DB FREELANCE LTD Avaliações 

157
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Josh’s communication prior to delivery, during and after was excellent! He was extremely helpful and went above and beyond to place my delivery where was most helpful. Thank you very much Josh, if onl... Ver mais

Avaliado com 5 de um total de 5 estrelas

Excellent service. Very helpful, cheerful and obliging driver who took large items to the rear of the house on request. It's worth refreshing the browser window for changed delivery times. They are re... Ver mais

Avaliado com 5 de um total de 5 estrelas

Great company, made my move far less stressful, all of the staff were very friendly professional and respectful of my property. I would highly recommend DB Freelance for anyone that is moving home.... Ver mais

Avaliado com 5 de um total de 5 estrelas

Recived delivery of my shed this morning. Fantastic guys who deliverd. I went out the front when I saw them pull up and asked if the could deliver around the back as we live in a terrace house. Agreed... Ver mais

Detalhes da empresa

  1. Serviço de logística
  2. Serviço de Entrega
  3. Serviço de transporte e armazenamento de móveis
  4. Empresa de empacotamento
  5. Depósito

Escrito pela empresa

AWARD WINNING DELIVERY COMPANY Light Haulage | Storage |Home Delivery Experts | House & Commercial Removals/Clearance


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

157 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as avaliações

(157)

50 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Fab delivery service from beginning to end

Ordered shed which arrived within 2 days! The delivery service from beginning to end was excellent. Easy to track with up to date information as well as the driver ringing you with updates. The driver Liam was friendly, respectful and helpful. Can't recommend enough. I had never heard of this company before, but hope more companies use them. They could teach other delivery companies quite a lot. Well done and thank you for a very pleasant and smooth delivery. Jean

10 de agosto de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The Great Shed Recovery

The first shed arrived but the 3 panels had been damaged so they took it back. I reordered and two days later another shed arrived. The driver/ delivery guy Adrian I think was his name was great, Very helpful and knowledgeable ,as he had experience as a carpenter. So what I thought would be a problem was sorted out quickly and efficiently. Thank you.

24 de julho de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Very poor

Unable to deliver “kerb side only” after a request and acknowledge to leave in a safe place.
Alternative days for delivery offered (two full days and one half day). “ too restrictive “

11 de maio de 2022
Avaliação não solicitada
logotipo da DB FREELANCE LTD

Resposta da DB FREELANCE LTD

Hi Pete, it was explained to you this item would be curb side delivery only as it is palletised. We did send you an email with this information on and it also said the driver will assess the property upon his arrival. We offered you several other days for delivery and you could only provide us 2 days you were available. We also called you as we had cancellation and another date available the day after you refused delivery when your wife was home present with the driver, but this was not convenient for you. This delivery failed on Wednesday 4th May and we were already booked up the rest of that week. We were looking to re deliver the end of this week but we have since been informed this order was cancelled On Wednesday 11th May. Sorry this does not meet your expectations.

Avaliado com 5 de um total de 5 estrelas

Garden arbour delivery

We received a delivery of a garden arbour kit yesterday, and the driver could not have been more helpful. He made sure the kit was complete and stacked safely in a convenient place. I would be very happy to use DB Freelance again.

14 de julho de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Extra effort appreciated

I received my (really heavy) package as expected. The driver was excellent, it was heavier than I thought and somehow we managed to get it parked where I wanted it. We really appreciated the extra effort.

13 de julho de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

5 star delivery company

Delivered a 19’x10’ summerhouse. We offered to help but driver wouldn’t hear of it. He checked nothing was missing from the order and was extremely pleasant. Wish other companies could be as professional. We’ve had timber deliveries dumped on our driveway and parcels left on our doorstep, without the drivers advising they are there. Your delivery was a breath of fresh air. Driver an absolute Prince 👍

16 de junho de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Delivery of garden shed

I had a garden shed delivered. I was kept fully informed of the delivery date and time. The shed panels were delivered without damage. The driver was friendly and helped move the panels into my garage for storage.
Overall a good experience.

14 de junho de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Prompt

Prompt, professional delivery service and was no problem to have the wood stacked in the back garden ready for building.

14 de junho de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Corner arbour delivery

Excellent service from start to finish. Kept up to date throughout the process with date/time of delivery. Delivery driver was friendly informative. Highly recommended.

14 de junho de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Playhouse for grandchildren

Although their was a bit of a delay with the cottage being delivered
It was delivered within the allocated day and time frame with a call from the driver approximately 15 minutes before delivery, the driver was very professional and delivered to the area as requested, the product was well packed and all items were intact and present
It was worth the wait and paying that little bit more than for other playhouses
My grandchildren love it so much they never want to come out and would even sleep in it if allowed

14 de junho de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service.

Can I just take a moment to commend Vili, your excellent and exceedingly polite delivery driver. Nothing was too much trouble for him and he has to be, hands down, the best delivery driver I have ever dealt with (and I’ve dealt with a lot through recent building work).

Even when the heavens opened he didn’t pause or stop smiling!

Give that man a raise!

14 de junho de 2021
Avaliação não solicitada

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