Some clothes were Beautiful and made well . Where some were not the greatest quality .. but still some Beautiful clothes on there .. Delivery takes a lot longer that it use to , give up to 2weeks... Ver mais
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Veja o que dizem as avaliações
Have ordered with DL many times in the past and loved it. However, I felt the quality of my recent order wasn't up to the standard of before. The colours and styles are still lovely but the materi... Ver mais
A empresa respondeu
Had a really good experience with Dancing leopard. Customer service was good with quick and helpful replies to any queries I had. They have some beautiful dresses and bikinis that are great quality... Ver mais
A empresa respondeu
I have ordered many Dancing Leopard items in the past and I have loved the designs and the quality. My most recent order turned up in a SHEIN bag after waiting weeks. The quality was very poor in comp... Ver mais
Detalhes da empresa
Escrito pela empresa
WELCOME TO THE WILD We are so grateful you are here. At Dancing Leopard we hope to provide a platform to encourage you to feel confident within yourself and celebrate what is totally unique about you. We believe in sisterhood, supporting you and everybody who wants to wear our unique clothing as you adventure fearlessly through life. Be warned! Our unique, distinctive and statement prints will raise your self-expression and magnify your bold! So, whether you’re looking for mini, midi or maxi dresses in exclusive cuts and styles, a shirt dress to kick-ass in the board room, a wrap dress or leopard print dress for your wild weekend adventures or if you’re heading to the dance floor and need a going out dress - we’ve got you - whatever the occasion! Our dress size and clothing sizes range from a size 6 to a size 18 across womens jumpsuits, playsuits, dresses, eco-friendly swimwear, shirts, skirts and trousers to name but a few. So we hope you’ll feel inspired and empowered as you look through our wild website.
Informações de contato
Reino Unido
- dancingleopard.co.uk
3,2
Bom
782 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 97% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great customer service. Victoria deserves a shout out!
I placed two orders and had an issue with the delivery. The items i ordered were lovely and a great fit but i also had an issue with a particular item. On both occasions i contacted Victoria who was efficient, polite and always resolved the issue without prolonging the outcome. I've purchased from Dancing Leopard over the years and have always found their customer service to be the best at communicating and resolving issues. Bigger retailer could learn a thing or two from DL! Highly recommend.
23 de agosto de 2024
Avaliação não solicitada
Resposta da Dancing Leopard
Hey ALC,
Thank you so much for your glowing review!
It’s so lovely to hear that Victoria could assist you with your orders and that you’ve enjoyed such positive experiences with us over the years!
We always aim to offer the best possible service and your recommendation really means the world to us 💗
Thanks again for being such a loyal customer!
Best Wishes,
The Dancing Leopard Team
Excellent Customer Service
Excellent Customer Service.
Victoria was super and understanding helping me with my refund.
Dresses were lovely.
23 de agosto de 2024
Avaliação não solicitada
Resposta da Dancing Leopard
Hi Sam,
Thank you so much for your kind words!
We’re so happy to hear that Victoria could assist you and that you loved the dresses too! Your feedback truly means the world to us and we're always here to help with anything you may need in the future 💗
Thank you again for your support!
Best Wishes,
The Dancing Leopard Team
Good quality
I ordered the leopard skin hat and pvc mini skirt high waisted at fab price of £20 each in the sale. Quick delivery. Good quality product. Very happy.
Would suggest sizing up with clothes as I’m 5’7” and weigh 8st 5lbs and normally size 8. Ordered skirt in size 10 and so
long as I don’t put on any weight it fits fine/snug so even order two sizes up if you want comfortable?
16 de agosto de 2024
Avaliação não solicitada
Resposta da Dancing Leopard
Hi Sandra,
Thank you so much for your lovely review!
We’re so pleased to hear you’re happy with your choices and we really appreciate you sharing your sizing feedback. If you ever need any help with sizing in the future, feel free to reach out—our team is always here to help you find the perfect fit 💗
Thanks again for shopping with us and enjoy your new pieces!
Best Wishes,
The Dancing Leopard Team
Victoria has been so helpful in…
Victoria has been so helpful in exchanging a jumpsuit for me that I was wanting for a wedding. She was really quick to respond to my requests and went above and beyond to ensure that it arrived on time. Really happy with my purchases too!
Thanks Victoria for excellent and friendly customer service.
7 de agosto de 2024
Avaliação não solicitada
Resposta da Dancing Leopard
Hey Kirsty,
Thank you so much for your lovely review!
We really value our customers, so It’s wonderful to hear that Victoria went above and beyond to assist with your exchange. We’ll definitely pass along your thanks to her!
We hope you had a fantastic time at the wedding. Thank you again for your support!
Best Wishes,
The Dancing Leopard Team
Great company to deal with
Nice item, quick delivery and quick to refund returned items.
5 de agosto de 2024
Avaliação não solicitada
Resposta da Dancing Leopard
Hey June,
Thank you for your kind review!
We’re so happy to hear that you’re pleased with your recent experience. We look forward to welcoming you back to Dancing Leopard in the future!
Best Wishes,
The Dancing Leopard Team
Such fantastic customer service
Such fantastic customer service! I had to contact them several times and they got back to me promptly and were so helpful!
25 de julho de 2024
Avaliação não solicitada
Resposta da Dancing Leopard
Hey Laura,
Thank you for taking the time to leave a 5 star review!
It's so great to hear your kind words about our customer service and we're glad that our team could assist you. We’ll be sure to share your feedback with them 💗
Thank you so much for your support!
Best Wishes,
The Dancing Leopard Team
Absolutely fantastic customer service
Absolutely fantastic customer service . The best I have ever received and I buy many items online . Would highly recommend this company . Victoria was just brilliant .
23 de julho de 2024
Avaliação não solicitada
Resposta da Dancing Leopard
Hey Linda,
Thank you for your glowing review!
We're so happy to hear your kind words about our customer service and we appreciate your recommendation so much!
Thank you so much for your support and for choosing Dancing Leopard 💗
Best Wishes,
The Dancing Leopard Team
Amazing customer service and products
What an amazing company to deal with. I love their products and the customer service is outstanding. I had a recent query and they responded so quickly and were so helpful.
I would definitely recommend and buy from Dancing Leopard again.
12 de julho de 2024
Avaliação não solicitada
Resposta da Dancing Leopard
Hey Sue,
Thank you for your wonderful review!
Its so lovely to hear your kind words about our products and about our customer service.
We appreciate your support so much and we can't wait to welcome you back to Dancing Leopard in the future!
Best Wishes,
The Dancing Leopard Team
Amazing customer service!
Amazing customer service!
My jumpsuit had fraying straps and Victoria very kindly offered to replace it for no extra cost. She replied to my emails promptly and the issue was resolved quickly. Absolutely love the Dancing Leopard brand and I'm also really impressed with the customer service.
10 de julho de 2024
Avaliação não solicitada
Resposta da Dancing Leopard
Hey Rachel,
Thank you so much for your lovely review!
We’re really sorry to hear about the issue with your jumpsuit and we apologise for any disappointment this may have caused. We’re so happy to hear that Victoria was able to resolve the issue quickly for you.
It’s wonderful to know that you’re impressed with both our products and customer service. Your support means a lot to us!
Thank you for choosing Dancing Leopard 🐆
Best Wishes,
The Dancing Leopard Team
The best customer service
The best customer service. I've always had great experiences ordering with Dancing Leopard but had one problem with my recent order (my own fault!). I received a reply to my email very quickly and my problem was resolved. Highly recommend!
9 de julho de 2024
Avaliação não solicitada
Resposta da Dancing Leopard
Hey Isabel,
Thank you so much for your 5-star review!
We’re so happy to hear that our customer service team were able to assist and resolve your recent issue quickly. Your kind words mean a lot to us.
Thank you for your continued support and recommendation 💗
Best Wishes,
The Dancing Leopard Team
Fantastic customer services
Had quite a few quality issues with my very large order (broken zips, poor stitching, terrible materials etc), but Victoria in customer services was fantastic at resolving quickly. I've been a loyal customer of Dancing Leopard for a long time, and I think this was just an unlucky example. Victoria helped immensely. I've just reordered and everything was great, so they have kept me as a customer and I have faith they will improve their quality control and material selection. Always super quick delivery and refunds process too. Thank you!
12 de junho de 2024
Avaliação não solicitada
Resposta da Dancing Leopard
Hey Natalie,
Thank you so much for taking the time to share your recent experience.
We’re so sorry to hear about the issues you faced with your order and we apologise for any disappointment this may have caused. It’s wonderful to hear that Victoria was able to assist you and resolve the situation quickly.
We’ve taken your feedback seriously and have since made improvements to our quality control processes to prevent similar issues in the future. Your patience and continued support mean a lot to us and we’re so happy to know we’ve been able to regain your confidence 💗
Thank you once again for being such a valued customer. We can’t wait to welcome you back to Dancing Leopard in the future!
Best Wishes,
The Dancing Leopard Team
Brilliant, fast responding customer service 👏
I had to change my delivery address and emailed customer service and they responded super quick saying it was all in hand and had been actioned.
Now, just looking forward to trying out the outfits 😃
19 de junho de 2024
Avaliação não solicitada
Resposta da Dancing Leopard
Hi Fiona,
Thank you so much for your 5 star review!
It's great to hear your kind words about our customer service team and that they were able to assist you with your query so quickly.
We can't wait for you to try out the outfits - we know you'll look fantastic in them!
Best Wishes,
The Dancing Leopard Team
Absolutely obsessed with this amazing…
Absolutely obsessed with this amazing brand!
I’ve been a fan for years, the clothes are fabulous, and the styles get better every season.
I want to say a personal thank you to Victoria, who works tirelessly to help me when I order the wrong size or get confused exchanging a size. Victoria goes above and beyond. It’s more than customer service…it someone who can’t do enough to help you, because she wants too.
She’s amazing. Everyone is amazing in Dancing Leopard.
18 de junho de 2024
Avaliação não solicitada
Resposta da Dancing Leopard
Hi Neysha,
Thank you for your glowing review!
We're so happy to hear about your experiences and support with us over the years. It's also lovely to know that Victoria has been assisting you in such a helpful way.
Thank you for being a part of the Dancing Leopard family - We appreciate you so much! 🐆💗
Best Wishes,
The Dancing Leopard Team
Not worth the wait!
I was on a waitlist for several months for the pink/orange/black maxi dress and was delighted when I finally got it. Wore it to a day event and quickly realised how static it was, the ribbon tie belt is very unflattering (and not like the picture) and the dress is so poorly made that it falls down at the back of your neck so you have to keep pulling at it to adjust it. Not worth the wait and def not worth the money, I’ve had better fitting dresses from SHEIN.
6 de maio de 2024
Avaliação não solicitada
Resposta da Dancing Leopard
Hi Angela,
Thank you for sharing your feedback with us. We're really sorry to hear that the dress didn't meet your expectations after such a long wait.
Please reach out to our customer service team at customerservice@dancingleopard.co.uk so we can assist you and help make this right. 💗
Best Wishes,
The Dancing Leopard Team
Great customer service
Great customer service. I ordered a dress for a wedding which i loved but there was a fault with the lining. I emailed the customer service team to see if anything can be done as I had a tight turn around time. Victoria from the customer service team was amazing. Due to the time restraints I panic purchased again just in case and shortly after that I received an email to they have sent out a replacement that very day to arrive the following day too. Victoria advised that I can return the faulty item and the new replacement dress I purchased and would receive a full refund incl all delivery charges. She was brilliant 💗
24 de maio de 2024
Avaliação não solicitada
Resposta da Dancing Leopard
Hi Simay,
Thank you so much for your wonderful review!
We're very sorry to hear about the issues with the dress, but it's great to know that our customer service team were able to resolve this for you quickly.
We'll pass your lovely comments over to Victoria and we look forward to welcoming you back to Dancing Leopard in the future!
Best Wishes,
The Dancing Leopard Team
Very cool clothes
Made my first purchase through DL,I mean the clothes are gorgeous,postage was super expensive,ranging in around €15 but I got a discount code as a new customer so it brought the cost down to the price of the item I was buying,minus postage cost,anyways,I’m returning my item,so because I live in Ireland,DL don’t provide a returns label so do it yourself and returns are at your own expense,look I knew this but at the time of purchase forgot about charges on products now coming businesses in the UK but to be fair many sites seem to have that covered.So not dissing the site,the item I got was really nice,just not for me,but if purchasing outside UK you’ll be spending a bit more when purchasing and returning.So I received the item yesterday,returned it this morning by my postal service so hopefully the return will be processed swiftly
29 de abril de 2024
Avaliação não solicitada
Resposta da Dancing Leopard
Hi Suz,
Thank you for sharing your recent experience with us.
We appreciate your feedback regarding our express shipping postage costs to Ireland. We're actively exploring alternative shipping options to provide more affordable choices for our customers.
Regarding international returns, we acknowledge that they currently incur costs for the customer. We are continuously reviewing this and hope to have a more streamlined return journey for our international customers in the future.
We're so happy to hear your kind words about our clothing. Although the items purchased this time weren't suitable, If you ever need assistance with future orders, please don't hesitate to reach out to our customer service team.
Thank you once again for sharing your experience with us and we hope to welcome you back to Dancing Leopard in the future!
Best Wishes,
The Dancing Leopard Team
Returns policy is shocking for a…
Returns policy is shocking for a company this size, the minimum legal amount is offered.
1 de abril de 2024
Avaliação não solicitada
Resposta da Dancing Leopard
Hi Lee,
Thank you for reaching out and sharing your feedback with us.
We appreciate your input and want to assure you that all details regarding our return policy are readily available on our website, including our return page, help section, and terms and conditions. It's important to note that return policies can vary between brands, so it's always a good idea to review them before choosing to place an order.
We do offer credit notes for late returns received up to 45 days from the dispatch date if you are within this timeframe.
Should you have any further concerns or if you would like to discuss this matter in more detail, please don't hesitate to reach out to us directly.
Best Wishes,
The Dancing Leopard Team
Resposta da Dancing Leopard
Hi Charlotte,
Thank you for such a kind 5 star review!
We hope to see you back at Dancing Leopard in the future! ✨
Best Wishes,
The Dancing Leopard Team
Great items and great customer service
Great items and great customer service. Everytime I've had a query the response has been very quick. I returned two items from two seperate orders but under one barcode and they quickly resolved my query. The items are bright and colourful I have a range of blouses for work or that go with jeans as well as holiday pieces. Please keep producing new items, I love the brand! 💕
26 de março de 2024
Avaliação não solicitada
Resposta da Dancing Leopard
Hi Annmarie,
Thank you for taking the time to share your lovely review!
We're so pleased to hear about your positive experience with our customer service team and that we were able to resolve your query quickly.
It's also wonderful to know that the items you've purchased have became staples in your wardrobe for many different occasions!
Thank you so much for your support 💗
Best Wishes,
The Dancing Leopard Team
Amazing quality
I can't emphasise enough the quality of the clothing from dancing leopard, every single item is gorgeous down to the swimwear. Love this brand and finally found some great quality clothing.
22 de março de 2024
Avaliação não solicitada
Resposta da Dancing Leopard
Hi Leonie,
Thank you so much for leaving such a lovely 5 star review!
It makes us all so happy to hear your kind words about the quality of our clothing and we're delighted that you're happy with your new purchases!
Thank you for your support and for choosing Dancing Leopard.
Best Wishes,
The Dancing Leopard Team
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