I can’t praise Daniella Draper store in Lincoln enough. The staff are always so friendly and helpful whilst still being professional. Nothing is too much trouble. Whilst all the staff are wonderful,... Ver mais
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Veja o que dizem as avaliações
I recently shopped at the Lincoln store; what a great experience. Tracy and the team were so accommodating, they spent so much time showing me items and suggesting things I may like. Will definitel... Ver mais
Great purchasing experience, staff very helpful and knowledgeable about their range of products. Many thanks to the member of staff who served us, I think her name was Tracey. We will definitely retur... Ver mais
Tracey & all her Team at Lincoln are always so welcoming, very helpful, friendly & deliver the greatest experience Love this store, You ladies are the best My collection just keeps getting big... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Daniella Draper
Escrito pela empresa
Multi-award winning, British jewellery designer Daniella Draper graduated with a degree in Jewellery Design from Central St. Martins in 2009 and returned to her home roots of Lincolnshire to start her business. Inspired by nature, history, travel and romance, Daniella makes high quality pieces to stand the test of time, creating future heirlooms for now and generations to come.
An independent family-run business with six standalone stores in the UK, including Cleethorpes, Lincoln, Beverley, Grimsby, Leeds and Windermere. All pieces are handcrafted in England using recycled silver or gold, and ethically sourced gemstones. The luxury jewellery brand has been certified by Positive Luxury as a brand to trust “meeting the highest standards of verified innovation and environment performance.Informações de contato
Daniella Draper E/17 The Enterprise Village, Prince Albert Gardens, DN31 3AT, Grimsby, Reino Unido
- 01472 351341
- customerservice@danielladraper.com
- danielladraper.com
4,9
Excelente
943 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
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Helpful and efficient team
21 de outubro de 2025
Resposta da Daniella Draper
Hi Craig, thank you for your 5* review! Kind regards, Team DD x
Great earrings
Great earrings! Craftsmanship quality is outstanding. They looked ever more beautiful in person.
20 de outubro de 2025
Resposta da Daniella Draper
Hi Suzanne, thank you for your 5* review, we are pleased to hear you are happy with the craftmanship and quality. Kind regards, Team DD x
Beautiful jewelry
Beautiful jewelry, I bought some pieces and I absolutely ADORE them. The jewelry has been shipped and delivered very quickly, and duties and taxes were included, which is very good. Honestly, very happy with my purchases
20 de outubro de 2025
Resposta da Daniella Draper
Hi Eleanora, thank you for your 5* review! We are pleased to hear you were happy with your order and how quickly it arrived. We hope to hear from you again in the near future! Kind regards, Team DD x
Great quality and delivered within few…
Great quality and delivered within few days
23 de outubro de 2025
Resposta da Daniella Draper
Hi there, thank you for your lovely review! We are so pleased to hear that you love your order and that you were pleased with delivery time. We hope to see you shop with us again soon! Kind regards, Team DD X
Dreamy Daniella Draper Jewls
The most welcoming & personal experiences shopping with Daniella Draper, staff are always helpful, pleasure as always,
Thanks Draper Dream Team !
19 de outubro de 2025
Resposta da Daniella Draper
Hi Jade, thank you for your 5* review! We are so pleased to hear you always have a great in store shopping experience and we hope to welcome you in store again in the near future. Kind regards, Team DD x
Resposta da Daniella Draper
Hi Amanda, thank you for your lovely 5* review, we are so pleased to hear your lovely comments! Kind regards, Team DD X
Great staff
Staff are always friendly and happy to help, nothing is too much trouble. I am never disappointed and am happy with my shopping experience
22 de outubro de 2025
Resposta da Daniella Draper
Hi Vanessa, thank you for your lovely review! We are so pleased you enjoy your visits to our Grimsby store and we look forward to seeing you again soon! Kind regards, Team DD X
Choosing a ring
Because of my arthritic fingers it was a challenge choosing the correct size ring - however we had a very patient lady assistant
And success l love my V silver ring x
22 de outubro de 2025
Resposta da Daniella Draper
Hi Margret, thank you for your lovely review! We are so pleased you enjoyed your visit to store and that the team were able to help with sizing, we hope to see you again soon! Kind regards, Team DD X
The product is good quality
The product is nice
They checked with me about some engraving they were doing
Because they felt that it was better in a different way to what I had agreed to when purchasing
Their observations were correct I thought this was a great personal touch
22 de outubro de 2025
Resposta da Daniella Draper
Hi there, thank you for taking the time to leave us such a lovely 5* review. Customer service is so important to us and we are so pleased you were happy with the communication from our Customer Service team. We hope to see you shop with us again soon! Kind regards, Team DD X
Amazing Staff!
Having been a regular customer for a few years, we decided to buy signet rings for the family as Christmas presents this year.
We created a design which they engraved on for us.
Nothing was too much trouble for the engraving and customer services team. But also, the Lincoln store staff helped in every way. Fabulous service and staff!
4 de novembro de 2025
Avaliação não solicitada
Resposta da Daniella Draper
Hi Beth, thank you for your lovely feedback. We are s pleased that Indea and the Lincoln team were able to help with your order, wwe hope your family love their gifts and we look forward to seeing you shop with us again soon! Kind regards, Team DD X
Resposta da Daniella Draper
Hi Sheila, thank you for your lovely feedback! We are so pleased to hear your daughter loved her purchase and we hope to see you both shop with us again soon! Kind regards, Team DD X
Golden magic
Bought my gold cuff and several other items from the Cleethorpes shop, Jo and her team were amazing, very helpful and very knowledgeable , the shop has a warm and happy atmosphere, no pressure to buy a joy to shop there.
20 de outubro de 2025
Resposta da Daniella Draper
Hi there, thank you for your lovely feedback! We are so pleased you enjoyed visiting our Cleethorpes store and that Jo and the team were able to help with your order! We look forward to seeing you in store again soon! Kind regards, Team DD X
Excellent product and exceptional staff
I had bought the gift for my partner to thank him for all the support he is giving me with my recent cancer diagnosis. I got chatting with the lady who served me and ended up crying in the Beverley store. She was so lovely and supportive and gave me lots of hugs and made me not feel embarrassed for getting upset. Thank you x
21 de outubro de 2025
Resposta da Daniella Draper
Hi Le’anne, thank you for your lovely feedback! Team DD are thinking of you during this time, and we’re so pleased the team in Beverley were able to offer some comfort. We look forward to seeing you again soon! Kind regards, Team DD x
The girls in the Beverley store were…
The girls in the Beverley store were super friendly and helpful. They helped me choose the perfect ring and gave helpful advice. Love the jewellery in there.
3 de novembro de 2025
Avaliação não solicitada
Resposta da Daniella Draper
Hi Sally, thank you for your lovely feedback! We are so pleased to hear you were happy with the customer service you received during your recent trip to our Beverley store. We look forward to welcoming you again soon! Kind regards, Team DD X
Excellent and friendly customer service
18 de outubro de 2025
Resposta da Daniella Draper
Hi Andrea, thank you for your 5* review! Kind regards, Team DD x
Highly Recommend
Friendly helpful staff in Leeds. Have purchased previously in other stores and has always been a pleasant experience. Bought the large Star pendant in silver and love it the quality is great. The choice of jewellery is vast and love to explore the ranges.
18 de outubro de 2025
Resposta da Daniella Draper
Hi Tess, thank you for your 5* review for DD Leeds! We are so pleased to hear you always have an enjoyable shopping experience and are happy with the quality of your DD pieces too! We hope to welcome you again in store in the near future. Kind regards, Team DD x
Outstanding Customer Service
I recently contacted Daniella Draper after my bangle broke, it was a sentimental piece I’d had for over a year. The team couldn’t have been more helpful. Olivia from the customer was so kind and offered to repair and replace the charm free of charge, which I really appreciated.
It’s rare to find such genuine, caring customer service, and it means a lot when something has sentimental value.I look forward to having the gorgeous bracelet back on my wrist! I’m so grateful and will definitely continue to shop with Daniella Draper.
Thank you again for going above and beyond!
31 de outubro de 2025
Resposta da Daniella Draper
Hi Bethan, thank you so much for your 5* review! We are so pleased to hear that you feel Olivia went above and beyond to resolve the issue with your bangle. Customer service means so much to us as a brand so I am pleased we were able to find a resolution as we know how sentimental this piece is to you. If you ever need any assistance in the future, please do not hesitate to contact us. Kind regards, Team DD x
Daniella Draper - Lincoln
I visited the store on 8/10/25, and I absolutely loved it! I can’t honestly thank the team enough, the service was great. I purchased a few items to add to my never ending collection! 😁 Tracy is an absolute star too, and an all round credit to the ‘Daniella Draper’ team! I honestly can’t wait to visit again, and purchase more! 😊
8 de outubro de 2025
Avaliação não solicitada
Resposta da Daniella Draper
Hi Lisa, thank you for your 5* review! We are so pleased you had an enjoyable experience in store and we hope to welcome you again in the near future. Kind regards, Team DD x
Great service
Great service, very friendly and helpful staff. We always look forward to visiting when we are in the Lakes. Thankyou so much Hayley and Sarah
30 de outubro de 2025
Avaliação não solicitada
Resposta da Daniella Draper
Hi Yvonne, thank you for your lovely feedback! We are so pleased to hear you enjoy visiting our Windermere store. We look forward to seeing you again soon! Kind regards, Team DD X
Absolutely amazing service from Hayley…
Absolutely amazing service from Hayley in the Windermere store yesterday. From the minute you arrive, the team are attentive, listen to what you’re looking for and provide a truly bespoke service. I needed a new piece resizing down and it was quite an awkward design to make smaller. However, she sorted this quickly and efficiently. The same goes for an issue with a gift card I was trying to use. Thank you so much!
28 de outubro de 2025
Avaliação não solicitada
Resposta da Daniella Draper
Hi there, thank you for your lovely feedback for Hayley and the Windermere team! Customer service is so important to us and we are so happy to hear you had a great experience! We look forward to seeing you in store again soon! Kind regards, Team DD X
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