Debt Free Advice Avaliações 

2.101
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I was in debt and went to CA Brent I was very happy with the services I received to help me improve my health and my life.If I did not receive the help I did from Melissa, I do not know what I would h... Ver mais

Avaliado com 5 de um total de 5 estrelas

Very helpfull Staff, helped me out fully, dealing with me very politely, Adviser Name : Kalpamayee Das Parija, Nucleus Legal Advice Centre, DFA, The Lido, 63 Mattock Lane, London, W13 9LA. My name i... Ver mais

Avaliado com 5 de um total de 5 estrelas

I had an excellent experience with an advisor at Citizens Advice Lewisham recently. My caseworker, Vesna Cvetek (MIMA Cert, Debt Free Advice Project), was incredibly helpful and went above and beyond... Ver mais

Avaliado com 5 de um total de 5 estrelas

I was apprehensive 1st but I'm glad I got help from here. Kalpamayee was considerate regarding my problems, I didn't feel like I was being rushed just to finish appt quickly. She made calls on my beha... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de redução de dívidas

Escrito pela empresa

Debt Free Advice is a coalition of charities led by Toynbee Hall that provides free, expert advice to everyone with problem debt. We're here to help you with any money worries you may have. We'll work to prioritise your bills and debts, write letters on your behalf, and advocate for you.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(2.101)

12 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Very good very kind and helpful both…

Very good very kind and helpful both kenny and my advisor Kalpamayee

2 de julho de 2024
Avaliação não solicitada
logotipo da Debt Free Advice

Resposta da Debt Free Advice

Thank you so much for your positive 5 Star rating on your recent visit to Nucleus - we're happy Kalpamayee was helpful!

Avaliado com 5 de um total de 5 estrelas

My experience with Shabana was really outstanding.

My experience with Shabana was really great.She’s very understanding and patient .She was able to support me and explained well in areas I didn’t understand.Also provided useful information that I didn’t have.Thankyou so much

28 de junho de 2024
Avaliação não solicitada
logotipo da Debt Free Advice

Resposta da Debt Free Advice

Thank you for leaving us an excellent review. We're thrilled you loved your experience and we'll be sure to pass along your kind words to Shabana. We put customer satisfaction as our priority and your review reaffirms the hard work we contribute daily.

Avaliado com 5 de um total de 5 estrelas

Really good advice session

Really good advice session - looking at my debts- not as bad as I thought. Was scared to face my debts - but with hope, I know I’ll be able to knock them off realistically in a year a half to 2 years. Thank you so much for your support.

28 de junho de 2024
Avaliação não solicitada
logotipo da Debt Free Advice

Resposta da Debt Free Advice

On behalf of us all at Citizens Advice Brent – we would like to thank you for sharing this great review. We are thrilled that you had a great experience

Avaliado com 5 de um total de 5 estrelas

I have just recived a call from mrs kechi chuma

I have just recived a call from mrs kechi chuma about a debt that i have not stooped worrying about for over a month no sleep not eating well and this charming kind lady has just lifted all the weight off my shoulders she has no idea what she has done for me amazing help ,support and guidence
Thankyou so much mrs kechi chuma

27 de junho de 2024
Avaliação não solicitada
logotipo da Debt Free Advice

Resposta da Debt Free Advice

Thank you for the wonderful review and for taking the time to share your feedback with Citizen Advice Lewisham.  We are ecstatic that your expectations were met - and we were able to assist you. We're happy Kechi was helpful!

Avaliado com 5 de um total de 5 estrelas

Vesna Cvetek

The supporter was very calm, listened attentively, and was very polite. She also acts very professionally and informs me of things I am entitled to for me to live a happy and meaningful life.

25 de junho de 2024
Avaliação não solicitada
logotipo da Debt Free Advice

Resposta da Debt Free Advice

Thanks for the awesome review, Brenda! We work hard to meet expectations like yours, and we’re happy to hear you had a good experience and Vesna was helpful.

Avaliado com 5 de um total de 5 estrelas

The advisor was reassuring and told me…

The advisor was reassuring and told me my issue is manageable and i can get help.

25 de junho de 2024
Avaliação não solicitada
logotipo da Debt Free Advice

Resposta da Debt Free Advice

Thanks for the awesome review, Nobert! We work hard to meet expectations like yours, and we’re happy to hear you had a good experience.

Avaliado com 5 de um total de 5 estrelas

Kalpamayee

Kalpamayee - she was patient with the english barrier and helped a lot thank you.

25 de junho de 2024
Avaliação não solicitada
logotipo da Debt Free Advice

Resposta da Debt Free Advice

Thank you for your five-star review and for taking the time to share your experience with us. We are delighted that you had a positive experience and that Kalpamayee was able to help.

Avaliado com 5 de um total de 5 estrelas

Great customer service by kalpamayee

My advicer is very good.she make me feel welcome to her office and she's very helpful lady her customer service is very good.

18 de junho de 2024
Avaliação não solicitada
logotipo da Debt Free Advice

Resposta da Debt Free Advice

Thank you for the wonderful review and for taking the time to share your feedback with Kalpamayee.  We are ecstatic that your expectations were met - and we were able to assist you!

Avaliado com 5 de um total de 5 estrelas

I had a very good experience

I had a very good experience, I spoke with Ade and she is very nice and polite. She made me feel at ease and explained the procedure with me. She also took down some details and assisted me with getting an advisor. I felt less anxious and more comfortable reviewing the help I need.

20 de junho de 2024
Avaliação não solicitada
logotipo da Debt Free Advice

Resposta da Debt Free Advice

Thank you for leaving us an excellent review. We're thrilled you loved your experience and we'll be sure to pass along your kind words to Ade. We put customer satisfaction as our priority and your review reaffirms the hard work we contribute daily.

Avaliado com 5 de um total de 5 estrelas

Very imformative advice given.

Very imformative advice given.
Helpful friendly team of people

18 de junho de 2024
Avaliação não solicitada
logotipo da Debt Free Advice

Resposta da Debt Free Advice

On behalf of us all at South West London Law Centre – we would like to thank you for sharing this great review. We are thrilled that you had a great experience

Avaliado com 5 de um total de 5 estrelas

Our services was very good

Our services was very good. Patricia was very helpful.

18 de junho de 2024
Avaliação não solicitada
logotipo da Debt Free Advice

Resposta da Debt Free Advice

Thank you so much for your positive rating for your recent visit to Nucleus. We're happy Patricia was helpful!

Avaliado com 5 de um total de 5 estrelas

I feel greatly helped

I feel greatly helped shola .Relieved

18 de junho de 2024
Avaliação não solicitada
logotipo da Debt Free Advice

Resposta da Debt Free Advice

On behalf of us all at Necleus – we would like to thank you for sharing this great review. We're happy Shola was helpful!

Avaliado com 5 de um total de 5 estrelas

Kalpamayee was very professional

Kalpamayee was very professional, kind & helpful. She did eveything i askwd pf her

17 de junho de 2024
Avaliação não solicitada
logotipo da Debt Free Advice

Resposta da Debt Free Advice

Thank you for the wonderful review and for taking the time to share your feedback with Kalpamayee.  We are ecstatic that your expectations were met - and we were able to assist you!

Avaliado com 5 de um total de 5 estrelas

Simply the best.

Great attitude. Thank you very much, Oliver, for helping me solve my sudden problem.

17 de junho de 2024
Avaliação não solicitada
logotipo da Debt Free Advice

Resposta da Debt Free Advice

On behalf of us all at Citizens Advice Waltham Forest – we would like to thank you for sharing this great review. We are thrilled that you had a great experience

Avaliado com 5 de um total de 5 estrelas

Oliver at citizen advice

I contacted Cab in March and my appointment was end of May, for help in understanding bills, an going on the voters list & I needed a fridge as my last one stopped working last year, I had an appointment with Oliver, it was really nice to work with Oliver he pays attention to details, I was trying to get on the private voters list for months, asking many other organisations for help with no luck, but Oliver read the small print and found me an email to contact which I did, and have been helped now to be on it.
Also I told him about my problems with not being able to afford a fridge, he applied to a charity’s for me and I was awarded help to buy a new fridge. I can’t thank you enough, I am so grateful for your help, we need more people like you in this world.
An to think that morning of our appointment I felt like cancelling due to my health issues.

29 de maio de 2024
Avaliação não solicitada
logotipo da Debt Free Advice

Resposta da Debt Free Advice

Thank you for your five star review and for taking the time to share your experience with us. We are delighted that you had a positive experience and that we were able to help. We're happy Oliver was helpful!

Avaliado com 5 de um total de 5 estrelas

It was suggested that I give the Debt Free Advice Charity a call…

It was suggested that I give the Debt Free Advice charity a call about my elderly mother's situation. The advisor Adé was super helpful and patient. She put my mother and me at ease, she listened attentively and explained the process. She took down details of the issue and found the most appropriate appointment option for my mother to meet with an advisor. She also gave advice on how to prepare for the appointment. She was super helpful and left me feeling hopeful about my mother's situation. Thank you Adé

14 de junho de 2024
Avaliação não solicitada
logotipo da Debt Free Advice

Resposta da Debt Free Advice

Thank you for leaving us an excellent review. We're thrilled you loved your experience and we'll be sure to pass along your kind words to Ade. We put customer satisfaction as our priority and your review reaffirms the hard work we contribute daily.

Avaliado com 5 de um total de 5 estrelas

I want to thank Dorina for giving me…

I want to thank Dorina for giving me the best experience she was really helpful and made my experience less stressful for me.

12 de junho de 2024
Avaliação não solicitada
logotipo da Debt Free Advice

Resposta da Debt Free Advice

Thank you for leaving us an excellent review. We're thrilled you loved your experience and we'll be sure to pass along your kind words to Dorina. We put customer satisfaction as our priority and your review reaffirms the hard work we contribute daily.

Avaliado com 5 de um total de 5 estrelas

Hello

Hello,
I wanted to share this message and thank you to Ms. Kalpamayee, who spoke to the council again today for my financial problems and because I do not have PIP benefits and I always have no money left for food at the end of the month and because of this Ms.Kalpamayee for the food bank I am very grateful for his kindness and understanding

11 de junho de 2024
Avaliação não solicitada
logotipo da Debt Free Advice

Resposta da Debt Free Advice

Thank you for the wonderful review and for taking the time to share your feedback with Kalpamayee.  We are ecstatic that your expectations were met - and we were able to assist you!

Avaliado com 5 de um total de 5 estrelas

Kalpamayee was very helpful and very…

Kalpamayee was very helpful and very understanding she explain every thing very clearly
Thank you

11 de junho de 2024
Avaliação não solicitada
logotipo da Debt Free Advice

Resposta da Debt Free Advice

Thank you so much for your positive 5 Star rating on your recent visit to Nucleus - we're happy Kalpamayee was helpful!

Avaliado com 5 de um total de 5 estrelas

Review with Elena

It was nice to speak to someone that could LISTEN. I’ve found it so hard to find someone to listen to me and although my current situation is still not solved I’m happy I got to speak to someone who is willing to help me as far as they can. I felt heard and understood.

10 de junho de 2024
Avaliação não solicitada
logotipo da Debt Free Advice

Resposta da Debt Free Advice

Thank you so much for your positive 5 Star rating on your recent visit to Toynbee Hall - we're happy Elena was helpful!

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