They came to a solution with a problem of delayed order of over a week. Out of goodwill refunded my order and still shipping the goods. More communication would have helped but as a small business i... Ver mais
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Veja o que dizem as avaliações
I’m hoping to write a review because I’m struggling to get in touch and communicate with them. I bought a product on the 22nd April I waited about a week so now it’s round the 28th and they told me th... Ver mais
For years i’ve been searching for a packaging company just like this but no site has met my standards in quality or accessibility. There are many options to choose from and the site keeps you well... Ver mais
A empresa respondeu
I don’t usually write reviews, but decided to here. This package arrived in less than a week to Australia on the other side of the world, I have waited longer for similar packaging from inborder selle... Ver mais
Detalhes da empresa
Escrito pela empresa
With years of graphic design experience we’ve been bringing brands to life with our illustrations and custom packaging. We offer fast turnarounds on most products and pride ourselves on the customer support we offer. We have a lot of experience working with some of the biggest CBD Companies worldwide however we cater to all business both big & small across all industries.
Informações de contato
Reino Unido
- dcpackaging.co.uk
3,6
Bom
200 avaliações
Respondeu a 63% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Perfect
Perfect , always spot on , great products , fast delivery ordered many times . Only once I had one item missing and then got it out to me in 24 hours with an apology. 10/10 from me
5 de fevereiro de 2024
Fantastic service
Fantastic service and come on time will definitely be ordering again ☺️
9 de fevereiro de 2024
Avaliação não solicitada
Created my design faster than expected
Created my design faster than expected, completed my art work perfectly.
8 de fevereiro de 2024
timely delivery from well mannered…
timely delivery from well mannered delivery man
10 de janeiro de 2024
Great product
Great product, great service both from customer service and the shipping. 12/10 👍
5 de janeiro de 2024
Brilliant as always high quality fast…
Brilliant as always high quality fast delivery excellent communication
4 de janeiro de 2024
Resposta da dcpackaging.co.uk
Thank you so much for your kind review and repeat orders it’s very much appreciated :)
Great product and great service
Great product and great service, ordered on a Tuesday night and Received on a Thursday morning. Thanks DC
10 de janeiro de 2024
Resposta da dcpackaging.co.uk
Thank you so much for your kind feedback :) I’m happy we were able to provide a speedy service for you :)
Happy with my order thanks
3 de janeiro de 2024
Resposta da dcpackaging.co.uk
Thank you for your order & taking the time to leave us such a kind review it’s really appreciated :)
Really good quality
10 de janeiro de 2024
Resposta da dcpackaging.co.uk
Thank you for your order & time to leave us a review :) I’m happy to hear you are happy with the quality of your order
Great service
8 de janeiro de 2024
Resposta da dcpackaging.co.uk
Thank you for your kind feedback on our service :)
my package didn’t come
5 de janeiro de 2024
Resposta da dcpackaging.co.uk
Hi Alexander,
Apologies I’ve just checked and can see your order is due to be delivered on Monday, it is currently at your local depot. I have checked and can see you ordered whilst we were closed for Christmas so I do really apologise for the delay we only reopened 03/01/24 as advised on our website. I will reach out to you via email thank you for your feedback
Hi Alex,
Just updating to ensure you received your parcel ok? We’ve tried to reach out via email as it shows your parcel has been delivered. If this isn’t the case please get in touch so we can rectify this for you :)
Brilliant Site
For years i’ve been searching for a packaging company just like this but no site has met my standards in quality or accessibility. There are many options to choose from and the site keeps you well informed about all the services they provide.
I would have given 4 stars for the lack of communication from their instagram page and the emailing service but no packaging site comes close to this one so 5 it is.
Keep up the good work :)
4 de janeiro de 2024
Resposta da dcpackaging.co.uk
Hi Nathan, thank you so much for your order and your kind review, we’re really happy to hear your are pleased with the service & quality of the items. Thank you also for your feedback on our communication as we are always looking for ways to improve the service we offer. We are aware our Instagram response time is far from ideal and we are hoping to have someone managing the page full time this year and it’s thanks to feedback like this. We hope to work with you again soon :)
Easy to deal with easy online ordering…
Easy to deal with easy online ordering nice people's all round
15 de dezembro de 2023
Avaliação não solicitada
Resposta da dcpackaging.co.uk
Thank you for your kind feedback :)
Mylar bags bestellt
Wow bin begeistert!Schnell und kompetent erledigt!Vielen Dank!
7 de dezembro de 2023
Resposta da dcpackaging.co.uk
Vielen Dank für Ihre freundliche Bewertung :) Wir freuen uns, dass Ihre Bestellung schnell bei Ihnen angekommen ist.
Resposta da dcpackaging.co.uk
Thank you for trusting us with your design idea & the kind review. I’ve passed your feedback to our design team, thank you so much for taking the time to leave us a review :)
Just received my order of custom…
Just received my order of custom stickers and they're fantastic! The colors are so bright and they stick perfectly. They've really made my homemade products look more professional.
3 de dezembro de 2023
Resposta da dcpackaging.co.uk
Thank you for your kind review :) I’m happy to hear you are pleased with your order, thank you for using our services
Great company
Great company, they work quickly and the quality is top-notch! They think along and come up with solutions. A solid 5 stars!
22 de novembro de 2023
Avaliação não solicitada
I dont can take my Produkt
6 de novembro de 2023
Resposta da dcpackaging.co.uk
As already discussed via email, as this is an international order customs are owed on this shipment. The courier can deliver your parcel as soon as you arrange payment with them. We have also offered to help with customs at your request but didn’t receive a response.
My order has not arrived,
7 de novembro de 2023
Resposta da dcpackaging.co.uk
We’re reaching out here as we are not receiving a response to our emails. Your courier has been in contact to advise you have refused the customs charges on this shipment. It seems this 1* review is in fact related to the customs charges on your shipment which are beyond our control & you were made aware of on the website when ordering. If you could respond to your emails we will be happy to help with any customs queries you may have & would appreciate if you can reconsider your 1* review, it seems the review is based on customs charges rather than our service.
Great service can't fault this company
7 de novembro de 2023
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