I can’t praise Daniella Draper store in Lincoln enough. The staff are always so friendly and helpful whilst still being professional. Nothing is too much trouble. Whilst all the staff are wonderful,... Ver mais
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Veja o que dizem as avaliações
Tracey & all her Team at Lincoln are always so welcoming, very helpful, friendly & deliver the greatest experience Love this store, You ladies are the best My collection just keeps getting big... Ver mais
A empresa respondeu
I recently shopped at the Lincoln store; what a great experience. Tracy and the team were so accommodating, they spent so much time showing me items and suggesting things I may like. Will definitel... Ver mais
Great purchasing experience, staff very helpful and knowledgeable about their range of products. Many thanks to the member of staff who served us, I think her name was Tracey. We will definitely retur... Ver mais
Detalhes da empresa
Sobre Daniella Draper
Escrito pela empresa
Multi-award winning, British jewellery designer Daniella Draper graduated with a degree in Jewellery Design from Central St. Martins in 2009 and returned to her home roots of Lincolnshire to start her business. Inspired by nature, history, travel and romance, Daniella makes high quality pieces to stand the test of time, creating future heirlooms for now and generations to come.
An independent family-run business with six standalone stores in the UK, including Cleethorpes, Lincoln, Beverley, Grimsby, Leeds and Windermere. All pieces are handcrafted in England using recycled silver or gold, and ethically sourced gemstones. The luxury jewellery brand has been certified by Positive Luxury as a brand to trust “meeting the highest standards of verified innovation and environment performance.Informações de contato
Daniella Draper E/17 The Enterprise Village, Prince Albert Gardens, DN31 3AT, Grimsby, Reino Unido
- 01472 351341
- customerservice@danielladraper.com
- danielladraper.com
4,9
Excelente
942 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
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Great customer service
5 de janeiro de 2026
Avaliação não solicitada
Resposta da Daniella Draper
Hi Merle, thank you for your lovely feedback, we are so pleased to hear you were happy with the customer service received, we hope to see you shop with us again soon! Kind regards, Team DD X
A super jeweller with excellent service and style.
What a great find I was looking to have a bangle made for a special birthday for my wife. I was so pleased to find DD their range is superb and they had exactly the style I was looking for from their bracelet range. My local jeweller could only offer a custom made part at a significantly higher cost and a much longer delivery. I spoke with Olivia in customer services who was really helpful, giving me some excellent ideas on the final engraving and sizing . She kept me fully informed throughout the entire process . What a great professional company and with such a different and exciting product range. The end result is perfect and even better than I had envisaged so a big Thank-you to Olivia and the team.
I cannot recommend this company higher and will definitely be using them again
23 de janeiro de 2026
Avaliação não solicitada
Resposta da Daniella Draper
Hi Peter, thank you for your lovely review! We are so pleased to hear Olivia was able to help create the perfect personalised bangle for your Wife's special birthday. We hope you all have a lovely time celebrating and we look forward to seeing you shop with us again soon! Kind regards, Team DD X
Brilliant customer service
My daughter bought me a lovely bangle from Daniella Draper which unfortunately was too big. Customer Services were so friendly, professional and efficient when I enquired about having the bangle resized. I returned it to them as instructed and was delighted with the quick turnaround and communication throughout. Thank you!
29 de dezembro de 2025
Avaliação não solicitada
Resposta da Daniella Draper
Hi there, thank you for your lovely feedback! We are so pleased to hear the Customer Service team were able to help advise you with the bangle resize, we hope you love wearing it! Kind regards, Team DD X
Brilliant service
I contacted DD about whether they made a particular item of jewellery to match a DD item I already have. Whilst they didn't, they did offer to make it for me. I have had fast replies with clear information and images about the options available. Brilliant service!
23 de janeiro de 2026
Avaliação não solicitada
Resposta da Daniella Draper
Hi Verity, thank you for your lovely feedback. Customer service is so important to us, the team will be so pleased to hear that they were able to help with your requests! Kind regards, Team DD X
Love Daniella Draper jewellery
Love Daniella Draper jewellery. Great quality jewellery and looks stunning.
Just wish we had a store in Northern Ireland 😊
14 de janeiro de 2026
Avaliação não solicitada
Resposta da Daniella Draper
Hi Joanne, thank you for your lovely 5* feedback. It's great to hear you love our pieces and we hope to see you shop with us again soon! Kind regards, Team DD X
Such a fantastic experience with Helen…
Such a fantastic experience with Helen and the team at Bespoke, Danielle Draper. Communication was excellent throughout and they were incredibly attentive, guiding us every step of the way in creating my partner’s engagement ring. Couldn’t recommend them highly enough!
21 de novembro de 2025
Avaliação não solicitada
Resposta da Daniella Draper
Hi there, thank you for taking the time to leave such lovely feedback for Helen and our Bespoke team! We are so pleased they were able to help with such a special piece, we hope you and your partner love it! Congratulations. Kind regards, Team DD X
Wonderful!
Wonderful service,and just love everything from D.D!
12 de janeiro de 2026
Avaliação não solicitada
Resposta da Daniella Draper
Hi Rozeta, thank you for your lovely feedback! We are so pleased to hear you are happy with the service received from our Customer Service team and we look forward to seeing you shop with us again soon! Kind regards, Team DD X
I ordered some earring for my Daughter…
I ordered some earring for my Daughter for Christmas, unfortunately one broke. I emailed and the next day I returned the one which was broken, as requested, and within 48 hours I had a pair replaced! Great service, and great Communication.
5 de janeiro de 2026
Avaliação não solicitada
Resposta da Daniella Draper
Hi Sharon, thank you so much for your lovey feedback! We are so pleased to hear the Customer Service team were able to help with your issue and ensure it was resolved as quickly as possible. We hope to see you shop with us again soon! Kind regards, Team DD X
Lovely jewellery pieces especially that…
Lovely jewellery pieces especially that they are handmade, the beverley store was so kind and wrote down sizes in case i wanted to buy any more rings in the future, could not recommend them enough!
10 de janeiro de 2026
Avaliação não solicitada
Resposta da Daniella Draper
Hi Keira, thank you for your lovely 5* review. We are so pleased to hear you enjoyed your visit to our Beverley store and we hope to see you again soon! Kind regards, Team DD X
Outstanding customer service
I purchased a pair of earrings in December and unfortunately one of them broke within a month and hardly any use (which has never happened with any of my jewellery from DD previously), so I contacted customer service who replied the same day, apologising and asking me to use the prepaid Royal Mail postage they had attached to the email and return the faulty earring. I posted this on a Monday and a new replacement earring arrived back with me on the Friday. Outstanding customer service and beautiful jewellery. Thank you so much.
9 de janeiro de 2026
Avaliação não solicitada
Resposta da Daniella Draper
Hi Sophie, thank you for taking the time to leave us a lovely 5* review. Customer service is so important to us and we are so pleased to hear the team were able to help you get this resolved as quickly as possible. We hope to see you shop with us again soon! Kind regards, Team DD X
Quality jewellery
Beautiful unique jewellery, no high pressure sales. I have visited Cleethorpes, Grimsby, Lincoln and Beverly stores, all have such helpful, knowledgeable staff. Thank you.
18 de dezembro de 2025
Resposta da Daniella Draper
Hi Viv, thank you so much for taking the time to leave a lovely 5* review for us. We are so pleased you have enjoyed visiting a variety of our stores, we hope to see you again soon! Kind regards, Team DD X
Above and beyond!
I ordered a bracelet for my daughters birthday. I chased as it is her birthday in a couple of days, and Olivia in customer services was amazing! She pushed my order through and enhanced the courier delivery to ensure that we get the bracelet in time. Thank you so very much!
8 de janeiro de 2026
Avaliação não solicitada
Resposta da Daniella Draper
Hi Lisa, thank you so much for your lovely feedback, we are so pleased to hear that Olivia was able to help ensure your order reaches you in time for your daughters birthday. We hope she loves it and has a lovely birthday! Kind regards, Team DD X
Resposta da Daniella Draper
Hi Beverley, thank you for your lovely review! We are so pleased you enjoyed your visit to store and the team were able to help with your queries! We look forward to seeing you again soon. Kind regards, Team DD X
Great necklace
The staff in Cleethorpes were so helpful when I ordered my necklace. I really love the necklace
18 de dezembro de 2025
Resposta da Daniella Draper
Hi Kev, thank you so much for your lovely feedback! We are so pleased the team were able to help you with your order, we hope you love your necklace! Kind regards, Team DD X
Perfect service!!!
5 de janeiro de 2026
Avaliação não solicitada
Resposta da Daniella Draper
Hi Cristina, thank you for your lovely review! Customer service is so important to us and it's great to hear that you were happy with the service provided! We look forward to seeing you shop with us again soon! Kind regards, Team DD X
Resposta da Daniella Draper
Hi there, thank you for your lovely 5* review, we are so pleased to hear you were happy with the service provided! Kind regards, Team DD X
As always fabulous service
As always fabulous service.
Package arrived well wrapped and in plenty of time for Christmas and the gift was very much enjoyed!
19 de dezembro de 2025
Resposta da Daniella Draper
Hi Helen, thank you so much for your lovely feedback! We are so pleased that you were pleased with your order and service provided. We hope to see you shop with us again soon! Kind regards, Team DD X
Beautiful jewellery
Staff are so helpful and make you feel at home always.
Jewellery is such good quality.
18 de dezembro de 2025
Resposta da Daniella Draper
Hi Kay, thank you for your lovely feedback! We are so pleased that you enjoy your visits to store and we hope to see you visit again soon! Kind regards, Team DD X
Staff very friendly and very helpful too
Staff very friendly and very helpful o PPP
18 de dezembro de 2025
Resposta da Daniella Draper
Hi Janet, thank you for your lovely feedback! We hope to welcome you in store again soon! Kind regards, Team DD X
You continue providing a five star…
You continue providing a five star experience with each and every purchase I make!! Thank you for being part of my holiday gift giving.
18 de dezembro de 2025
Resposta da Daniella Draper
Hi Andrea, thank you for taking the time to leave us such lovely feedback! We are so pleased you enjoy the service received each time you shop with us and we are so pleased you choose DD for your gifts! We hope to see you shop with us again soon. Kind regards, Team DD X
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