Debt Guardians Avaliações 

1.420
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

When applying for help the surface I got was very satisfying got me through everything I needed to do. Customer service is 100 out 100. I would recommend any time where anyone needs to go through the... Ver mais

Avaliado com 5 de um total de 5 estrelas

I can’t recommend Debbie, Neil and Chris enough! From the beginning I had somebody who I could talk to with instant reassurance about my situation. I would recommend the team to anyone who is struggli... Ver mais

Avaliado com 5 de um total de 5 estrelas

Having been diagnosed with terminal illness and not in the position to work as before with a significant reduction in income, Debt Guardians came to my aid when I contacted them, and have been able t... Ver mais

Avaliado com 5 de um total de 5 estrelas

The advisor Debbie was very personable and approachable it made the whole issue so much easier to deal with. She was supportive throughout the process and even gave me a call the next morning to chec... Ver mais

Detalhes da empresa

  1. Serviço de redução de dívidas

Informação fornecida por fontes externas variadas

Our vision & promise is to offer a safe place for people in debt to find help and support. Our services come without jargon. We are open, honest and helpful. We provide insolvency solutions to individuals throughout the UK; specialising in IVAs


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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4,9

Todas as avaliações

(1.420)

62 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I recently came in contact with debt…

I recently came in contact with debt guardians when I found myself in an extremely difficult position with debt, from the first call with Martin who has been an absolute God send helping me throughout the process, I feel he has gone above and beyond to assure me and help get to a place where everything is more manageable, I have also passed on my experience to others that are struggling so they can get the same experience I have

28 de janeiro de 2025
Avaliado com 5 de um total de 5 estrelas

10/10 Would recommend

I was worried about making the call but Martin helped me so much. No judgement which was nice and he explained everything clearly and explained the best options for me. Would definitely recommend!!

27 de janeiro de 2025
Avaliado com 5 de um total de 5 estrelas

Positive experience

For a very anxious person who had to really push to phone for help I was put at ease straight away. Daniel was so helpful with guiding me through the process and all my options. First month in my IVA and already feel like a huge weight has been lifted. Can't thank Debt Guardians enough

13 de janeiro de 2025
Avaliado com 1 de um total de 5 estrelas

Preys on Vulnerable Clients and Unprofessional Practices

I am extremely disappointed with my experience with this company. They seem to target vulnerable clients who are already struggling, offering false hope and empty promises. Communication was poor, with delayed responses and vague answers that left me feeling even more anxious. They didn’t provide a clear plan for my situation and seemed more interested in profiting off my hardship than genuinely helping.

What’s even more concerning is that they keep calling from a WhatsApp number, which is highly unusual and unprofessional for a legitimate business. This only added to my suspicion about their practices. I believe they take advantage of vulnerable individuals in the UK, and I regret ever trusting them. Please be cautious and research thoroughly before engaging with this company.

18 de dezembro de 2024
Avaliação não solicitada
logotipo da Debt Guardians

Resposta da Debt Guardians

Hello Susan,

I apologise for your unsatisfactory experience with us.

This is a serious matter that requires our immediate attention. All our calls are recorded for training and monitoring purposes, so the situation you described breaches our policy. We need to identify the person you have been dealing with.

We have requested your contact information via Trustpilot. If you provide this, we can conduct an investigation.

Kind regards,

Peter Kelly
Director
Debt Guardians

Avaliado com 5 de um total de 5 estrelas

A totally amazing and helpful service

We were dealing with VERY difficult bankruptcy problems for a family member, trying as best as we could to sort out how to move forward but making very little headway. In desperation we contacted Jamie McKellen at Debt Guardians. Jamie was totally honest and straight forward and despite all the problems helped tremendously to solve all our
problems. Thanks for everything, if you read this.We would have been totally lost but for you.

24 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I call debt guardian at about 12 15…

I called debt guardian at about 12 15 this morning, was being chased for a debt that was over 15 years old, they listened and told me to call the debt company and ask if this debt was statute barred. So I did call the debt company. Gave my name etc, asked the question I was told to ask, debt company said yes it's Barred, I told them to close it down. He said ok. End of conversation. Help is out there and I'm so glad and very thankful I made this call to Debt Guardian. I can't thank them enough now. Just call them, Jamie was helpful and easy to talk to, what he said to me has stopped this company and it's of my back for good. Thank you thank you.

22 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

THANK YOU

I just wanted to highlight the hard work you have put into my case.

I am impressed by your commitment to going the extra mile for a very difficult case which you managed to get through right at the last minute.

The continuous sleepless nights, depression it’s all ended yesterday with an excellent conclusion “IVA”

I am personally thanking Neil Debbie and all The team for putting up with me and still assuring me and putting my mind at rest.

Teamwork goes along way and debt Guardian proved this I highly recommended this firm. Do
Not live in silence there is always a solution reach out to Debt Guardian once again thank you Neil and Debbie and the team 🙏🎉🎉🎉

28 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great advice and clear professionalism

Rae has been a blessing in helping my mum with incredible advice , she’s been really patient with my mums language barrier and has given us a light at the end of the tunnel. I would highly recommend her to anyone that needs help. ❤️

15 de outubro de 2024
Avaliado com 5 de um total de 5 estrelas

Jamie was fantastic

Jamie was fantastic, he never stopped helping me, and the guy worked 24/7 to help me get my life back on track.

Thank you debt guardians and more importantly, Jamie

1 de setembro de 2024
Avaliação não solicitada

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