J'ai commandé des rideaux occultants thermiques blancs et j'ai reçu des rideaux gris-bleu qui ne sont même pas occultants. Malgré des photos prouvant leur erreur, le service client m'a indiqué une p... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
I am unhappy with purchase and they have a terrible return policy where they make you pay for shipping, not even through them but completely on your own via third party. Not a place worth bringing bu... Ver mais
A empresa respondeu
I’m really impressed with this bamboo sheet set from Deconovo. The fabric feels incredibly soft and silky, almost like hotel-quality bedding. After washing them, they became even softer and held u... Ver mais
The quality of the fabric is fantastic. The stitching is perfect. The curtains wash up beautifully. They're heavy and thick, even without lining. My only disappointment is the black strip of fabric al... Ver mais
Detalhes da empresa
Escrito pela empresa
Deconovo specializes in affordable and modern home decor. Our European and US-based designers stay up-to-date with the latest trends to ensure our range of stylish home decor products always stays on point. Over the years, we have expanded our catalog to include all categories of home decor. We offer sofa covers, cushion covers, bedding items, tablecloths, table runners, weighted blankets, towels, bathroom textiles, and more. Our company culture values authenticity, simplicity, and reliability - the exact components that make a home thrive and grow. By staying true to our customers, people, and the environment, we contribute to improving the lives of those around us and the local community, helping them to live better and realize their true potential.
Informações de contato
16192 Coastal, 19958, Highway Lewes, Estados Unidos
- 877-630-2161
- info@deconovo.com
- deconovo.com
3,9
Muito Bom
280 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 62% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I requested information on how to…
I requested information on how to return and never received a response
27 de outubro de 2023
Resposta da deconovo
Hi Faye, thanks for your feedback. We have replied to your email, and have not received your reply, please check your inbox, if you need other help. you can contact us again!
Kind regards,
deconovo
Easy company to work with!
My curtains were easy to order and came promptly. They are exactly what I need. And, my pre-order call to customer service to verify the color I ordered earlier this year was professional and answered all my questions.
27 de outubro de 2023
I still don't have the curtains
I still don't have the curtains. They were shipped out on 10/26 from Lubbock, TX which is 2 hours south of Amarillo where I live. They went to Fresno, CA then to Litchfield Park AZ as of 10/27 at 3:10 AM which USPS says they are awaiting the item. As of 11/3 12:58PM USPS says they are awaiting the package.
26 de outubro de 2023
Resposta da deconovo
Hi Toni, thanks for your feedback. We are very sorry, as the package was damaged during shipping, we have sent you an email today and will provide you with a follow-up solution. if you need other help. you can contact us again!
Kind regards,
deconovo
I haven't received my curtains yet and…
I haven't received my curtains yet and it has been 10 days and you promise 3 to 5 days. I will review again after I get my order
27 de outubro de 2023
Wrong product
Wrong size wanted and not blackout....I taped on 52x63. .but when I ordered it came up wrong....I tried it last night and it did it again
26 de outubro de 2023
Very happy with my shopping experience
25 de outubro de 2023
In love with the quality
In love with the quality, versatility and fast shipping of this company.
24 de julho de 2023
Curtains are really nice the fabric and…
Curtains are really nice the fabric and the design however there is a strong chemical smell on them, put them on my daughters room and the room smelled so bad that I have my daughter sleep in a different room. I will be washing them hopefully the smell will go, otherwise it will be a waste of money.
28 de setembro de 2023
Love the curtains!
25 de setembro de 2023
It came in the time specified...was…
It came in the time specified...was very happy with the materials...
27 de setembro de 2023
I have not received a label for return…
I have not received a label for return and it is 10/07/2023. There was nothing in my new or other email. I have received other emails from Deconovo. I finally received the email with label tonight
Thank you Deconovo.
6 de outubro de 2023
Avaliação não solicitada
Resposta da deconovo
Hi Sara, thanks for your feedback. We will endeavor to improve our services to give our customers a better experience!
Kind regards,
deconovo
My lamps are so beautiful
28 de setembro de 2023
Nice feel and touch fabric
The fabric material seem very nice to feel. I need to iron them though to make it look nicer. I still need to review the other curtains I bought from deconovo. All nice thus far.
28 de setembro de 2023
Tablecloth purchase
I bough a tablecloth for my entertainment system, it fits perfectly. Thanks !
27 de setembro de 2023
Very nice!
Quick shipping. Very good price. Curtains have a nice sheen, soft feel & aren't bulky.
25 de setembro de 2023
This company shipped out the product…
This company shipped out the product right away the only problem was I chose the wrong product. It wasn't exactly the color that I wanted, they made it very easy to return them. I would use this company in the future for my curtains.
28 de agosto de 2023
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