Great customer service. After my return shipment was lost in transit for over three weeks, I alerted the company. They immediately filed a claim and reimbursed me. The process was handled quickly and... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I’ve been using Decluttr for quite some time now, and they’ve consistently delivered great results. Highly recommend for anyone looking to sell old electronics quickly and efficiently! Their process... Ver mais
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It was painless, cost effective, scan, put in box and take to UPS Store and they do the rest, quick payment through PayPal. Unfortunately I never give 5 star reviews, if I see 5 star reviews I overloo... Ver mais
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I love Decluttr!!! They make the process so easy and quick. I had numerous DVDs and CDs that I had no interest in anymore and within a week of mailing them (postpaid through UPS) I had my money in m... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Decluttr
Escrito pela empresa
Decluttr is the easiest way to sell your unwanted CDs, DVDs, Games, Books & Tech.
To get started, just enter a barcode or an electronics item and we’ll give you an instant offer price. Then, pack your items into a box and ship them to us for FREE.
Once we’ve processed your items, we’ll pay you by PayPal, check or direct deposit into your account. Scan it, send it, spend it – it really is that simple!
Start Selling Sell Mobile PhonesInformações de contato
Estados Unidos
- decluttr.com
4,3
Excelente
28 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great trade in process
Great trade in process, free shipping using UPS, decent value for trade in, prompt payment.
18 de fevereiro de 2025
Resposta da Decluttr
Hi,
Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/
Kind Regards,
Decluttr
The ease of Decluttr is #1…
The ease of Decluttr’s use and the transparent way they do business is nothing but a pleasure to use!
11 de fevereiro de 2025
Resposta da Decluttr
Hi,
Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/
Kind Regards,
Decluttr
Well it takes a while for your scanner…
Well it takes a while for your scanner to scan and determine if it is an item you are taking and you don't seem to take enough of the items that I am interested in selling like books.
9 de fevereiro de 2025
Resposta da Decluttr
Hello Joyce,
I’m sorry to learn that your experience was not positive.
We advised that you clear your cookies & cache or switch to 'incognito mode' as this can sometimes fix the latency issue.
From reviewing your order, all items in this order were accepted and a full payment was issued on 10/02/2025.
Unfortunately, if the items you are trying to sell do not come up, this means that we are not looking to buy the items at this time.
Thank you for your patience with this matter.
Kind Regards,
Antionette
Customer Complaints
Easy to use and quick payment.
14 de fevereiro de 2025
Resposta da Decluttr
Hi Sharon,
Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/
Kind Regards,
Decluttr
The process was smooth from start to…
The process was smooth from start to finish, with my payment being deposited into my PayPal account within hours of Decluttr receiving my items.
14 de fevereiro de 2025
Resposta da Decluttr
Hi Brian,
Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/
Kind Regards,
Decluttr
Resposta da Decluttr
Hi Michael,
Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/
Kind Regards,
Decluttr
Excellent way to get some cash for…
Excellent way to get some cash for things you no longer need.
21 de janeiro de 2025
Resposta da Decluttr
Hi Andrea,
Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/
Kind Regards,
Jodie
Decluttr
Quick and easy to use
9 de fevereiro de 2025
Resposta da Decluttr
Hi Sean,
Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/
Kind Regards,
Jodie
Decluttr
I send in $63 worth of movies back in…
I send in $63 worth of movies back in August and still haven’t heard anything. Very disappointed.
23 de agosto de 2024
Avaliação não solicitada
Easy process
Easy process! I appreciate how quick and easy the app is, I just wish they paid out a little bit more $$$!
10 de fevereiro de 2025
Resposta da Decluttr
Hi,
Our buying prices are calculated with numerous factors in mind. They are driven by a number of sources that allow us to offer a live and competitive price for items entered into the basket this is mainly based on supply and demand at the time of selling
Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/
Kind Regards,
Jodie
Decluttr
1500 dvds and Blu-rays…
I sold over 1500 dvds and Blu-rays through the D-clutter app. It was an efficient and simple way to clean out our shelves and make a little money as a bonus. I would use the app again and highly recommend them.
2 de fevereiro de 2025
Resposta da Decluttr
Hi Deborah,
Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/
Kind Regards,
Antoinette
Decluttr
Instructions are clear and easy
Instructions are clear and easy. Status updates often. Payment is quick.
31 de janeiro de 2025
Resposta da Decluttr
Hi Pat,
Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/
Kind Regards,
Antoinette
Decluttr
Fast and easy
This is the fastest and easiest way to decluttr my home plus make a little money.
2 de fevereiro de 2025
Resposta da Decluttr
Hi Sarah,
Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/
Kind Regards,
Antoinette
Decluttr
Expect Prices Of your items to cost…seller
Expect Prices Of your items to cost much lower
31 de janeiro de 2025
Resposta da Decluttr
Hello Rebecca,
I’m sorry to learn that your experience was not positive.
Upon examining your order, it appears that all items were accepted and payment was made for the initial offer. There were no changes made to the items after they were received.
Our buying prices are based on several factors, mainly supply and demand at the time of selling. However, if you aren't happy with the price quoted for an item you are under no obligation to include this in your sale and can simply remove this from your list.
Thank you for your understanding and cooperation.
Kind Regards,
Antionette
Customer Complaints
I haven't received my payment.
I had a problem with my payment. They fix it very fast. I
definitely try it again.
22 de janeiro de 2025
Resposta da Decluttr
Hello Janette,
I appreciate your patience.
After examining your order, I observed that your payment was unsuccessful on 27/01/2025. We have proceeded to reprocess your payment; please be aware that it may take up to 2 working days to reflect in your bank account.
Thank you for your understanding.
Best regards,
Jodie
musicMagpie
Very easy process and quick turnaround
Very easy process and quick turnaround. Just wish the values were a little more generous.
29 de janeiro de 2025
Resposta da Decluttr
Hi RegBop ,
Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/
Kind Regards,
Jodie
Decluttr
I had a big collection of CD’s
I had a collection of CD’s but I noticed that I had not been using the CD’s for listening to music. I didn’t want to take them with me when I was moving, so, this was a good way to, hopefully, put the music in the hands of someone who might actually play them. They did not wind up in a landfill, thankfully.
30 de janeiro de 2025
Resposta da Decluttr
Hi Daniel,
Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/
Kind Regards,
Jodie
Decluttr
Scanned movies
Scanned movies, offer was made, accepted it, shipped with provided label, and got paid, very easy.
Was paid what I was offered.
30 de janeiro de 2025
Resposta da Decluttr
Hi Richards,
Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/
Kind Regards,
Jodie
Decluttr
Super easy and great app
29 de janeiro de 2025
Resposta da Decluttr
Hi Master Brave,
Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/
Kind Regards,
Jodie
Decluttr
AMAZING
Perfect assist, fast payments and it helped me with alot of piled up movies and games i had and I wanted to get rid of.
18 de janeiro de 2025
Resposta da Decluttr
Hi Melvin,
Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/
Kind Regards,
Sandra
Decluttr
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