Micah is very kind and helpful. I have not yet received a sample of our house globe lights for our wall posts. But given all the reviews I imagine it will be great. I will update my post once our c... Ver mais
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Veja o que dizem as avaliações
Currently trying to exchange my warm lights to white lights that i bought by accident while at checkout. Total nightmare . If the company can honor their 30 day exchange policy that would be great .... Ver mais
Customer service means so much, and the service I received from Dazuma’s representative, Mahica was extraordinary. My purchase was delayed after paying for express shipping and the service I received... Ver mais
Great Customer Service! I ordered a new lantern for our mailbox post and didn’t initially add the discount code. I called customer service and they promptly gave me a partial refund reflecting that... Ver mais
Detalhes da empresa
Escrito pela empresa
Online store for Lighting
Informações de contato
44 rue beaurepaire, 49100, Angers, França
- 978-678-4855
- hello@dazuma.us
- dazuma.us
Respondeu a 77% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent customer service and…
Excellent customer service and beautiful light designs products
Excellent customer service.
Excellent customer service.. very attentive. highly recommend.
very well made product
very well made product, solid construction and quality parts!
Really looking forward to the new light…
Really looking forward to the new light for my new garage. Was hoping to receive sooner than 15 /22 days. Want to install outside before it gets to cold😊
Great products at great prices
Easy site to navigate. Really unique and artful products. Reasonable prices. Easy to complete checkout.
Our wall lights came exactly has…
Our wall lights came exactly has promised. We had some confusion on use of a dimmer switch, with no instructions we did not know a dimmer would not work. The company was quick to respond and the problem was solved. Follow up to make sure we were satisfied was excellent.
Ordered 2 beautiful post lights but one…
Ordered 2 beautiful post lights but one arrived broken. These guys were very responsive to resolve my problem and replace the broke light! Very professional and although one was damaged in transit, really great quality purchase
Using the website was easy and fast.
Using the website was easy and fast. The products I looked at were unique and cool. It was a great website to not only peruse but also purchase from.
Thank you for the experience
Thank you for the experience. Though my product had to be returned, I was please with the outcome and the customer service.
So far the support has been impressive
So far the support has been impressive. I hope the product is worth its high price tag and meets the quality and durability expectations. Looking forward to getting my lights in coming weeks.
The lamps look great and I hope they…
The lamps look great and I hope they are like that
Excellent customer service
I had an issue with a lamp I bought a few years ago. I contacted the customer service to get some help. They looks for a solution for me, followed up regularly. I was impressed by the quality of customer service I got. I recommend!
The product itself was great
The product itself was great, but I didn’t like how long it took to get there
Customer service got back to me with…
Customer service got back to me with measurements after a few days. Was super helpful in additional questions we had about the lights as well. Can’t wait to get our order as we have very high hopes for these lights!
Relatively easy to order.
Relatively easy to order.
Only problem I had was that my credit card was declined initially; and I had to call my credit card company. We figured it out. They were concerned because your company is located outside the US, which I knew - hoping that will not be a problem or cause a terrible delay.
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