad I did, the lads were incredibly knowledgeable, friendly, and super helpful, taking the time to talk through the... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Ma commande c'est bien passés globalement, avec un temps de latence au démarrage… mais au final, le suivi a été assez rapide et la livraison c’est passé sans encombre 👍 ☝️Un Grand Merci, à l'équi... Ver mais
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Excellent service yet again, super helpful, great communication and quick despatch. Used them a number of times now and definitely the best online service I’ve found in the U.K.
A empresa respondeu
Only my second time purchasing from Cykel House but I would highly recommended them, I purchased the Ergon DH Fat grips in Orange and Red, competitively priced, well packaged and arrived when I was t... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Cykel house is an independent bike shop, coffee shop, workshop with custom builds also thrown into the mix. We aim to give the best customer service and serve customers with the best products available. We specialise in EVIL bikes, Ohlins, industry nine, EXT, burgtec etc. Call in and have a North Star coffee, chat bikes, products, whatever you want. We love a good chat.
Informações de contato
Francis street, Castleford, Wf10 1HF , Wakefield , Reino Unido
- 01977 520852
- Hello@cykelhouse.com
- cykelhouse.com
4,8
Excelente
237 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Wow what a company
Wow what a company. I bought 2 Hope Floating vented rotors and from start to finish of my whole experience they are 1st class. I would highly recommend them.
Thanks
10 de setembro de 2024
Resposta da Cykel House
Thanks Darren, really glad your happy with our services 👍
Resposta da Cykel House
Thanks for the review Peter. Massively appreciated.
No update on order after 8 days
I’ve not received an update of my order 8 days after purchasing
7 de agosto de 2024
Resposta da Cykel House
Hi, thanks for leaving an honest review. We appreciate every review we receive.
With regards to your order, we did email you on the 9th Aug to let you know there was an issue with one of the products and therefore would be a delay in shipping.
We offered you a refund, if you didn’t want to wait for it to be shipped. To which you replied on the 12th Aug saying “That’s fine, thanks for letting me know”
You then emailed again on 14th of Aug, which we didn’t reply to at the time, as we are shut on Wednesdays. Your item was then shipped on the 15th and you received the order on the 16th.
I can see it took 8 days from you purchasing to the product being shipped. (Which you can see in our previous reviews is not usually the case.) But we contacted you the day after ordering to let you know there was an issue. To say you received no update is incorrect.
We can only apologise for the delay and as I stated it isn’t something that happens often and we tried to keep you updated as best we could.
Thanks again
Cykel house
Had a few repairs done now at cykel house cant fault these lads at all if its a 200 quid bike or 5 grand everyone gets the same service thanks gavin george
2 de agosto de 2024
Avaliação não solicitada
Resposta da Cykel House
Thank you for the review Richard. It’s very humbling. Thank you so much.
Resposta da Cykel House
Thanks for the review William. Really appreciated. 👊
Great service and quick too
Great service and quick too ! Al Si thi
15 de julho de 2024
Avaliação não solicitada
Resposta da Cykel House
Thanks for the review Christopher glad you’re happy with the service. Si thi soon 👍
Resposta da Cykel House
Thanks for leaving a review! We're so glad you're happy with our services.
Good quality Title mtb headset spacers
Good quality Title mtb headset spacers.
Excellent delivery time.
19 de junho de 2024
Avaliação não solicitada
Resposta da Cykel House
Thanks for leaving a review Ryan, glad you like your spacers 👍
Resposta da Cykel House
Thanks for leaving a review Dave. 👍
Called in advance
Called in advance, excellent service , very friendly workforce.
Had the part I required ,I enquired as to the cost if a general service which seemed very reasonable, I would highly recommend this small outfit they certainly know their buisness.
18 de maio de 2024
Avaliação não solicitada
Resposta da Cykel House
Thanks so much for leaving a review Ellie. It means a lot to us. Thank you.
Efficient delivery.
8 de maio de 2024
Price was competitive
Price was competitive, communication good and sprockets arrived quickly
27 de abril de 2024
Resposta da Cykel House
Thanks for the review. We really appreciate you taking the time.
Fast and efficient
21 de abril de 2024
Resposta da Cykel House
Thank you for leaving a review. It means a lot to us 👍
Fast delivery good communication.
11 de abril de 2024
Resposta da Cykel House
Thank you for leaving a review Mark. 👍
Resposta da Cykel House
Thanks for leaving a review James. Massively appreciated by a small business like us. 👍
Resposta da Cykel House
Thanks for leaving a review Anna. 👍
Great service 👍
13 de março de 2024
Resposta da Cykel House
Thanks for leaving a review Robert. Those little blighters are hard to get hold of. 👍
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