It took a month for the order to say delivered but I never received it. When I contacted customer support, they told me that the order said it was delivered so there's nothing they can do for me and t... Ver mais
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Veja o que dizem as avaliações
Pronti a risolvere ogni problema. I primi adesivi arrivati con taglio plotter discutibile. Subito inviati altre 2 coppie di adesivi fatti molto bene. Grazie.
Commande passée le 18/12/2024. Recu un mail de confirmation de commande aprés payement en E carte bleue. Depuis ce jour aucune info. Société sensée être en Angleterre mais basée en Lithuanie...... Ver mais
Ordered 2 x decals. Waited and waited and waited - nothing. E mailed them, the message I sent bounced back, undeliverable. No communication from the company, no way of speaking to them, oh how I wis... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
Motorcycle Decals - Car Decals - Funny Decals - Bumper Decals - JDM Decals - Animal Decals
Informações de contato
Reino Unido
- decalshouse.co.uk
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 60% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
It took a month for the order to say…
It took a month for the order to say delivered but I never received it. When I contacted customer support, they told me that the order said it was delivered so there's nothing they can do for me and that I have to deal with the carrier. Garbage never using again
Pronti a risolvere ogni problema
Pronti a risolvere ogni problema. I primi adesivi arrivati con taglio plotter discutibile. Subito inviati altre 2 coppie di adesivi fatti molto bene. Grazie.
Great firm,great product and great…
Great firm,great product and great communication.
Tror faktisk at det er et fake firma
Tror faktisk at det er et fake firma. Varen kommer ikke, man kan ikke kontakte dem. Er sku nok blevet snydt.

Resposta da Decalshouse
Great products
Great products. Fantastic communication. Would buy again, but slightly costly when compared to ebay. Also, delivery took quite a while.
Best supporting Support Team :-)
I met one of the best supporting Support Team! My order was delayed (but that's why the snail mail is... snail, after all :-)), yet the support (and, in the end, the products) received were fantastic! Thank you!
Absolute rubbish. Extremely disappointed.
Absolute rubbish. Extremely disappointed.
They're just bad decals, cut badly, wrong design. Just resemble some cheap low effort knock off.
If you care about any kind of accuracy, DON'T buy decals from this shop.
You cannot trust their product photos, my decals looked different and much worse than what was in the photo. I refuse to put this junk on my car.
I ordered RS decals for my newly refurbished brake calipers, and they don't have the red square, they're just an outline - and their photo of the product is misleading because its on red brake calipers, so you can't tell. I even made a note to them in the checkout about this, specifically asking for them to include the red square, and explaining why I couldn't tell if it had it.
Next, the font is wrong - maybe a minor point, but it is. Its like the Arial font stretched out, the spacing is wrong, etc... its just bad.
Another thing is that its not even cut out well, there are areas where its chopped bits off which clearly weren't meant to be. No pride in their work.
Low quality is an understatement. They're awful decals, and presumably awful people who are just looking to make a quick buck, and don't really care about their customers.
They present their products on a .co.uk website, so they ship from overseas, which is dishonest - they never tell you that.
Overall a very bad experience, and I wouldn't recommend this company even to my enemies.
Edit (reply):
Firstly, you have a rating of 2.4 stars. That means a lot of people have had problems with you. Why not admit it, and strive to do better, rather than get defensive? Has it crossed your mind that your arrogance is one of the causes of your low rating, along with the low effort you put into your products and their photos?
I didn't say you hid your location, but using a .co.uk domain it would be good if at some point in the order process it mentions its not being shipped from the UK. But you don't. That's what I mean. I only noticed it just after I placed my order, I should have cancelled it right then.
At no point in the item description does it say that its an "outline" design. The picture is misleading, whether intentional or not. The RS font is also wrong (but it is NOT wrong in the photo, again, misleading, those are not your decals in the photo), and the cutout is inaccurate and has errors as I already described. So yes it was absolutely defective and not as it looked in the picture.
I don't really care what your customer service is like, you already wasted my time, even if you sent the money back I wouldn't care. I told you in the order comments my concern about how they'd look, and what I expected, but you just ignored me, so great customer service there... You could have refunded me at that point but you didn't want to. So why would I bother, its really obvious you don't care.
Also, don't lie about my review history to make yourself look better. My reviews aren't all one star - but so what even if they were? Maybe I just want to warn people about bad companies, and I don't need to do that when they're good. It doesn't make my reviews any less credible. But nice try. Something you don't know is that I actually delete a lot of reviews if they're bad, or update them to a higher rating. If you had been apologetic, admitted the mistakes and said you'd try to improve, I'd probably just delete it. But instead you want to make out like I'm making things up, that you're completely innocent, and I'm some kind of problem you have to endure. Not good.

Resposta da Decalshouse
Bad delivery time...
the sticker prices are great but the delivery takes so long...

Resposta da Decalshouse
MV Agusta…
I am satisfied with the MV Agusta sticker purchase.

Resposta da Decalshouse
Decals looks good
Looks good, but havn't mounted them yet.
Shippong was faster than expected
(Sweden)
Measurements of the decals could be improved on the website, with only height on a decal with both text and graphics you have to "guess" the sizes...

Resposta da Decalshouse

Resposta da Decalshouse
The Stargate-fan must have!!!
The product is beautiful in colour and easy to apply.

Resposta da Decalshouse
After you order something, be patient and make sure that your package will arrive within the estimated delivery time stated on the website.
I didn’t got my package in like 10-15 days and i sent an email to the support, the following day I got my package, i texted the support: “thank you for your help”. Then I got an email from them saying they already sent a replacement and saying I should keep it. This was very nice from them.

Resposta da Decalshouse
I have used Decalshouse on two…
I have used Decalshouse on two occasions now and found their service very professional. The quality of the decals I ordered were exceptional and of excellent quality and exactly what I required.
I will definitely be using their services in the future.

Resposta da Decalshouse
I ordered some decals from this company…
I ordered some decals from this company about a year ago which never turned up. I then read the reviews online and lots of people had the same experience as where calling them crooks. I swore not to order from them again, but by accident I ordered some decals from them instead of who I usually use. They arrived quite quickly and I’m please with the quality and the look. I can’t complain on this occasion well done 😊

Resposta da Decalshouse
Absolute stars
Absolute stars, the live chat is actually live not a bot or just a place to leave a message. Got some decals made up just using pictures as they are rare. Sent in good time and every thing was communicated brilliantly. High quality product and very good value. Cant recommend enough and I will be returning for any future decals..

Resposta da Decalshouse
I would be happy to submit a review
I would be happy to submit a review, but, to date I have not received orders KKICBNKJV 5/23 & ZGXYKYAQM 6/5. Once they are received I would be more than happy to submit a review.

Resposta da Decalshouse
Cheaper, flimsy package, off-color
Cheaper than OEM decal, but poorly packaged (flimsy envelope with content damaged during shipping), and colors quite off from originals.

Resposta da Decalshouse

Resposta da Decalshouse
Installed them on my car seat covers…
Installed them on my car seat covers just the job

Resposta da Decalshouse
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