CyperGlow Avaliações 284

Do not use this company or product. The product does not work and secondly they sign you up for a subscription without your knowledge and take money out of your account every month. I contacted them immediately and they kept putting off my request to cancel the subscription and then after continued chasing told me they could not cancel it. I’ve had to report them to my bank to get the payments stopped.

The customer Service is great. Mhina took good care of my request.

This company is a complete con. I read the reviews, so I specifically made sure I didn’t sign up to a subscription. But it signed me up anyway. There is no way to cancel the subscription and they don’t respond to emails, so they’re quite literally stealing from me. I’ve had to go through my bank to block them. On top of this, the product is total rubbish! Absolutely DOES NOT WORK!

THE BEST!! my chin hairs were getting so embarrassing especially at work meetings and presentations. Now I feel confident again 😊 I was avoiding close interactions with people because I was so self conscious. After 5 weeks of using this serum twice daily the hair is barely there. The ones that do grow back are super fine and light colored. My coworkers have commented that I look more confident and radiant!

Mhina is the best♥️ such a kind person.

First time using this product. Definitely reduces the coarseness of hairs i.e. finer - the longer I use it I see improvement. Love the smell and it absorbs quickly.

John was very prompt and had excellent customer service

Please avoid this company at all costs.
They automatically enrol you in subscription and then don’t answer your emails.
I accidentally given my wrong email when ordered and when I had emailed this to tell them and to tell them to cancel my subscription they said they could do nothing and only the account holder can do this.
Again, I replied I cannot get onto my email and I am the account holder and they are continuing to ignore my messages.
I have sent them a further two emails and they are not replying.
They continue to take money out of your account.
I advise if this has happened to anyone to contact your bank to make them aware of the scam.

I have not seen a big result but . I like the smell. But will continue to use .

Mhina was really helpful in sorting out an order cancellation & refund. She was very understanding, kind and professional.

I bought once and asked to cancel subscription , they are still sending me the product when I’ve continually requested to cancel subscription , if you want to be ripped off buy it , worst experience ever

RUBBISH AND THE WORST CUSTOMER SERVICE
I had a reaction asked for a refund and im still waiting for it
customer service just gives excuses back and forth and eventually say they will refund but weeks later im still waiting

Didn’t see the automatic subscription which is added at the check out no option to opt in or out.
Twice money has been taken from my account £96. But after repeatedly saying I wanted a refund the customer service person just kept trying to increase the discount.

Mhina was just amazing! I couldn't find where to remove the recurring fees, probably sent like 4 emails. She was very patient, even sent me screenshots. Truly appreciated it. I will try the product because I deal with facial hair and Mihna just made my purchase decision set all because of great response time and customer service.

I wrote a review last month giving 1 star and was pretty negative about the experience and customer service. But after further communication and the final outcome of a full refund (in two parts in the end) I felt it fair to write another. The issue with the subscription being quite unclear is still an issue but the resolution of a full refund and better customer service by this point meant the situation felt better.

It’s a scam !!!!!
I placed an order and never received the product.
When I contacted customer service, they refused to issue a refund, even though the problem was entirely on their side.
Since then, the company has repeatedly tried to charge my card without authorization.
This behavior is completely unacceptable and unprofessional.
I strongly advise others to avoid this website, as it appears to operate in a fraudulent manner.

So, as a lot of you write on these reviews, I also experienced the unwanted subscription and money debited from my account which I was very frustrated about. But, the team from Cyper Glow did take that very seriously and reached out to me, apologized and offered me a refund on the last "order" and also said that they are already taking steps to make their subscription process clearer and easier to navigate. It made me feel taken seriously and I appreciate their way of dealing with that. I can only say that I was very positively impressed by them and will for sure order again when I start seeing results (no subscription tho lol)
Thank you dear team!

Scam company . They don't let you return the product for a refund ! Do not buy their products .

Everyone has different skins and I feel as if this has made a difference so I’m continuing with the product as it does make my skin soft. The hair stubble in one area has gone less I’ve noticed.
Like other customers I went through automatic subscription renewal too but after contacting customer service, I was guided how to cancel, pause & stop subscription

I bought this product. I thought I had seen it work for a little. Then I get a notification that I had been signed up for a subscription service I did not see when I paid for my product.

It’s unfortunate to have bumped into yet another company exploiting off women with PCOS.