Dark Clear Skies Avaliações 

31
O TrustScore é 3 de um total de 5

2,9

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Ordered an eyepiece on the 21st, still hasnt arrived, have sent multiple emails requesting an update and have had no response. From previous reviews (which I wished I’d checked sooner) this seem... Ver mais

Avaliado com 1 de um total de 5 estrelas

I bought from this company on ebay Telescope Telstar Se8 £1319.99 it said 24 hour delivery and its been now 3 weeks later No reply no refund no info absolutely shocking Scammers opened cancellation... Ver mais

Avaliado com 5 de um total de 5 estrelas

This was my first purchase with Dark Clear Skies and it certainly won't be my last! :) Paul was super quick to answer my questions about his stock availability and I was very much put at ease... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have placed order on Sunday afternoon ( Player One Apollo M mini camera ) and received purchased item on Tuesday morning. As described, new, completely sealed and ready to use. Definitely recommendi... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de telescópios
  2. Loja de binóculos
  3. Loja de Câmeras Fotográficas
  4. Loja de Hobbies
  5. Loja de artigos para fotografia

Escrito pela empresa

About Dark Clear Skies Welcome to Dark Clear Skies, the premier online destination for astronomy enthusiasts across the UK and beyond. Founded in 2021 by Paul Stevenson, a passionate astronomer, our store is dedicated to delivering quality astronomy gear and accessories from trusted manufacturers around the world. Dark Clear Skies was created to share the wonder of the night sky with fellow stargazers. We stock a wide range of carefully selected products, including telescopes, binoculars, astrophotography equipment, celestial prints, and educational books. Whether you're a beginner or an experienced astronomer, our goal is to help you get the most out of your time under the stars. Based in Stoke-on-Trent, England, we pride ourselves on being a customer-focused business built on integrity, reliability, and expert support. Every product we offer is genuine and sourced directly from reputable manufacturers. We’re committed to delivering excellent customer service with fast, secure ordering and helpful advice every step of the way. We understand that every stargazer's journey is unique. That’s why our small, knowledgeable team is always happy to offer guidance tailored to your individual needs. Whether you're exploring deep space objects, observing the planets, or just getting started, we’re here to help you find the right equipment and make informed choices. Our online store is designed to be easy to navigate, with secure transactions and quick delivery, so you can focus on what matters most—exploring the cosmos. Dark Clear Skies has grown steadily through the trust and loyalty of our customers. Their reviews on Trustpilot reflect our ongoing commitment to quality and service. We’re proud to have built a reputation as a dependable and enthusiastic astronomy retailer. In short, Dark Clear Skies is more than just a shop—it’s a gateway to your astronomical journey. Whether you're searching for your first telescope, upgrading your kit, or looking for the perfect gift, we invite you to experience the universe with us.


Informações de contato

2,9

Bom

O TrustScore é 3 de um total de 5

31 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

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2,9

Todas as avaliações

(31)

5 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Ordered an eyepiece on the 21st

Ordered an eyepiece on the 21st, still hasnt arrived, have sent multiple emails requesting an update and have had no response.

From previous reviews (which I wished I’d checked sooner) this seems to be common practice.

I’ll be contacting my bank.

21 de maio de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I bought from this company on ebay…

I bought from this company on ebay Telescope Telstar Se8 £1319.99 it said 24 hour delivery and its been now 3 weeks later
No reply no refund no info absolutely shocking Scammers opened cancellation and it was refused
This was a birthday gift that i promised my wife years and years ago and finnaly i bought it for her got Scammed
I will contact my bank to do a charge back claim and i definitely do not recommend this disgraceful company to any one

13 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Player One Uranus-C Pro

Purchased a Player One Uranus-C Pro at the sale price from the website.
Ordered late Monday, arrived Wednesday Morning.
Well packaged, well managed delivery, good price, happy customer.

4 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

POST CHARGES

My parcel was sent by the wrong method and I was upset as I had paid considerably more for the special delivery. However, sent a complaint immediately requesting a refund and this was done straight away. Good customer service from this company and the immediate refund is much appreciated. With thanks.

18 de janeiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

No delivery. No refund.

Ordered Retekess TD165 pager system and paid £189.99 via PayPal on 16/12. Product never received, so after 4 weeks tried contacting Paul at Dark Clear Skies via mobile, email and Facebook. No response whatsoever to any messages. In absence of any explanation, I’ll have to seek a refund via PayPal.

16 de dezembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

At the end...

At the end of last year (I do apologise if certain dates/times and certainties are a bit vague, but when you get to my age (nearly 80) things are not as clear as they used to be) I bought a Spotting Scope from Dark Clear Skies. I used it once (possibly twice) and then put it away for the winter. On reopening the box in the spring of this year, I noticed a rather large crack in the top of the Spotting Scope, so I informed Paul Stevenson (?) at Dark Clear Skies of the problem.

My email was promptly answered, but after that I thought it was taking rather a long time to rectify so I emailed again. Again the email was answered with a promise to clear the problem up. A day or so later I received an email from Paul Stevenson asking for more details. This was fine, but the timing was not good. I have serious health issues (physical and mental) and was in bed at the time, as it was gone eight in the evening. So because of my mental health issues I couldn't think correctly so I just blocked any further incoming emails!

This all took place some months back, so I emailed Paul Stevenson yesterday and said that this protracted issue could have been sorted out so easily.

19 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

What a fantastic service.

What a fantastic service and shop. Pre ordered a Seestar S30 back in December. Was informed would be mid Feb for stock. Received an email Sunday to pay the balance, which i did immediately, the product arrived Tuesday. Super quick postage and the product is amazing. Will use this business again.

17 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I have purchased a few items from this…

I have purchased a few items from this site.
Excellent customer service from Paul.
I recently purchased an ASI533MM camera. I received it very promptly but there was a problem with it.
Contacted Paul and he replaced it no problem.
I strongly recommend this site.
Anthony

19 de setembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Have parted with £265 pound almost 4…

Have parted with £265 pound almost 4 weeks ago. Products haven’t arrived. Do not use site

28 de julho de 2024
Avaliação não solicitada
logotipo da Dark Clear Skies

Resposta da Dark Clear Skies

Hi, This is for Nomad order in which I have had supply issues. I did send emails regarding this . I am very sorry you have paid for goods and are still awaiting. I have contacted the supplier numerous times about the poor delivery service. You can have a refund at any time or a discount once arrived. Paul

Avaliado com 5 de um total de 5 estrelas

Fast and efficient

I ordered a Player One Ares M Pro and Phoenix filter wheel 9pm Monday night. It was dispatched that very night and I received it today (Wednesday). Well packaged and fast service. Highly recommended service.

22 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

FANTASTIC

FANTASTIC. Great company and a very nice owner paul,who goes the extra mile. Looks like the northwest has a local astro dealer at last. Well done.

7 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The first of MANY purchases!

This was my first purchase with Dark Clear Skies and it certainly won't be my last! :)

Paul was super quick to answer my questions about his stock availability and I was very much put at ease in dealing with a new UK based retailer, based on our email conversations.

Placed my order late on Saturday and was delivered by Tuesday morning, with excellent packaging.

Thanks again Paul and look forward to burning a bigger hole in my wallet with you going forward! LOL!

27 de março de 2024
Avaliação não solicitada
logotipo da Dark Clear Skies

Resposta da Dark Clear Skies

Appreciate the kind words

Avaliado com 5 de um total de 5 estrelas

PlayerOne Apollo-M

PlayerOne Apollo-M.
Order late last year and arrived promptly & well packaged.
Not much chance to use it until the last few weeks and it’s great.
Great service from CDS, would buy from them again.

19 de novembro de 2023
Avaliação não solicitada
logotipo da Dark Clear Skies

Resposta da Dark Clear Skies

Thanks Very much Jason.

Avaliado com 5 de um total de 5 estrelas

Fast and Smooth

I have placed order on Sunday afternoon ( Player One Apollo M mini camera ) and received purchased item on Tuesday morning. As described, new, completely sealed and ready to use. Definitely recommending for anyone planning to Purchase Player One cameras from UK! Fast and realiable seller. Thank you!

27 de fevereiro de 2024
Avaliação não solicitada
logotipo da Dark Clear Skies

Resposta da Dark Clear Skies

Glad we could be of great service Bart.

Avaliado com 1 de um total de 5 estrelas

CAUTION RECOMMENDED

CAUTION RECOMMENDED. REVIEWS MAY BE FAKE. Enquired regarding collecting Seestar S50 from the warehouse as I literally live up the road from the warehouse. What would be the point in paying postage ? ...after a wait for a reply, I got and email that literally just asked where I lived. To which I replied again that I lived a mile away and wanted to collect in person. I'm still waiting for a reply weeks later! If this is how they treat their customers before they get their money, what on earth would their aftercare be like ??? Gets all the suspicious up about this outfit !!!

22 de fevereiro de 2024
Avaliação não solicitada
logotipo da Dark Clear Skies

Resposta da Dark Clear Skies

Hi Sarah, Firstly apologies for the non reply. I do recall the conversation that took place a few sundays back. The Seestar was out of stock and apologies for not stating the fact. It took a few days for re-stock and in that time i forgot your email .All my reviews are honest "real" reviews and not fake. I do offer free postage so that would not have been a problem , it helps customers to reduce costs. My after sales is very good although your experience was below my very high standards and for that i apologise.

Avaliado com 5 de um total de 5 estrelas

I purchased a ZWO SEESTAR S50 free…

I purchased a ZWO SEESTAR S50 free delivery.
Good price and arrived in a couple of days. I was kept up to date every step. Fantastic thanks.

12 de janeiro de 2024
Avaliação não solicitada
logotipo da Dark Clear Skies

Resposta da Dark Clear Skies

Thank you Steven

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