Daylight Company  Avaliações 

1.420
•
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I now have a few products from the Daylight Company and I must say I'm really impressed with their build quality. As an artist, it's so important to use good lighting, not just for seeing the correct... Ver mais

Avaliado com 3 de um total de 5 estrelas

Hard to contact, had a query about a product before I ordered, tried ringing number on the website but didn’t even ring out - it just immediately kept cutting off. Used the online query and did get a... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

The lamp arrived within two days of ordering and was easy to assemble. While it has not had much use so far, it will certainly come into it's own in the darker winter months. Very satisfied with the p... Ver mais

Avaliado com 5 de um total de 5 estrelas

When I reported my current wafer no longer worked, customer service replied within an hour with the bad news that they no longer carried the power supply for that model but gave me another place to... Ver mais


Detalhes da empresa

  1. Fabricante de Luzes

Escrito pela empresa

The leading market innovator in task lighting since 1987. Founded in London, we were borne out of a need to replicate natural daylight indoors 💡


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
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1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 13% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

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4,3

Todas as avaliações

(1.420)

239 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

I now have a few products from the…

I now have a few products from the Daylight Company and I must say I'm really impressed with their build quality. As an artist, it's so important to use good lighting, not just for seeing the correct colours, as I work in black & white mostly, but to reduce eye strain when working long hours in the studio. My latest purchase was actually to address morning sunshine or rather the lack of it in winter so I'm thrilled to have found a great product that helps to keep my circadian rhythm and nervous system in check. Keep up the great work Daylight Company.

29 de setembro de 2026
Avaliado com 4 de um total de 5 estrelas

The lamp arrived within two days of…

The lamp arrived within two days of ordering and was easy to assemble. While it has not had much use so far, it will certainly come into it's own in the darker winter months. Very satisfied with the product.

22 de setembro de 2026
Avaliado com 1 de um total de 5 estrelas

Obsolescence programmée

J'ai acheté la lampe de bureau UnoPro en magasin il y a un an et demi. Je l'allume, je tourne la tête de la lampe, et j'entends un "clac" ! À coup sûr, le fil s'est coupé ou dessoudé. Le magasin me dit de contacter Daylight pour la garantie. AUCUNE RÉPONSE du service client depuis le 30 juillet, c'est une honte. Sans lampe depuis 2 mois et sans réponse du service client, on essaie aujourd'hui de la démonter nous-mêmes... Sans surprise, les deux fils sont coupés net : défaut de conception, donc. Il n'y a aucune longueur de câble et ils sont par ailleurs très rigides, c'est donc logique que cela finisse par casser. La lampe est irréparable parce qu'il est impossible de démonter la tête pour essayer de réparer les fils. C'est une honte. Obsolescence programmée à fuir !!!

30 de julho de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Lamp is great ! Cable is not

I bought the Smart Go portable go lamp at Amazon on June 25/delivered June 27
order # 111-3130194-6358659
It was working great until September, ( of course Amazon out of date return). The problem was the cable that went with it stopped working and when I unplugged it from the electrical outlet from the wall, the end of the cable was hot . So I have not had a lamp since then and it is October first. My electrician husband decided to look at it and checked to see if it might be the cable by putting in a cable he had for his device . And it lit up ! I don't know how to contact them to see if they would give me a new cable since I bought it on Amazon in the United States.
Other than the cable it illuminates all that I need in my bedroom and office room .

1 de outubro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Exceptional Company

The daylight company has truly been fantastic and wondrous to purchase from. I bought their slimline 4 table lamp for my partner who has been doing art for pretty much his whole life and he described this product as "life changing". As autumn and then winter will be coming up in England soon, I wanted a light that could simulate daylight to help him feel energetic and be able to properly see his art after coming home from work and this lamp has done just that. This was an absolutely incredible and perfect purchase, not to mention how fast the delivery was and how well packaged and easy to assemble it was. Absolutely incredible, truly! I look forward to buying more from them in the future and besides, my partner's dad upon seeing the slimline 4 table lamp said he wanted one for himself too, so expect another customer very soon!

16 de setembro de 2026
Avaliado com 1 de um total de 5 estrelas

Very disappointed

Very disappointed. Still haven’t received the item. The item wasn’t dispatched until I chased and 2 weeks later I still have no light.

15 de setembro de 2026
Avaliado com 1 de um total de 5 estrelas

Arnaque rien reçu site frauduleux

Arnaque rien reçu site frauduleux ! Attention !

17 de setembro de 2026
logotipo da Daylight Company

Resposta da Daylight Company

We’re very sorry to hear about your experience and sincerely apologise for the delay with your order. We completely understand how frustrating this must have been, and this is certainly not the level of service we aim to provide. We have emailed you directly with your order details and further information, and we hope to resolve this for you as quickly as possible.

Avaliado com 4 de um total de 5 estrelas

Ordering was straightforward but we…

Ordering was straightforward but we were not kept up to date on delivery until after it arrived. Very pleased with the product.

17 de setembro de 2026
logotipo da Daylight Company

Resposta da Daylight Company

Thank you for your feedback. We sincerely apologise for the lack of delivery updates with your order. Unfortunately, we have been experiencing some technical issues which resulted in tracking information not being provided as expected. We completely understand how frustrating this can be and are very sorry for the inconvenience caused. We’re delighted to hear that you are pleased with your product and hope you enjoy using it.

Avaliado com 5 de um total de 5 estrelas

Generous customer service

When I reported my current wafer no longer worked, customer service replied within an hour with the bad news that they no longer carried the power supply for that model but gave me another place to order from Wow!, that is generous.
I choose to buy the new one for several reasons, and I am delighted with it!
Cathy

16 de setembro de 2026
Avaliado com 5 de um total de 5 estrelas

Perfect light for bedtime reading…

Light arrived promptly and was exactly as advertised. Perfect for bedtime reading with a really bright light that means the eyes aren't strained. It's neat a d streamlined and easy to carry as well.

16 de setembro de 2026
Avaliado com 3 de um total de 5 estrelas

Hard to contact

Hard to contact, had a query about a product before I ordered, tried ringing number on the website but didn’t even ring out - it just immediately kept cutting off. Used the online query and did get a reply. Ordered before midday ‘for speedy shipping’, expecting it to be sent same day. I’d checked out using ‘Shop’ and there were no updates on there, still said order accepted or something. Emailed again 2 days later as needed it the following week (5 days away including the weekend), but have never received a reply! It turned up the next day, so took 3 days but would have been helpful to have received updates. Not used yet as taking it on a stitching retreat, checked it does work and looking forward to using it.

16 de setembro de 2026
logotipo da Daylight Company

Resposta da Daylight Company

We’re very sorry for the difficulty you experienced when trying to reach us and for the lack of updates regarding your delivery. Unfortunately, due to a technical issue, we were unable to provide the tracking information for your order as we normally would. We completely understand how frustrating this must have been and sincerely apologise for the inconvenience caused. We’re pleased to hear your order has now arrived and hope you enjoy using your new lamp on your stitching retreat!

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