Ordered a couple of tailgate struts. Both of the struts were the same in the box rather than handed left and right. Was going abroad within a day or two so was getting in a bit of a panic. Rung th... Ver mais
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Very good service, quick postage and high quality parts which are even better than factory oem. Suketu was very helpful in answering any questions and solving any issues.
this is the first time i have ised this company , but the customer service provided by PRATIKSHA was second to none an absolute delight .. 5 Star all round
Pratiska is fantastic very knowledgeable and any problems she rectifies immediately,I would highly recommend this company for all your motor parts.if I could give more stars I would. I have ordered pa... Ver mais
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I called up today for an issue with a…
I called up today for an issue with a part and PRATIKSHA was very helpful 👌 amazing and she got the parts sent out and replaced them what a great service I was not expecting this so thank you
Great price and quality OEM parts 3…
Great price and delivered within 3 days. Used before for EGR Valve and fitted car perfectly. Still working perfectly 12 months later
A+ customer service
Recently purchased an oil cooler housing which turned out to be the wrong one, customer service was brilliant and even though they didn’t have the right one they provided me with valuable information helping me to locate the part I needed elsewhere
Item was refunded quickly after being sent back , probably the best customer service I’ve ever recieved
Cheap parts- False warranty
Purchased a mass flow sensor last year with a 10 YEAR WARRANTY gone faulty but wont return. Cheap parts, rude customer service, stay away unless you want poor quality products.
Puchased a thermostat housing for…
Puchased a thermostat housing for Peugeot 308 gtline sw.
I thought I had a fault with thermostat after I purchased one from d2pautoparts and i got garage to install it few weeks later fans were not blown and was not getting heat in cab so i presumed it was the last thing that was fixed . After fault finding and recieving a replacement within 24 hours at no cost I found out that it was actually a heater motor loose wire. New thermostat arrived and I did not even open it and returned it..great trusting company and super fast on communication and deliveries.
Thanks you again for you support
Great company to deal with and I will continue to use them. Customer service was brilliant
AVOID these at all costs
AVOID these at all costs. Check out their feedback on here and eBay for a true representation of this cowboy outfit. Bought an inlet manifold for a 2.2 mercedes. 7 hour labour job to find the new manifold/motor does not work! "All parts are to a high quality" - clearly not. No labour cost refunded as now have to do the job AGAIN.
STAY CLEAR, better quality out there. Read their reviews here, their google info and eBay for a better reflection of actually how poor their products are
Not OEM, Chinese Copy?
I purchased some tpms sensors that on arrival were clearly Chinese copies and note OEM. I know this because I then bought genuine OEM ones and asked if they ever were ever not individually packaged with instructions etc. the dealer said no they were all individually packaged. Mine from this company came loose in a Jiffy bag and had different coloured writing on them again showing them to not be OEM. When I submitted eBay feedback to warn buyers away from this company they had the feedback removed citing I couldn’t prove they were not OEM, even though I had provided pics of the OEM ones for comparison. Imagine fitting these things them not calibrating and then having to pay for them to be removed and then purchase proper ones before having to pay again for them to be fitted into the wheels. This company is not in the side of the customer and will do anything they can to remove bad feedback that shows what they’re up to. Thank God for Trustpilot so people can be warned about rogue companies like this outfit.
Dishonest company after sending back…
Dishonest company after sending back item which did not work. They are now saying its not their part. A company which lies about this is a very dihonest company. Avoid this!
Asked for their complaints procedure…
Asked for their complaints procedure and they didn't provide any details.
Quite rude customer service as well.
Use other auto parts providers as they have longer warranties for self installed parts. (D2p is only limited to one year)
Hopefully ok
From what I can gather, this Co. is owned by AMESPLAN LTD.
Appears to be bona fide business selling on Ebay.
Bought a wiper motor which fitted my car without problem.
Only issue is how long it's likely to last. It doesn't move quite as smoothly as original part. I suspect that parts are cheap because they come from the East.
Just a pity that original manufacturer's parts are so ridiculously expensive.
So far it's survived one day of rain.
My fingers remain crossed.
Excellent place to buy car parts in…
Excellent place to buy car parts in reasonable cost and class customer service. Requested refund for one of the unused parts. Customer service dealt it properly, refunded within days, Thank you.
Timing belt snapped after 1500 miles ruined my engine
I bought a timing belt kit for a new car I bought 10 weeks ago I had it mechanically fitted 8 weeks ago and it’s snapped after not even 1500 miles this has a 10 year warranty and should atleast last 80,000 miles it has now has completely ruined my engine I’m a single mum with 4 children and no more of transport now you are liable for repairing my car
Urgent warning:DO NOT buy from this company
Urgent warning DO NOT buy a timing belt from this company.
Purchased timing belt kit from this company (listed on eBay)
Fitted new belt in March 2025(I am a 30 year time served mechanic)
Used the correct timing tools.
The belt snapped less than 2 months and less than 1500 miles covered.
After much deliberation I was only offered a partial refund for a new belt (that I had to source myself)
Fitted new belt and as I expected, no compression across all 4 cylinders.
Engine is now damaged. It is an interference engine.
After more emails to this company, I was told they would hand my complaint over to their technical department.
2 days passed. No response from them.
Another email sent, Same reply back that I was getting previously.
They don’t pay for labour?????
Don’t save money buying from this company, it will cost you more in the long run, lesson learned.
Seems I’m not the only one having…
Seems I’m not the only one having issues with faulty parts and having to pay extra labour costs… of course told “warranty doesn’t cover labour costs”
**update**
Money paid for the part refunded at least
Avoid ⛔ bad quality parts and refuse refund when parts sent back.
Bought an item that wasn't as good quality as I expected it to be,so sent it back. After not receiving a refund I rang and was told it would be issued.
Over a week later still no refund received lodged a complaint with PayPal and they even refuse to answer via PayPal.
I would avoid using this company clearly rip off merchants.
Excellent communication and service.
Excellent communication and service.
Highly recommend
Dishonest rip of merchants
Dishonest rip of merchants
Sell cheap rubbish Chinese parts at a premium the the promise of a 10 year warranty, then claim they only started offering the warranty after you made your purchase
I had a hub for my discovery 2 fail in 2 years and less than 10,000 miles but they refused to replace. Avoid like the plague
Pleased with customer service.
While pleased with the speed of delivery, the part (front windscreen wiper motor and linkage) was not configured for a right-hand drive vehicle despite the documentation clearly stating "only for right-handed vehicle". Hence my 4 star review.
Once alerted to the issue I was happy with D2P's customer service detailing how to adjust the linkage mechanism and stating that the issue is a manufacturing error which they did not know about until a few days ago, and apologising for the inconvenience caused.
I had an exceptional experience with…
I had an exceptional experience with Akash from D2P Autoparts. His customer service was truly outstanding from start to finish. Not only was he knowledgeable about the products, but he went above and beyond to ensure I found exactly what I needed. Akash was patient, thorough, and provided clear, helpful answers to all my questions. He also made sure that i got the preferred shipping to my country,provided the payment link for my expediting shipping cost,its amazing. It's rare to find such a high level of care and dedication. I highly recommend Akash and D2P Autoparts for anyone looking for reliable products and top-notch customer service!
Excellent service throughout
Excellent service throughout. Website easy to navigate. Telephone service prompt, professional and efficient. Delivery tracked, monitored and informative. Price competitive. Overall experience impressive.
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