Very poor service. Paid additional for 2-3days delivery. And its already 4days and still no sign of delivery. When contacted customer support, the response were blunt. If unable to keep up with the p... Ver mais
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Veja o que dizem as avaliações
Well priced, good choice of options, helpful comparison tools, range of strengths is good too. Quick and easy postage, loved it!
I've NEVER EVER EVER had better contact lenses. Been using them since early 2000's . Never gone back to any other brand. I've got really allergic prone , dry eyes. It feels like absolute bliss while w... Ver mais
A empresa respondeu
I wouldn’t buy from anywhere else. Where other companies charge huge amount for contact lenses, Daysoft have kept prices low, reduced unnecessary packaging and kept the same great service for years no... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
daysoft replaces other contact lens brands for half the price! Buy contact lenses direct from daysoft with the safety of a money-back promise.
Informações de contato
Livingstone Boulevard 5, G72 0BP, Blantyre, Reino Unido
- 01698714895
- CustomerCare@daysoft.com
- daysoft.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 80% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great company
Well priced, good choice of options, helpful comparison tools, range of strengths is good too. Quick and easy postage, loved it!
Great lenses
Ive Just ordered my lenses for the fourth time. Very comfortable, easy to use and customer service is very good. Highly recommend.

Resposta da Daysoft Contact Lenses
Inexpensive lenses delivered to your…
Inexpensive lenses delivered to your door within in a timely manner.

Resposta da Daysoft Contact Lenses
Love these!
These lenses are so nice! I am very happy with the ones I've ordered, it's my second time now :)

Resposta da Daysoft Contact Lenses
Very poor service
Very poor service. Paid additional for 2-3days delivery. And its already 4days and still no sign of delivery. When contacted customer support, the response were blunt. If unable to keep up with the promising delivery timeframe, why would you charge extra for faster delivery? I would've opted for standard service if I had to wait. This is ridiculous. Its not the first time and it happened few times already and continuously last month and this month as well.
I love the lens but I had a issue with…
I love the lens but I had a issue with a box they seem to have something on them sharp that was hurting my eye, hence couldn’t use them but all others been fine

Resposta da Daysoft Contact Lenses
Daysoft lenses are really difficult to…
Daysoft lenses are really difficult to but in ur eye, they fall off your finger numerous times, even harder to get out of their capsule, but unfortunately to they aren't as comfortable as other brands I have tried, I ended up taking them out and putting on my glasses, I have contacted daysoft to organise a return and refund but to date I've had no response.

Resposta da Daysoft Contact Lenses
Fast and efficient
Fast and efficient! Simple to use order process.

Resposta da Daysoft Contact Lenses
Still waiting after ordering on the…
Still waiting after ordering on the 24th August!! Very poor... going on holiday this weekend and need them ASAP!!!

Resposta da Daysoft Contact Lenses
Keen pricing
Keen pricing
Arrived when it said it would
Very good product

Resposta da Daysoft Contact Lenses
I have not received my parcel at all as…
I have not received my parcel at all as yet

Resposta da Daysoft Contact Lenses
Great prices, even better customer service
I always get a brilliant service from Daysoft! Their lenses are cheaper than most, yet just as good. I used to spend £21 for a pack of 30 lenses (x2 as I have different prescriptions) from Specsavers. Now I can spend no more than £27 for 32 of each prescription AND next-day delivery. I'm so glad I found Daysoft!
When their third-party courier failed to deliver because of multiple factors on their end, I was instructed by them to contact Daysoft. I rang up and spoke to Elizabeth, a very efficient and kind rep who monitored the situation with DPD and assured me that she'd sort a replacement next-day delivery for me
This is the second time I have had to reach out to Daysoft's customer support (both regarding their courier, so not even technically their service) and both times I have been met with understanding and immediate resolution.
Thank you to Daysoft and their brilliant support team for keeping me a happy and returning customer!

Resposta da Daysoft Contact Lenses
Great price and delivery very quick
Great price and delivery very quick!
Contact lenses also very comfortable. Highly recommend.

Resposta da Daysoft Contact Lenses
These lenses are great value and great…
These lenses are great value and great to wear.

Resposta da Daysoft Contact Lenses
Please don't get these contact lenses
Please don't get these contact lenses! They don't really work. Before they stick to your lens, they would pop out several times. It take a while before they feel comfortable too. It's really not worth it. You don't get what you pay for, you get less. Never ever again!

Resposta da Daysoft Contact Lenses
Great quick service great price point…
Great quick service great price point and so comfortable to wear would recommend

Resposta da Daysoft Contact Lenses
I love these lenses
I love these lenses. Really appreciate the minimal packaging, the comfort and the price. Postage is prompt and efficient too. I would through my recommend Daysoft lenses!

Resposta da Daysoft Contact Lenses
As a customer of MANY years ….
As a customer of MANY years with Daysoft, I thought that it was time to go on record as to just how good they are.
I receive email notification of a pending delivery, the lenses are delivered in strong packaging and the cost is excellent.
Overall, I really cannot speak highly enough of Daysoft.
Steve

Resposta da Daysoft Contact Lenses
Hoping someone can reply to me
Hoping someone can reply to me, I ahve used Daysoft lenses for many years and LOVED them, I feel like the quality has changed the past few months, they dry up quicker and are not as comfortable, I have always worn these for work then my 6 monthly coloured ones if I go out the coloured other company feel fine but these when used are quite uncomfortable or the right lense just stays blury for a while, any advise have they changed? is there anything different i should be doing?

Resposta da Daysoft Contact Lenses
I have been a loyal customer of this…
I have been a loyal customer of this company for over six years, and until recently I had always received excellent service. My contact lenses always arrived on time, which is why I’ve continued ordering from them for so long.
However, around two months ago, my order didn’t arrive until eight days after it was dispatched. To their credit, the company sent me a replacement order with next-day delivery at no extra cost, and when the original order eventually arrived, they allowed me to keep it. I appreciated how they handled the situation.
Unfortunately, the exact same thing has happened again. This time, when I contacted customer services, I was told they could send a replacement, but I would have to wait another three days for it to arrive. I explained that I rely on my contact lenses every day and asked if they could please send the replacement by next-day delivery instead. I even offered to pay the extra cost myself, but they refused. Instead, I was simply offered a refund.
After being a loyal customer for more than six years, I find this incredibly disappointing. It’s not just about the delayed delivery—it’s about how little flexibility or appreciation was shown towards a long-standing customer. I expected much better customer service based on my previous experiences.
Sadly, this experience has changed my opinion of the company, and I will be taking my business elsewhere in the future.

Resposta da Daysoft Contact Lenses
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