dandrfurnishers.co.uk Avaliações 70

O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I found the fabric I wanted on the website, at a very competitive price. Although I purchased the fabric through the website, I requested a collection from the shop. I’m glad I did as the range of fab... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Requested samples came quickly and, once ordered, the fabric came quickly also. Very well packaged and a better price than other suppliers.

Avaliado com 5 de um total de 5 estrelas

It was a sample that I had ordered. The sample was received within a day or so. It is a patterned design and I was very impressed to find that I had been sent two samples of the same fabric to sh... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

I ordered my material on one evening. I didn’t get an email to confirm it was ready for collection which would have been helpful however I dropped into the shop the next day and it was prepared.... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Tecidos
  2. Loja de Persianas
  3. Loja de Carpetes
  4. Loja de Cortinas

Escrito pela empresa

House Furnishers of distinction, D&R Furnishers have been supplying furnishings for over 65 years, giving a great customer experience. We have fabrics to cater for all tastes and budgets, backed by our friendly, helpful and knowledgeable team. Whether you are furnishing one room or a full house, we are here to help guide you through the process of choosing what's right for you. Whether you are wanting to buy fabric and make the furnishings yourself, or you would like to take advantage of our free measuring service and have them made by the experts in our workshops, we are your one stop shop. Curtains, pelmets, tiebacks, poles and tracks, cushions, bedspreads, roman Blinds, Roller Blinds, Carpets, LVT, Wood Flooring, all supplied at competitive prices. Our professional installation team are able to fit all types of flooring as well as sub floor preparation in a 40 mile radius of Marlborough. We can make pinch pleat, pencil pleat, wave and eyelet curtains, along with soft gathered pelmets and board pelmets, along with a huge range of trimmings to add that special finishing touch. We have a huge range of fabrics to buy online, with a free sample service. We are also able to supply fabric from most designer companies.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

70 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

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Avaliado com 5 de um total de 5 estrelas

Always efficient

Always efficient, a great service.

10 de abril de 2024
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Resposta da dandrfurnishers.co.uk

Thank you for being a loyal customer, and thanks for the 5 stars!

Avaliado com 5 de um total de 5 estrelas

Excellent service

I found the fabric I wanted on the website, at a very competitive price. Although I purchased the fabric through the website, I requested a collection from the shop. I’m glad I did as the range of fabrics and soft furnishing accessories in the shop was very impressive! The service both online and face to face was fast, friendly and efficient.

29 de janeiro de 2024
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Resposta da dandrfurnishers.co.uk

Great to hear. There is nothing like browsing the full range and being able to touch and feel

Avaliado com 5 de um total de 5 estrelas

Superb customer service

I’ve bought fabrics on many occasions from D and R. This time I’ve just had some lovely samples. Now to decide which one I’m going for

27 de fevereiro de 2024
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Resposta da dandrfurnishers.co.uk

Thankyou, we appreciate your loyalty to D&R

Avaliado com 5 de um total de 5 estrelas

Beautiful fabrics

Thank you for sending me lovely samples. Great site. Very easy to use. Unfortunately the colours I ordered are not quite what I wanted. Lovely quality fabrics.

20 de fevereiro de 2024
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Resposta da dandrfurnishers.co.uk

Thank you for the 5 star review

Avaliado com 5 de um total de 5 estrelas

Always a pleasure to visit this shop

Always a pleasure to visit this shop. Such knowledgeable and helpful staff. Fabulous products.

20 de fevereiro de 2024
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Resposta da dandrfurnishers.co.uk

Thank you. We very much appreciate your feedback and kind words.

Avaliado com 5 de um total de 5 estrelas

Very quick delivery

Very quick delivery, good website .

30 de outubro de 2023
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Resposta da dandrfurnishers.co.uk

Thanks so much for the 5 star review, it means a lot to us.

Avaliado com 5 de um total de 5 estrelas

Samples.

Samples arrived on time

6 de outubro de 2023
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Resposta da dandrfurnishers.co.uk

Many thanks for the 5 stars!

Avaliado com 5 de um total de 5 estrelas

It was a sample that I had ordered.

It was a sample that I had ordered.
The sample was received within a day or so.
It is a patterned design and I was very impressed to find that I had been sent two samples of the same fabric to show a variation of the running design.
Unfortunately the background colour was just too light for where I need it to go.
It's a linen fabric, lovely quality at an amazing price!
I'm looking around my house, hopefully to see where I could possibly use it, (even cushions maybe).

31 de agosto de 2023
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Resposta da dandrfurnishers.co.uk

Thanks for your kind custom, and thanks for the 5 star review!

Avaliado com 3 de um total de 5 estrelas

Good curtains but won't answer the phone

Good curtains and well fitted. But what a shower they are to deal with. The final straw is that they are not answering their phone in normal working hours for me to settle their bill. Carry on upsetting customers like this and an old family business will bite the dust. Sad.

23 de junho de 2023
Avaliação não solicitada
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Resposta da dandrfurnishers.co.uk

Thank you for taking the time to share your feedback about your recent experience with our curtains and fitting services.
We appreciate your kind words regarding the quality of our curtains and the expertise of our fitting team.
However, we are truly sorry to hear about the issues you encountered with our communication and the delays in supplying the curtains.
We understand how frustrating it can be to experience extended waiting times and difficulty in reaching us by phone, especially when trying to settle your bill. We apologize for any inconvenience caused during this process.
We take your concerns seriously, and we are actively working to address the communication challenges and improve our customer service.
We value your feedback as it helps us identify areas for improvement and make necessary changes.
At our long-established family business, we strive to provide exceptional service to all our customers, and we regret that we failed to meet your expectations on this occasion.
We have established which one of our staff members managed your order, who happens to be one of the newer members on the team, rather than one of that in a managerial position.
We will take the necessary steps to ensure that such situations are avoided in the future.
If there is anything else we can do to rectify the situation or if you have any further concerns, please feel free to contact us directly.
We would welcome the opportunity to address any outstanding matters and regain your trust.
Once again, we apologize for the inconveniences you experienced and thank you for bringing them to our attention.
We hope you will consider giving us another chance in the future.

With kind regards from the team @ D&R.

Avaliado com 5 de um total de 5 estrelas

Resolved delivery issue promptly

Had a minor issue with availability of fabric, but it was resolved quickly once I contacted them. I received everything in good order and delighted with fabrics.

13 de junho de 2023
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Resposta da dandrfurnishers.co.uk

Thank you for your patience, and the great review

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