I have just topped up my second loan with this company, and I cannot fault them. From start to finish everything is clear, communication is quick and helpful (extra credit to a lady named Lorna, alway... Ver mais
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Veja o que dizem as avaliações
I applied for a loan in the morning with Derbyshire Community Bank as I needed medical assistance and could not get any support from family or friends. By the afternoon with tears in my eyes of th... Ver mais
A empresa respondeu
The people make the company in this case! The communication is prompt from the first point of calling them to the end of the process. They are efficient, professional and understanding, but also respo... Ver mais
I rarely go to the extent of having to leave a review but my experience with Derbyshire community bank has been shocking and want to warn other customers before using them. They have no will or de... Ver mais
Detalhes da empresa
Escrito pela empresa
Savings and loans for anyone living or working in Derbyshire and Derby City. Erewash Credit Union Ltd t/as Derbyshire Community Bank is a community focussed financial co-operative providing regular savings and affordable loans. FSCS protected
Informações de contato
Cubo, Victoria Street, DE1 1EQ, Derby, Reino Unido
- 01332348144
- info@dcbank.org.uk
- dcbank.org.uk
3,9
Muito Bom
97 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
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Lovely helpfull
7 de dezembro de 2023
Avaliação não solicitada
Resposta da Derbyshire Community Bank
Thank you so much for the five star review! We really appreciate it.
Always great service
I have been using this service for over 10 years now and the customer service and help provided couldn’t be any better. Always my go to place for loans and savings. Easy to fill the it the application and is Quick with the application process.
7 de dezembro de 2023
Avaliação não solicitada
Resposta da Derbyshire Community Bank
Hi Katie,
We're so happy to hear this, we really appreciate you kind words!
DCB Team
I have really bad credit so in times of…
I have really bad credit so in times of need I have struggled to get a loan anywhere.
This has been absolutely amazing for me and so quick with processing and responding to any queries!
6 de dezembro de 2023
Avaliação não solicitada
Resposta da Derbyshire Community Bank
Hi Niamh,
We're so happy to hear this, we really appreciate you kind words & we are over the moon that we have helped you through hard times :)
DCB Team
Very quick response have been with…
Very quick response have been with them for 10 years and never had a problem with them
27 de novembro de 2023
Avaliação não solicitada
Resposta da Derbyshire Community Bank
Thank you so much for the five star review! We really appreciate it.
A very happy customer
I've been with dcb for quite a few years now the online forms are really easy to use and you get a fast response,the staff are really helpful as well,without dcb me and my children couldn't have Christmas so thank you so much dcb keep up the brilliant work
17 de novembro de 2023
Avaliação não solicitada
Resposta da Derbyshire Community Bank
Thank you so much for the five star review! We really appreciate it.
Great company
Great company, easy to apply, great communication
17 de novembro de 2023
Avaliação não solicitada
Resposta da Derbyshire Community Bank
Thank you so much for the five star review! We really appreciate it.
Easy application process very fast response
Easy application lovely process the whole way through , fast responses , was so convenient and easy for me
17 de novembro de 2023
Avaliação não solicitada
Resposta da Derbyshire Community Bank
Thank you so much for the five star review! We really appreciate it.
Happy customer
I have used DCB several times, couldn’t be an easier process
16 de novembro de 2023
Avaliação não solicitada
Resposta da Derbyshire Community Bank
Thank you so much for the five star review! We really appreciate it.
Resposta da Derbyshire Community Bank
Thank you so much for the positive review! We really appreciate it.
Very quick to get back to you
Very quick to get back to you. Would recommend that you give it a go
10 de novembro de 2023
Avaliação não solicitada
Resposta da Derbyshire Community Bank
Thank you so much for the five star review! We really appreciate it.
Easy application process
Easy application process, fairly bad credit history and they gave me a chance, good rates too
3 de novembro de 2023
Avaliação não solicitada
Resposta da Derbyshire Community Bank
Thank you so much for the five star review! We hope that we are able to help improve credit scores.
They are helpful and friendly
They are helpful and friendly
26 de outubro de 2023
Avaliação não solicitada
Resposta da Derbyshire Community Bank
Thank you so much for the five star review! We really appreciate it.
Excellent service
I have been a member for a few years now and I can honestly say that it's brilliant being a member they are very quick efficient and helpful and friendly, I've never looked back.
26 de outubro de 2023
Avaliação não solicitada
Resposta da Derbyshire Community Bank
Hi Sarah, we are so happy to hear these comments, we'll keep up the good work! :)
Been with dcb over 2 years now the…
Been with dcb over 2 years now the staff are all amazing and very helpful, the online forms are easy to complete and get a reply in 1 to 2 days I would most definitely recommend
20 de outubro de 2023
Avaliação não solicitada
Resposta da Derbyshire Community Bank
We're glad you have had a great experience over the two years you have spent with us, thank you for taking the time to review us
DCB Team
Brilliant I’ve been with this bank for…
Brilliant I’ve been with this bank for years when my son was a baby his 20 years now. Thank you so much
10 de outubro de 2023
Avaliação não solicitada
Resposta da Derbyshire Community Bank
We're glad you have had a great experience over the years you have spent with us, thank you for taking the time to review us
DCB Team
Brilliant
Always helpful and easy to do on line,never had any trouble and works never go anywhere else,and I also know if I needed help they are only on the other end of the phone
4 de outubro de 2023
Avaliação não solicitada
Complete customer focus and satisfaction
4 de outubro de 2023
Avaliação não solicitada
This company is 100% relieved and…
This company is 100% relieved and helpful
25 de setembro de 2023
Avaliação não solicitada
So happy with the service I've received…
So happy with the service I've received today getting the loan will really support and help me for the better thanks so much I'm one happy customer. Will definitely be a loyal client!
13 de setembro de 2023
Avaliação não solicitada
Very efficient
Very efficient. Would recommend to anyone.
6 de setembro de 2023
Avaliação não solicitada
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