My wife recieved an email saying we were in arrears which was worrying, whenever we miss a payment we have always called and made arrangements, my wife tried to call somebody but it sent us straight t... Ver mais
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Me and my wife got our selves into bother with money ,after taking out our Iva for 6long years , it came to an end last August and with the fantastic help off Richard Lewis our debt manager/adviser it... Ver mais
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I am so happy to finally completed my IVA journey. It's amazing to start debt free. Amazing support from Debt movement throughout my 5 years. And a massive. Thank you to Laura Rose on completing m... Ver mais
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I can’t thank debt management enough for helping me on my journey. They’ve been incredible from start to finish. A special mention to Chan, very professional, friendly, always a speedy response to a... Ver mais
A empresa respondeu
Detalhes da empresa
- Serviço de redução de dívidas
- Serviços de Aconselhamento de Crédito
- Instituição Financeira
- Serviço de insolvência
Sobre Debt Movement UK
Escrito pela empresa
We know bad debt happens to good people which makes them feel worried and powerless.
At Debt Movement we provide professional debt guidance and services that help people move out of debt.
This empowers people to take control of their finances so they can live their best lives again.
By requesting a call back for free today you can start taking control of your finances, so you can live your best life again.
Informações de contato
3rd Floor, Marsland House Marsland Road, M33 3AQ, Sale, Reino Unido
- 0333 987 0000
- marketing@debtmovement.co.uk
- debtmovement.co.uk
4,1
Muito Bom
1 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Fairly prompt replies to emails
Fairly prompt replies to emails. Took a while to get everything on the portal to view I.E. payments etc. also had a very worrying email at the end of my Iva regarding one of the creditors, which threw me into a panic, but it was sorted out promptly
30 de outubro de 2023
Resposta da Debt Movement UK
Hi Jayne,
Thank you for taking the time to leave us a review! We are pleased that we have been able to help you on your IVA journey and resolved the issue towards the end of your term.
We are here when you need us.
https://debtmovement.co.uk/contact-us
Many thanks,
The Debt Movement Team.
kept up to date with all of the plan
23 de outubro de 2023
Resposta da Debt Movement UK
Hi Patricia,
Thank you for taking the time to leave us a review! We are pleased that we have been able to help you on your IVA journey!
We are here when you need us.
https://debtmovement.co.uk/contact-us
Many thanks,
The Debt Movement Team.
Very good service
Very good service, always helpful and very wise , glad I was on board with them , would use them again in the future
18 de outubro de 2023
Avaliação não solicitada
Resposta da Debt Movement UK
Hi Christopher,
Thank you for taking the time to leave us a review! We are pleased that we have been able to help you on your IVA journey!
We are here when you need us.
https://debtmovement.co.uk/contact-us
Many thanks,
The Debt Movement Team.
The best experience ever.
I have had the best experience with the Debt Movement, and I wouldn’t hesitate to recommend them to anyone. They make you have a peace of mind during the time that you’ll be dealing with them. I’m very grateful for what they’ve done for me, and I cannot believe that I’m now debt free!!
30 de outubro de 2022
Avaliação não solicitada
Resposta da Debt Movement UK
Hello!
Thank you for taking the time to leave us a review! We are pleased that we have been able to help you on your IVA journey and now living your debt free life - congratulations!
We are here when you need us.
https://debtmovement.co.uk/contact-us
Many thanks,
The Debt Movement Team.
Extremely bad customer service
The company refuse to let you phone them, they have very tight arrangements and the call centres they do have tend to have really unhelpful and sometimes unpleasant attitudes.
4 de agosto de 2023
Avaliação não solicitada
Resposta da Debt Movement UK
Hi Luca,
Sorry to hear about the issues you've had. We'll reach out through Trustpilot to locate your account and then we'll contact you directly to resolve any issues.
Kind regards,
Debt Movement
Do not use
I never choose debt movement they took over the company I used originally who were call appature.
Since it moved the debt movement I've had nothing but trouble with them.
They tried to up payments to an unmanageable amount.
I finished paying my iva in December still not received anything about my account being closed.
Would aviod debt movement and use a different company
30 de outubro de 2023
Resposta da Debt Movement UK
Good morning and sorry to hear about the issues experienced. The payments are based purely on your income and expenditure. As part of the terms of an IVA, if your affordability increases then you'd be expected to contribute more into the IVA - usually 50% of the the difference. Also, according to our records, we previously emailed across confirmation that your IVA had successfully completed. We'll reach out to you by email to discuss these issues further. Kind regards, Debt Movement
Helped me to financial freedom
30 de outubro de 2023
Avaliação não solicitada
Resposta da Debt Movement UK
Hi,
Thank you for taking the time to leave us a review! We are pleased that we have been able to help you on your IVA journey!
We are here when you need us.
https://debtmovement.co.uk/contact-us
Many thanks,
The Debt Movement Team.
Great company and a massive help
You guys made it so easy and stress free from start to finish,also there was plenty of support all the way
30 de outubro de 2023
Resposta da Debt Movement UK
Hi Mark,
We are incredibly grateful that you took the time to leave us a review and feedback of your experience! It's great to hear that we have been able to assist you and made it a stress free experience!
We are always here if you need us.
https://debtmovement.co.uk/contact-us
Many thanks,
The Debt Movement Team.
Straight forward advice and easy to use…
Straight forward advice and easy to use portal system.really helpful when I missed one payment,just ring them straight away it's the best way
30 de outubro de 2023
Resposta da Debt Movement UK
Hi David,
Thank you for taking the time to leave us a review! We are pleased that we have been able to help you along your IVA journey and that you have found it an easy process to go through.
We are here when you need us.
https://debtmovement.co.uk/contact-us
Many thanks,
The Debt Movement Team.
Completed my IVA
While going through my IVA they were great, although I found things a bit impersonal as unable to speak with anyone on the phone. At the end I didn't hear from them for over 6 months. They didn't even advise when I'd paid the last payment, just as well I knew or I would have carried on paying. After 6 months received an email advising that all was completed. No advise how to move forward financially
30 de outubro de 2023
Resposta da Debt Movement UK
Hi Helen,
Thank you for taking the time to leave us a review and feedback on your experience with us! We are pleased that we have been able to help you along your IVA journey and we will take on your comments to better improve our services going forward.
https://debtmovement.co.uk/contact-us
Many thanks,
The Debt Movement Team.
Absolutely brilliant with the help and…
Absolutely brilliant with the help and customer support.
30 de outubro de 2023
Resposta da Debt Movement UK
Hi Kirsty,
Thank you for taking the time to leave us a review! We are pleased that we have been able to help you along your IVA journey.
We are here when you need us.
https://debtmovement.co.uk/contact-us
Many thanks,
The Debt Movement Team.
Debt movement really helped me I feel…
Debt movement really helped me I feel so grateful thankyou
30 de outubro de 2023
Resposta da Debt Movement UK
Hi Cheryl,
Thank you for taking the time to leave us a review! We are pleased that we have been able to help you on your IVA journey!
We are here when you need us.
https://debtmovement.co.uk/contact-us
Many thanks,
The Debt Movement Team.
That is very good
30 de outubro de 2023
Avaliação não solicitada
Resposta da Debt Movement UK
Hi Simon,
Thank you for taking the time to leave us a review! We are pleased that we have been able to help you on your IVA journey!
We are here when you need us.
https://debtmovement.co.uk/contact-us
Many thanks,
The Debt Movement Team.
I have just finished my IVA
I have just finished my IVA. My Journey was easy. If ever i had any questions Debt movement would be there to answer them.
23 de outubro de 2023
Resposta da Debt Movement UK
Hi Gary,
Thank you for taking the time to leave us a review! We are pleased that we have been able to help you on your IVA journey and that you are now debt free!
We are here when you need us.
https://debtmovement.co.uk/contact-us
Many thanks,
The Debt Movement Team.
The customer service is outstanding and…
The customer service is outstanding and the arrangement was affordable. So helpful in everything to do with helping me clear my depth.
23 de outubro de 2023
Resposta da Debt Movement UK
Hi Samantha,
We are incredibly grateful that you took the time to leave us feedback of your experience! It's great to hear that we have helped you on your journey to debt free living!
We are always here if you need us.
https://debtmovement.co.uk/contact-us
Many thanks,
The Debt Movement Team.
Mia Elliott
I had cause to contact customer services today over an issue that had been causing me alot of stress and anxiety, my enquiry was quickly handled and dealt with today by Mia Elliott she was exceptionally helpful, polite and completly pro.
Mia definitely knows her *stuff in this game , she quickly picked up on the information I needed to help put my mind at rest, she went through all the relevant information with me patiently and ensured I had a complete understanding and that everything was taken care of.
Mia is credit to your team...and I would like to thank her once again for her help today!
10/10
27 de outubro de 2023
Avaliação não solicitada
Resposta da Debt Movement UK
Hi Tel,
We are incredibly grateful that you took the time to leave us a review and feedback of your experience! It's great to hear that Mia has been able to assist you in such a way! We will pass on your kind words to her.
We are always here if you need us.
https://debtmovement.co.uk/contact-us
Many thanks,
The Debt Movement Team.
Almost impossible to get hold of anyone
Almost impossible to get hold of anyone when i need help and advice , phone numbers dont work , calls diverted to some sort of call centre, emails dont get replies , portal yes you guessed it that doesnt work either at my whits end think twice before you get involved 👎🏼
27 de outubro de 2023
Avaliação não solicitada
Resposta da Debt Movement UK
Hi Matt,
Sorry to hear about the issues you've had. We'll reach out through Trustpilot to locate your account and then we'll contact you directly to resolve any issues.
Kind regards,
Debt Movement
Good experience and well worth trusting…
Good experience and well worth trusting these guys
23 de outubro de 2023
Resposta da Debt Movement UK
Hi Paul,
Thank you for taking the time to leave us a review! We are pleased that we have been able to help you on your IVA journey!
We are here when you need us.
https://debtmovement.co.uk/contact-us
Many thanks,
The Debt Movement Team.
Good at the start of iva but come the…
Good at the start of iva but come the last 2 months of my payments I had to scrap my car and had to pay £20 a day 5 times a week in taxis to work and waited 2 months for a decision on if they would allow my finance for a car ! By then my iva had already been paid off !
23 de outubro de 2023
Resposta da Debt Movement UK
Hi Jackie,
Thank you so much for sharing your experience with us. We appreciate your feedback on your IVA journey, I'm sorry to hear that the end of your IVA wasn't as smooth as anticipated. We will take your feedback on board.
We are here when you need us.
https://debtmovement.co.uk/contact-us
An honest Review from a now debt free client!
I had debts with outgoings of almost a third of my salary which I could no longer manage. So an IVA was suggested. No issues really. My initial IVA was with someone else before being taken over by Debt Movement after approx 2 years. Annual reviews are easy as long as you keep it up to date. My outgoings reduced dramatically, easing the pressure incredibly! My only gripe was trying to speak to someone in person in relation to a discrepancy on my contributions after a change on the term a few years ago. They use a third prty messaging service which isn’t ideal, but once I managed to speak with someone and supplied my agreed paperwork it was sorted.
To close, if you have unmanageable debts… Enquire about an IVA. Its not only cleared my debts but retrained me how to manage my money better!
23 de outubro de 2023
Resposta da Debt Movement UK
Hi Dave,
We are incredibly grateful that you took the time to leave us a review and feedback of your experience! It's great to hear that you found the experience both helpful in managing the payments, but also retraining how to manage money moving forward!
We are always here if you need us.
https://debtmovement.co.uk/contact-us
Many thanks,
The Debt Movement Team.
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