Bought Roch Valley Economy Ballet Tights for my 3 year old, who is small for her age so I ordered age 1-2. The sizing is way off! These tights are exactly the same size as a pair of age 3-4 that she... Ver mais
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Bought Roch Valley Economy Ballet Tights for my 3 year old, who is small for her age so I ordered age 1-2. The sizing is way off! These tights are exactly the same size as a pair of age 3-4 that she... Ver mais
A empresa respondeu
Had some great customer service from this company. They answered all my questions quickly and resulted in the perfect fit shoes arriving at my door. Fast delivery and easy to use website. Would 100% r... Ver mais
Auf jeden Fall ein netter, seriöser und aufrichtig bemühter Händler. Einige Artikel konnten nicht geliefert werden. Die Rückerstattung, auch von Retouren, lief aber einwandfrei. Ich konnte den sehr fr... Ver mais
A empresa respondeu
I have been a dance teacher for many years and used different dancewear companies over that time but I am very impressed with Dancewear Central for several reasons but mostly the speed of the orders.... Ver mais
A empresa respondeu
PO BOX 122, OL10 9AP, Heywood, Reino Unido
Respondeu a 80% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Best service ever. Super fast delivery and the quality is top class. I will use this site for my daughter’s ballet clothes for as long as she goes to ballet
Amazing service Lucy went out of her way to serve us
So much choice and excellent customer service. I was unsure about whether or not something I was ordering was suitable for what I wanted, so I spoke to the really helpful customer service team who couldn't have been nicer, and really went out of their way to help me. Delivery was fast, and returning something (I ordered 2 sizes) was also painless!
After seeing the reviews I was really nervous as explained in below but the team was so lovely and contacted me personally on the phone to say an item was out of stock and the rest would be delivered as normal and theyl dispatch my other item when in comes in. Was delivered within 2 days and everything fitted perfectly and was in good condition
Finger weg von diesem Händler! Die Größen können nicht richtig sein. Meine Tochter ist 6 Jahre. Ich habe Trikots in der Größe 122-128 (7-8 Jahre) bestellt. Diese waren viel zu klein, sodass ich diese leider retounieren musste. Die Rücksendekosten sind nicht gerade gering, da es leider nach England ins Lager zurück geschickt werden muss. Bei mir waren es fast 20 Euro für Ware die nicht passt. Ich hätte keine Chance gehabt, die Artikel zu behalten. Im Vergleich zu den deutschen Trikots in 122-128 sind diese bestimmt 2 Größen kleiner.
Der zweite Punkt ist, die Rückerstattung des Geldes hat sich über 8 Wochen gezogen und das obwohl ich unzählige Mails und Telefonate geführt hatte. Wer weiß, wie lange es noch gedauert hätte, ohne die ständige Kontaktaufnahme meinerseits. Es hat mich sehr viele Nerven gekostet, geschweige denn das unnötig investierte Geld für die Rücksendung. Immerhin hat die Rückerstattung dann doch noch geklappt. Ich hatte schon nicht mehr daran geglaubt.

Resposta da Dancewear Central
my order has never been delivered! allegedly sent twice and lost on the post! The customer service wanted to send replacement. Upon request, no confirmation of delivery could be issued! That’s not a serious company. I never had such an experience in my life bevor...
I've ordered quite a few items from Dancewear central and I've always been very happy with the quality, the service and the delivery. Would recommend.
I ordered shoes : after 1 month i still don't get them and have no idea of where they are ! The customer sce told me to wait ! i even don't get a tracking number so no shoes and no refund of course ! Very disapointed...it was the 1st time i ordered through that site, and surely be the last one....
Super quick service but the backpack I ordered was much smaller than expected. I returned it but postage costs for sending and returning were not refunded. It cost me £6 in postal costs and I have absolutely nothing to show for it.
I needed a light blue level 1 leotard for my daughter who is 4 nearly 5. I found this site just by googling and ordered age 5-6 as they only had 3-4 5-6 and 7-8.
My daughter is a small 4 nearly 5 year old but I thought I can’t get a 3-4 so ordered the 5-6 thinking it will last her.
The delivery was quick and I didn’t try it on straight away as we didn’t need it for a few weeks. A few days before her first lesson back at ballet after the summer I tried it on and she kept complaining how it was hurting her in the crotch area. The leotard was tiny wouldn’t even fit a 3 year old never mind a 5-6 year old.
I checked the label to see if maybe it was sent out incorrectly maybe they sent a 3-4 it said size one I emailed the company to clarify what size 1 meant an they assured me that was a size 5-6. My daughter is still in age 3-4 clothes so I know the sizing was wrong. When I expressed my concern to the customer services they said to return and I can swap for the 7-8!!! Couldn’t believe I was ordered my small 4 year old an age 7-8 leotard but I just went with it. Once they received the leotard back I was waiting for my new one but they said due to the label being taken off they can’t refund me. I think this is madness considering the sizing is all wrong. We only tried it on and th the label was off I can only guess my daughter pulled it off when we were trying it on.
Very disappointed with the outcome of this return and I can’t be the only person who thinks the sizing is incorrect and advertised incorrectly. They will not give me a refund and I haven’t received the tiny leotard back.
I needed a leotard for my ballet exam in June and after a lot of searching for a basic one I found this site.
I saw one I liked but it didn't state if it was lined or not, as it can decide what size to go for. I emailed the company in the evening and they replied the following morning.
My order was placed on Wednesday and it arrived on Saturday, three days later.
The leotard was exactly as pictured and fitted well.
Will definitely order from them again.
Bought a leotard for my ballet classes from bloch. Just as pictured, great prices and delivery.
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