A big 'Thank you' to Jessica @ Cyrus Rugs Tingalpa for her advice and help in selecting the right rug with complimenting colours for our polished floor in the dining room area. She is a wonderful st... Ver mais
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Veja o que dizem as avaliações
Visited the Rockhampton Store. It was obvious that Mark who was the sales person had an amazing knowledge of what stock was in the shop. He listened carefully to our requirements and knew exactly wh... Ver mais
We have ordered another rug from Cyrus in Ballina . (Brian? always goes above and beyond to help and explain the manufacturing differences in each style of rug) We are looking forward to collect... Ver mais
The carpet lasted two years with limited use. Colour nearly disappeared despite never seeing the sun. Did not live up to expectations and we were met with total denial and distrust when we complained.... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Cyrus Rugs is the largest independent rug retailer in Australia, first commencing business on the Gold Coast in 1988. Cyrus Rugs is a family owned company lead by Cyrus Mollaian, a man with a passion for rugs, who moved to Italy in 1978 and established a rug business that counted royalty amongst it's clientele. Cyrus's family still continues the operation there, with collaborative buying leading to economies of scale that not only reflect great savings, but also brings you the world's best ranges, styles and trends in modern carpets and rugs. With more than 32 years in business, Cyrus is a man that is known for his reputation and is well respected in both business circles and the wider community at large. Cyrus Rugs is a growing company that employs locals in each of it's 20 stores and works with numerous organisations to support the community. Stay tuned, we have more stores opening soon. https://www.cyrusrugs.com.au
Informações de contato
100 Spencer Rd, 4211, Nerang, Austrália
- +61 07 5527 3899
- info@cyrusrugs.com.au
- cyrusrugs.com.au
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 80% das avaliações negativas
Normalmente responde dentro de 1 mês
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great rugs and great service
I have bought about 5 large rugs from Cyrus Rugs over the years. All are very good quality and long lasting. My most recent purchase was at the Nerang store. Shout out to Bella, who was extremely professional and responsive. Thanks Bella!!.

Resposta da Cyrus Rugs Australia
Our rug was exactly as advertised
Our rug was exactly as advertised. The colours are vibrant and complete our family room. The rug was down 1 day and our granddaughter spilt berry smoothie on it. It cleaned up without leaving a stain.
Very happy

Resposta da Cyrus Rugs Australia
The rug is nice but the colours are a…
The rug is nice but the colours are a lot duller than on the photos

Resposta da Cyrus Rugs Australia
The Girls we spoke to on the contact…
The Girls we spoke to on the contact number did everything in their power for us to find the rug we wanted. We saw it on line and there was only one left but they tracked it down and we collected it from your Bundall store. Everyone concerned was so helpful in this process and we just love our new rug as the colour is perfect for our decor. Matches the smaller one of the same pattern. Thank you.

Resposta da Cyrus Rugs Australia
Delivery Information
Purchasing the rug from Cyrus Rugs Aust., went well, no problems. The negative was in the delivery information. In the first day or two of waiting for delivery, I received a text message saying along the lines of, "your rug has been delivered. How was your experience?" My rug hadn't been delivered. I worked out that it had arrived at the first place, ready to go on to the next before arriving a week later at our home. Gathering the delivery information also wasn't as easy as other companies.
Lost in transit
Lost in transit, arrived damaged, lots of stress but well supported with return (thank you Danica) and replacement rug. I ordered a 3 x 4 metre rug. It's arrived, very soft and beautiful!
The rug pile is soft and natural…
The rug pile is soft and natural underfoot and the colour/patern is exactly as shown in the photographs.
It was nice to lay the rug and have it flatten and fit perfectly. We are very pleased with the uplifting effect it has in our room.
Told me product was unavailable
Told me product was unavailable, but then it was available. In the mean time I purchased elsewhere. Had trouble getting my refund. I felt like I was dealing with a bunch of muppets!!
No pressure sell, just fun!
Darren at Cyrus Bundaberg is a brilliant sales person. Asked if we needed help, introduced himself, explained where the appropriate sizes were and then just left us to browse. We chose and then Darren along with a team mate, just cracked us up with their banter and assured us we could take it home to see if we liked it and had 7 days to return it with instore credit.
We LOVED it! And the whole experience. 👏👏
Mark at the Rockhampton store had…
Mark at the Rockhampton store had amazing service!
Very friendly and knowledgeable about the wide range of beautiful rugs in store.
Going as far as helping us return, and choose another rug to suit our space we were wanting the rug to go. Great amazing and friendly service!
Wonderful service given by Darren…
Wonderful service given by Darren today. Great insight as to what would and wouldn't work with our featured artwork- would compliment but not detract from this feature.
Walked away a happy customer. Thank you.
This company made buying a floor rug…nice and easy.
This company made buying a floor rug very easy.
Their online measuring techniques and comparisons really helped me buy the correct rug without any hassle or wrong measurements.
Once the rug arrived, I fell in love with it. It is perfect, and beautiful.
Great choice, even better staff
Really happy with the new rug. Staff were so helpful and nothing was too much trouble. The purchase policy options for take home for trial appearance made the decision to buy easy.
Love the extensive range to choose from.
Very easy from start to finish
Very easy from start to finish. Great communication and friendly efficient delivery process. Thank you.
No correspondence until 5 mins before…
No correspondence until 5 mins before delivery
Good Service…
Well back to the best rug shop in Tvill and the nicest young Italian. Thank you again for your help and ability to find a beautiful traditional rug for a 130 year old western home stead. 👍
Get in store NOW... you won't regret it!!
Ryan @ the Cairns store was awesome!!
From the second I opened the door, he was engaged in making my shopping experience a fabulous one.
The store itself is exemplary, couldn't fault a thing.
Ryan's service was second to none with some humour that was appreciated.
My partner and I also shopped at your store less than a month ago and the experience was exactly the same.. just wish I could remember the young fellas name that served us.
Nice work Cyprus Rugs Cairns
Merry Christmas 🎅
Great rug from a great rug company.
The company kept me up to date about the progress of them sending me the rug.
The rug looks beautiful on my floor.
I am planning on purchasing another rug from this company.⁷
The rug is lovely and true to the…
The rug is lovely and true to the internet images. It was very well packaged and arrived in good conditio.
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