zum 2 ten x muss ich wieder 5 sterne an den Support geben , nach erfolgloser fehlersuche meinerseits beksm ich direkt am 2 ten tag zusage für ein ersatzteil , bombe und 5 verdiente sterne
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Veja o que dizem as avaliações
Nach einem halben Jahr intensiven Betriebs gab es den ersten Defekt an meinem ACE Pro: Die Filamenterkennung hat in einem Slot nicht mehr funktioniert, weil ein winzig kleines Teil seinen Dienst... Ver mais
Ichhatte ein Problem mit meinem Anycubic Kobra S1 Combo ACE. Mir ist der PTFE Schlauchanschluss am Filament Hub gebrochen. Ich hatte direkt eine Mail zum Anycubic Support Team aufgenommen. Keine... Ver mais
I am very satisfied with the customer service; I received a very quick response and prompt assistance—thanks for that, Nelson! 🙏 They were also very accommodating (fortunately), even though the 6-m... Ver mais
Detalhes da empresa
Escrito pela empresa
Anycubic Filament und Resin 3D-Drucker, kostenloser Versand an deutsche Adressen. 3D Drucker ✓ Vyper ✓ Mega S✓ Mega Pro✓ Mega X✓ Chiron✓ 4Max Pro 2.0✓ Photon Mono X✓ Photon Mono✓ Wash and Cure 2.0✓ Wash and Cure Plus✓ Resin✓ Filament✓ PLA✓ Ersatzteile✓ - Jetzt auf de.anycubic.com im Onlineshop bestellen!
Informações de contato
Room 803, Chevalier House, 45-54 Chatham Road South, Tsim SHA TSUI, Kowloon, 518000, HONGKONG, Hong Kong
- +86 0755 89586551
- official@anycubic.com
- de.anycubic.com
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Super schneller Support
Super schneller Support. Die sind immer damit bemüht, dass kein Drucker stillstehen muss 👌🏼 einfach super
Very quick problem solving by Anycubiv support
The fan on the power supply on my K3C was defective. Anycubic support responded quickly.
The replacement part was shipped very quickly, including installation instructions.
I am very satisfied
Very fast reply to my Problem
Sehr schnelle und gute Hilfe vom Support
Mein Problem wurde schnell durch den Support erkannt und mit einem Ersatzteil aus der Welt geschafft.
Nochmal vielen dank dafür.
No QC, bad china crapp. good but slow support. Technical Challenging
I saw the Kobra S1 Combo for under 400€ and decided to throw myself into the maker world.
The first printer had no connections (BT/WiFi) and refused to accept any print orders.
He went right back. The second one was never (Firmware) but had a faulty circuit board.
The support was very helpful, they sent me a new part and another experience begun. It's a pain in the ass to swap out the board, and b.w. not makeable with your Allen key. That's why the instruction video is cut at 0:45 (you need a longer or a ball head key).
Finally: It took you to devices and two weeks of work, me 2 swearing hours and 2 weeks waiting, to get a working printer. Regarding the price, everything is OK. The support alone would have a 5-star rating, The printer alone would have 3, regarding the price, maybe 4 stars.
Edit 23.10.2025
After several stops and repairs, I took one star for the price, knowing a lot of China-bunch, I don't think it's the same quality as others, worth the price but not more.
Edit 05.11.2025:
After over 4 weeks the printer worked for a few minutes before the Extruder failed.
Again 5 days of waiting, again repairing a new device. It's a shame. 1 star is all you get, maybe it is too much.
Great machine and support
I have a used Mono and I bought an Anycubic M7. I had some initial dial in trouble and later I discovered a faulty/stuck screw in the vat. Both time I got fast and satisfactory support. Very positive experience.
The printer itself is printing like a dream.
Anfang des Jahres habe ich mir eine…
Anfang des Jahres habe ich mir eine Kobra S1 angeschafft, musste den Support bis jetzt zweimal in Anspruch nehmen und war jedes mal überrascht, wie schnell auf meine Anfrage reagiert wurde. Bisher nur gute Erfahrungen mit Anycubic Support gemacht.
Schnelle und Kompetente Hilfe erhalten.
Der Service ist genauso gut wie vor ein paar Jahren. Vielen Dank an, Mark@support
Very responsive and professional…
Very responsive and professional customer service. The screen issue was handled quickly, and the replacement was approved under warranty without any trouble. Thank you for your efficiency and reliability!
Guter Support
Guter Support, bearbeitet Probleme schnell und unkompliziert.
Simple and helpful
The support was very kind and understanding, offered me a simple solution and answered my questions quickly.
Thanks to Mark I can continue to print without any further issues! ^^
Broken hotend and this destroyed the hotend holder.
I have a big issues, i placed a new hotend original second Version of the hotend of a anycubic Kobra s1 combo.
The hot was calibrated, 10 Print hours later.. the hotend broks in two Things, destroyed the Print head und Print headhouse.
I Talk too the customer Support. I become a very fix answer to fix the Problem with new stuff.
King regrads 🙂
Top Service
Bought a Mono M7 Pro in january via Amazon. In september the touchscreen stopped working with only a few horizontal lines showing. I contacted the anycubic's technical support and provided them with the order number. Within 10 days or so I received a new touchschreen, cable and protective cover from china. All free of charge, only had to replaced it myself. Anycubic has an online tutorial on process.
I call that great costumer service
Man hat sich schnell meinem Problem…
Man hat sich schnell meinem Problem angenommen und sehr freundlich und hilfsbereit mir zu Seite gestanden. Der Support gibt sich wirklich jede Mühe uns alls Kunden zu helfen. Daumen hoch!!
I had an I3 Mega a few years ago...
I had an I3 Mega a few years ago, the service was good back then so it was one of the reasons to get an S1 combo. Not a perfect product, so i had to use the service two times already. Both times there was a prompt answer and i got the neccessary parts shipped to me. I think this is a good way of costumer service since there is a lot of documentation on installing the parts and you don't have to send in the whole printer. So in summary: Service is as good as it was a few years ago. Thank you Mark@support
fast support
Top support
Top support! Uncomplicated help, fast and friendly!
The support you get from Anycubic is…
The support you get from Anycubic is simply fantastic! You get an immediate response, and you get help quickly and in detail. Simply fantastic!
Super und schneller Support
Anycubic in meiner Meinung hat super Produkte und einen super Support der meistens innerhalb ein paar Stunden antwortet und auch hilfreiche Fragen stellt und einen nützlichen hilft.
Sofort geholfen und ersatzteile…
Sofort geholfen und ersatzteile zugesendet
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