I recently attempted purchase a Rock Glass Hydra Tower from these people. The first one arrived broken and airflow restricted, Dankgeek quickly dispatched another one to me. It too arrived airflow res... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
After misreading the size of the product when ordering, I received a tiny version of the product. I contacted customer support and they completely understood and sent me the size I initially desired.... Ver mais
A empresa respondeu
Really appericate the perfect 2ft long packaged box with the California brown bear that says fragile through out its body. Smart touch! Fresh big Cali made AFM bong came in perfect shape! Came fast f... Ver mais
I bought this zong bong from their site. it arrived damaged -bummer, so i chat their customer service, sent a photo, and they immediately sent a replacement with no other questions asked. the new one... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
We are Dank Geeks! The DankGeek team is a collaboration of enthusiasts for enthusiasts of everything cannabis. Since our inception in 2008, our core mission has been to offer the best service and connect our peers to affordable, beautiful, functional, and unique 420-products that stimulate the imagination and enhance our lives. We are growing and are always looking for new products to add to our collection. We love to support local artists that let our customers guide our growth. Tell us how to improve!
Informações de contato
14645 Titus Street, 91402, Panorama City, Estados Unidos
- contact@dankgeek.com
- dankgeek.com
4,8
Excelente
102 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Dankgeek products
Best place to buy fast shipping amazing people
5 de julho de 2025
Avaliação não solicitada
Resposta da DankGeek.com
Hey Randall!
Thanks so much for the 5-star review! It's awesome to hear you love our products and had such a great experience with our fast shipping and amazing team. You just made our day! Stay Geeky!
Puffco Pivot Mouthpiece replacement
Recently purchased a puffco pivot mouthpiece replacement through the Dank Geek store it came a bit faulty with a slit on the mouthpiece. They then got with me and sent me another one that worked perfectly without the slit. 5 Star customer service 5 Star store would definitely recommend
18 de junho de 2025
Avaliação não solicitada
Resposta da DankGeek.com
Thank you so much for taking the time to share such awesome feedback ✨
We hate that you hit a little bump with your order, but DankGeek always has your back and got you covered 😉💪 See you again real soon!
Great quality and price!
20 de junho de 2025
Avaliação não solicitada
Resposta da DankGeek.com
Ayy! Thanks for the awesome review, Keon! So happy you're loving the quality and price at DankGeek 💚🔥
Highly recommend!
I haven't even gotten my items yet but based on my experience so far, I had to leave a review! I ended up ordering from DankGeek after a horrendous experience with DankStop. I honestly came into DankGeek with low expectations & I was expecting something similar to what I experienced with DankStop, but boy was I wrong. I ordered less than 24 hours ago & I've already gotten shipping confirmation! Very impressed with the experience so far.
4/30: received my order less than a week after I ordered & I've been using my items for a few weeks now with no complaints! Great quality for the price. Will definitely be a repeat customer.
9 de abril de 2025
Avaliação não solicitada
Resposta da DankGeek.com
Hi Krista. You don't know how much this means to us. I hope every interaction you have with DankGeek is equally satisfying with us. Just know if any issues do come up, our team is here to help. Before, during, or after your purchase. We're always going to do everything we can to make this amazing for you. Please don't hesitate to reach out to us if any time comes up at all. contact@dankgeek.com or the chat feature on our site are the way to go. 🤗
I stumbled on some bad reviews of…
I stumbled on some bad reviews of Dankgeek after I placed an order. Maybe their service was bad in the past, but I had a great experience. I reached out because I didn’t get a confirmation email after I placed my order and my card had been charged. Dell helped me out, provided the tracking number for my purchase within 24 hours of my initial inquiry. And to be fair, the issue wasn’t with Dankgeek at all, I entered my email incorrectly when my high ass placed the order.
4 de abril de 2025
Avaliação não solicitada
Resposta da DankGeek.com
We are so stoked that Dell was able to help you out, Jocko. Just know that even after your purchase, if you ever have an issue, our team is here to make things 100% again! Don't hesitate to reach out to us if anything at all comes up. We have a chat feature on the site or you can email us, which you already have 🙌🏼
Dank geek
Dank geek is my go to place for anything I need to get to smoking! Bongs,Dab Rigs,Nails,Carp caps,bangers etc etc they have it ALL! Not only will you get a good deal and a great piece but top notch customer support that you won’t find anywhere else! 10-10
1 de abril de 2025
Avaliação não solicitada
Resposta da DankGeek.com
Hey Lance, thank you so much for your support! 🤩 We're always here to help, and we value your feedback. We're glad to hear you're able to find everything you need on DankGeek. Our collection is growing every week! If you got any requests or need assistance of any kind, just drop us a quick email at contact@DankGeek.com
Great customer service
Great customer service. Reliable vendor.
4 de março de 2025
Avaliação não solicitada
Resposta da DankGeek.com
Big thanks for sharing your feedback, it totally made our day! Customer service is our main focus, so hearing that from you is like a virtual high-five 🙌
Thanks for being a fellow geek, you're the best! 💚
impressed of csustomer support
I bought this zong bong from their site. it arrived damaged -bummer, so i chat their customer service, sent a photo, and they immediately sent a replacement with no other questions asked. the new one has double bubble wrap for protection from shipping damage. Now I trust buying from them knowing they’ll resolve any issues quickly.
8 de novembro de 2024
Avaliação não solicitada
Resposta da DankGeek.com
Thank you so much for sharing, Logan. Indeed, we will always be here to make things right. Things happen, but you can count on us to make things right. Thank you for trusting us!
Had a bad time with some other online…
Had a bad time with some other online retailers I won't name, but these guys pulled through. Had a couple of questions while looking through the site, and customer service reached back out to me in like, 10 minutes? Good selection, order shipped out quick. Will definitely shop again
1 de setembro de 2024
Avaliação não solicitada
Resposta da DankGeek.com
Hey Charles! We're glad our team was able to help you out so quickly. We aim for this, and it's amazing to see it work out for our customers. Thank you for sharing, and we hope to see you again!
I made a bad review about them not…
I made a bad review about them not sending me my items but it did eventually come and it was cool. Sorry dankgeek
11 de março de 2024
Avaliação não solicitada
Resposta da DankGeek.com
Hey hey! Things happen! No hard feelings. We know how much it sucks to not get something you ordered when you expect to. Also, we know how crappy some other online retailers can be. We'll always be here to make things right for you. Just know that if anything comes up in the future, you'll never be left hanging. We will do what's right to make you whole....ALWAYS, no matter what it takes. Thanks Lankles!
They've got a huge collection
They've got a huge collection, from gear to accessories. Their customer service is on point—quick, friendly, and knows their stuff. Plus, free shipping on everything saved me some serious cash. Thanks!
4 de dezembro de 2023
Avaliação não solicitada
Ripped off.
Product ordered, payment processed, and still waiting. It's been 2 weeks and no response to multiple inquiries. DankGeek will never get my business or recommendations.
27 de setembro de 2023
Avaliação não solicitada
Resposta da DankGeek.com
Hi Jeffery. We're here to help. But I looked into it and here is what I see. You ordered an item, it was shipped and received. Here is your Tracking Number: 9434611899562079322716
I asked our support team to see if they can find any messages from you. We're looking for them and if we do we'll get to the bottom of it.
We're a small business and would appreciate honest reviews.
High Quality Product with a Discount!
We ordered two pieces from Dankgeek.com and within a couple of days they were at our door. There is often a significant discount available on the site which is rare these days and much appreciated! The products were wrapped with care and arrived very quickly. We could not be happier with our purchases and have always found the site to be consistent and reliable.
23 de fevereiro de 2022
Avaliação não solicitada
Dankgeek for the win!
I first decided to shop with dankgeek because they offer free shipping on every order, but as my business with dankgeek continued…I discovered they are so much more then just free shipping. They almost always have discount promo code sales and have the best prices out there IMO. They’re customer service is also spot on. I recently had an issue with one of my purchases and they took care of it without hesitation. Highly recommend!
11 de fevereiro de 2022
Avaliação não solicitada
Paid for my item but never got it
Purchased an item at fourth of July 2021, today is November 18th 2021 but I haven't gotten my item but customer service has not responded to my emails. Stay away from this store.
17 de novembro de 2021
Avaliação não solicitada
Resposta da DankGeek.com
We’re so sorry you had a bad experience with us in the past. DankGeek changed ownership about 6 months ago and we’ve made it our primary focus to provide the best customer service possible. Please Contact Us at https://dankgeek.com/pages/contact-us and let us make things right. We offer discounts to returning customers. Check out our new site for all the latest drops.
Sincerely, DankGeek
Horrible experience so far
So I ordered a $50 hand pipe mystery box... I ordered it on 11/01, it was billed to my card on 11/03... I never received a tracking# or confirmation after the initial page that I ordered on. Their site says 24-48 to ship with 3-5 day delivery time. Its now been 14 days.
I've emailed them 4 different times (to 2 diff emails) I also did online feedback on a page on their site and I've called numerous times. Have yet to receive a response at all. When I call I either get a "we're not available" message or one stating their mailbox is full. So far this has been the worst experience I've had ordering anything online and at this point, they'll never have my business again
16 de novembro de 2021
Avaliação não solicitada
Resposta da DankGeek.com
We deeply apologize for the negative encounter you had with us in the past. DankGeek underwent a change in ownership approximately half a year ago, and our utmost priority is now delivering exceptional customer service. We encourage you to reach out to us at https://dankgeek.com/pages/contact-us so that we can rectify any issues. As a token of our appreciation for returning customers, we provide discounts, and you can explore our updated website for the latest product releases.
Sincerely, DankGeek
Made a purchase on 10/3
Made a purchase on 10/3. No tracking, no shipment, no package. I have called and can’t reach anyone and I tried every option. I have sent 3 emails to 3 different email addresses and nothing. Paid extra for route and they can’t do anything because they only cover shipping. What a joke.
13 de outubro de 2021
Avaliação não solicitada
Resposta da DankGeek.com
We deeply regret any negative encounter you may have had with us in the past. It's worth noting that DankGeek underwent a change in ownership approximately half a year ago, and our utmost priority is now to deliver exceptional customer service. To rectify any previous issues, we kindly encourage you to reach out to us through our contact page at https://dankgeek.com/pages/contact-us. As a gesture of our commitment, we extend discounts to our valued returning customers. Additionally, be sure to explore our updated website for the most recent product releases.
Sincerely, DankGeek
Very Dishonest Company
Very Dishonest Company. Stay away from them or you will give them the opportunity to steel from you too. Placed order and told it would ship in 48 hours. My credit card was billed immediately and no response from company since. It is now over a week and they won’t respond to my inquiries.
22 de setembro de 2021
Avaliação não solicitada
Resposta da DankGeek.com
We’re so sorry you had a bad experience with us in the past. DankGeek changed ownership about 6 months ago and we’ve made it our primary focus to provide the best customer service possible. Please Contact Us (https://dankgeek.com/pages/contact-us) and let us make things right. We offer discounts to returning customers. Check out our new site for all the latest drops.
Sincerely, DankGeek
I was looking at the pipes and I was…
I was looking at the pipes and I was going to buy one and when I went buy one it said my card was wrong so I went to type it in again and $200 went out of my account and I haven’t got and email saying they are preparing my order or nothing but my order was only $78 no $200
31 de julho de 2021
Avaliação não solicitada
Resposta da DankGeek.com
We sincerely apologize for any unfavorable experiences you've had with our services in the past. It's essential to highlight that DankGeek underwent a change in ownership roughly six months ago, and we have since dedicated ourselves to delivering the highest level of customer service. To address any previous concerns, we invite you to contact us via our dedicated page at https://dankgeek.com/pages/contact-us. As a token of our appreciation for your loyalty, we offer exclusive discounts to our returning customers. Furthermore, we encourage you to explore our revamped website for the latest and greatest product releases.
Sincerely, DankGeek
Beware
Straightforward online headshop seemingly. Ordered i pipe I really liked from them, it arrived damaged. I contacted them will proof and asked what options there were. They responded initially, but then ghosted me completely. I have reached out to customer service to no avail multiple times now. Obvi don’t GAF about their customers.
1 de julho de 2021
Avaliação não solicitada
Resposta da DankGeek.com
Hi, We’re so sorry you had a bad experience with us in the past. DankGeek changed ownership about 6 months ago and now our primary focus is to provide the best customer service possible. Please Contact Us at https://dankgeek.com/pages/contact-us and let us make things right. We offer discounts to returning customers. You can also check out our new site for all the latest drops.
Sincerely, DankGeek
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.