Dedicated Brand Avaliações 42

O TrustScore é 3 de um total de 5

3,1

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Can never use again. They make it so hard and expensive to return that you might as well keep what you ordered despite they it doesn’t fit you. Takes very long and is made very complicated. If this co... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Fantastiskt snabb leverans! Skjortan kom på ett par dagar. Jag hade beställt fel storlek och returnerade den gratis med medföljande retur sedel. Två dagar senare hade jag en ny skjorta i rätt storlek.... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

I originally ordered some women's t-shirts from Dedicated a few years ago and I loved the quality and sizing. Medium fit me perfectly and the shirts have lasted me for years without discoloring or f... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have shopped at dedicated a few times and they always have such cool designs. It is hard to find clothes that can combine good quality, good design, that do less harm to the environment these d... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Roupas
  2. Loja de roupas desportivas
  3. Loja de moda masculina
  4. Loja de camisetas
  5. Loja de moda feminina

Escrito pela empresa

DEDICATED is a Sustainable Lifestyle brand from Sweden. Organic and Fairtrade certified cotton T-shirts, Sweatshirts and so much more! JOIN THE DEDICATED FAMIILY!


Informações de contato

3,1

Bom

O TrustScore é 3 de um total de 5

42 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

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Avaliado com 1 de um total de 5 estrelas

Can never use again

Can never use again. They make it so hard and expensive to return that you might as well keep what you ordered despite they it doesn’t fit you. Takes very long and is made very complicated. If this continues I really hope the regular shops come back and kick the digital stores in the ding ding!

27 de março de 2026
Avaliação não solicitada
logotipo da Dedicated Brand

Resposta de Dedicated Brand

Hi Caroline. Sorry to hear your experience was not the best. You can easily handle your return here: https://returns.turnr.se/dedicated-brand
The return cost is to cover shipping and handling. Just contact customer support if you need assistance with your return.

Kind regards,
Kalle

Avaliado com 5 de um total de 5 estrelas

Hållbara kläder

Hållbara kläder i klassiskt snitt. Älskar modellen workwear pant som jag har i flera material och färger. Hållarheten är flera år trots flitig användning.

16 de fevereiro de 2026
Avaliação não solicitada
logotipo da Dedicated Brand

Resposta de Dedicated Brand

Hej Anna! Vad glada vi är att höra detta 💚️ Tack för att du stödjer Dedicated! /Dedicated Support

Avaliado com 2 de um total de 5 estrelas

Would not buy again

Dedicated to the environment and dandy product line, the what’s not to love? Except the fact that the quality is so poor that even a 10,- H&M shirt lasts longer, would not buy again

23 de novembro de 2025
Avaliação não solicitada
logotipo da Dedicated Brand

Resposta de Dedicated Brand

Hi Henk, thank you for your feedback. If you have concerns regarding the quality of products you received, please reach out to our support team at store@dedicatedbrand.com. They will gladly assist you ☺️.

Avaliado com 2 de um total de 5 estrelas

I want to love this brand!

Sustainable, and really cool looking clothes - whats not to love! Sadly both the quality and fit is really poor. On the bright side, customer service is great, I got a full refund.

5 de novembro de 2025
Avaliação não solicitada
logotipo da Dedicated Brand

Resposta de Dedicated Brand

Hi Nina, thank you for your feedback. If you have concerns and would like to share your feedback about fit/quality, we would be glad to take it to our production team. Please reach out to us at store@dedicatedbrand.com

Avaliado com 1 de um total de 5 estrelas

NO FREE REFUNDS

No free refunds, you have to pay for your own shipping and there is no process to track the refund being returned either.

23 de outubro de 2025
Avaliação não solicitada
logotipo da Dedicated Brand

Resposta de Dedicated Brand

Hi Yaser, thank you for your feedback. You can always track a return through the parcel ID and it's corresponding carrier - and we are always happy to help you track a package. Please reach out to us in the future if you need assistance doing so. /Dedicated Support

Avaliado com 5 de um total de 5 estrelas

Green, stylish and lovely staff

I have shopped at dedicated a few times and they always have such cool designs. It is hard to find clothes that can combine good quality, good design, that do less harm to the environment these days. Especially for a reasonable prize!

I always find something when I stop by their stores and the staff is always helpfull.

I would love to see more extended sizing in the future though!

1 de novembro de 2024
Avaliação não solicitada
logotipo da Dedicated Brand

Resposta de Dedicated Brand

Hi Emma, thank you for the love! We are glad to hear that you like our clothes. We will bring your feedback to our team. Thank you for supporting us 🌍️💚️/Dedicated Support

Avaliado com 5 de um total de 5 estrelas

Great experience

I had a really good experience buying from dedicated. The person working at the store was really helpful and kind and I am really happy with my purchase.

30 de julho de 2025
Avaliação não solicitada
logotipo da Dedicated Brand

Resposta de Dedicated Brand

Hi Max! We are glad to hear this. Thank you for supporting Dedicated 💚️ /Dedicated Support

Avaliado com 1 de um total de 5 estrelas

Virkelig dårlig service

Virkelig dårlig service. Det koster 100 kroner at returnere en t-shirt. Jeg har købt to t-shirts og returnerede den ene T-shirt for 1,5 uge siden og har endnu intet hørt, selvom jeg har skrevet til dem flere gange med dokumentation for, at t-shirten er returneret via Budbee, som de anvender.
Jeg håber stadig

28 de julho de 2025
Avaliação não solicitada
logotipo da Dedicated Brand

Resposta de Dedicated Brand

Hi Lotte, apologies for your experience! We can see that your request was resolved within 3 working days from you contacting us. Please reach out to our customer service at store@dedicatedbrand.com if you have additional concerns. /Dedicated support

Avaliado com 1 de um total de 5 estrelas

Badpak

Badpak gekocht. Zeer slechte kwaliteit.

29 de junho de 2025
Avaliação não solicitada
logotipo da Dedicated Brand

Resposta de Dedicated Brand

Hi Elke, we are very sorry to hear this. Please contact our support at store@dedicatedbrand.com and we can sort this out for you. /Dedicated Support

Avaliado com 5 de um total de 5 estrelas

Snygga kläder och fantastisk kundservice

Först och främst älskar jag kläderna. Snygga, sköna och bra kvalitet. Men det jag vill ge dem en eloge för är när det blivit fel. Jag köpte en bikini i butik och tydligen glömdes larmen kvar. I juletid och dagen innan jag skulle resa bort. Jag hörde av mig när jag kom hem och fick svar av en högre chef inom tio minuter, som bad så mycket om ursäkt och erbjöd mig en kompensation med en extra vara eller att jag skulle få bikinin gratis. Alla bemötte mig hur trevligt och hjälpsamt som helst. När det blivit fabrikationsfel på en vara fick jag också en ersättningsvara hur enkelt och snabbt som möjligt. Både på mail och i butik har de varit helt underbara att ha och göra med. Så skapar man lojala kunder – och ambassadörer.

20 de junho de 2024
Avaliação não solicitada
logotipo da Dedicated Brand

Resposta de Dedicated Brand

Hej Moa, vad glada vi blir att höra detta 💚️ Tack för att du stödjer Dedicated! /Dedicated Support

Avaliado com 5 de um total de 5 estrelas

Fantastiskt snabb leverans

Fantastiskt snabb leverans! Skjortan kom på ett par dagar. Jag hade beställt fel storlek och returnerade den gratis med medföljande retur sedel. Två dagar senare hade jag en ny skjorta i rätt storlek. Skjortan levererades i plastpåse gjord av återvunnen plast.

14 de março de 2025
Avaliação não solicitada
logotipo da Dedicated Brand

Resposta de Dedicated Brand

Hej Hasse! Vad glada vi är att höra att du är nöjd 🌍️💚️/Dedicated Support

Avaliado com 4 de um total de 5 estrelas

Qualité moyenne, bon SAV

J’ai acheté un maillot et si la qualité n’est pas tout à fait au rendez-vous le modèle et l’imprimé sont jolis. Très bon service après vente. Le bas du maillot présentait un défaut et a été changé dans d’excellents délais.

12 de fevereiro de 2025
Avaliação não solicitada
logotipo da Dedicated Brand

Resposta de Dedicated Brand

Hi Luetmath, thank you for the feedback! We are happy to hear that you like the sweater and service. If you have any additional concerns, please reach out to our support at store@dedicatedbrand.com and our team will happily assist you 💚️/Dedicated Support

Avaliado com 5 de um total de 5 estrelas

Amazing

Really happy with my purchase, fast delivery and amazing items ⭐️⭐️⭐️⭐️⭐️

3 de fevereiro de 2025
Avaliação não solicitada
logotipo da Dedicated Brand

Resposta de Dedicated Brand

Hi Olga, we are glad to hear it! Thank you for supporting us 🌍️💚️ /Dedicated Support

Avaliado com 5 de um total de 5 estrelas

Nöjd kund!

Bra kvalité och grym service. Rekommenderar!

3 de fevereiro de 2025
Avaliação não solicitada
logotipo da Dedicated Brand

Resposta de Dedicated Brand

Hej Hanna, vad roligt att höra! Vi uppskattar din support 💚️/Dedicated Support

Avaliado com 5 de um total de 5 estrelas

Vasa jacket

I love my Vasa puffer jacket, so warm and cozy!

3 de fevereiro de 2025
Avaliação não solicitada
logotipo da Dedicated Brand

Resposta de Dedicated Brand

Hello Peder, we are glad you like the jacket! 💚️ /Dedicated Support

Avaliado com 1 de um total de 5 estrelas

UK IMPORT IS ASTRONOMICAL

UK IMPORT IS ASTRONOMICAL! (THANK YOU BREXIT!!)

I bought £197 of clothing. 3 items. The value of the goods was £217. I was then charged £95 by UPS.

If I refuse the package Dedicated would charge me £135 in fees. I haven’t even got the package yet but I’ve spent my morning trying to figure out why I the charge is so high when I’ve not experienced this ordering from other EU companies. As their goods (or those that I bought) were produced in India and not of EU origin there is a customs charge that I have not had to pay with other brands who produce their clothes in the EU (which tbf makes this a less attractive sustainable fashion brand already). With that there is VAT for orders over £135 which if you order 2 items you are likely to be over this threshold. Also beware that this is charged in the value not the cost so even though I had a discount code to use as a welcome gift, I’m still paying the charges on the full value.

It’s just not worth it. To order to the UK you would need to order 1 item at a time and that defies the whole point of trying to shop sustainably. I’ve never had this experience ordering from other EU brands. Very angry and disappointed. More clarity/information is needed on the website. Lesson learnt. Will not order from this store again.

21 de outubro de 2024
Avaliação não solicitada
logotipo da Dedicated Brand

Resposta de Dedicated Brand

Hi David, thank you for your feedback. We do inform customers from the UK that orders above £135 are liable for VAT & Duty upon entry in checkout. We also deduct 20% would be tax on each item for orders above £135, since tax is paid upon entry. We will have a look at our communication, to see how we can clarify this further to our UK customers. /Dedicated Support

Avaliado com 5 de um total de 5 estrelas

Wonderful store with great customer…

Wonderful store with great customer service. I own probably 15 articles of clothing from this brand at this point and only once was the quality not what I expected (hemp pants started falling apart pretty quickly). I'm genuinely confused as to why they have such a low rating here.

16 de outubro de 2024
Avaliação não solicitada
logotipo da Dedicated Brand

Resposta de Dedicated Brand

Hi Nora, we are glad to hear that you like our clothes. Feel free to contact our support at store@dedicatedbrand.com for the hemp pants, and they will assist you further. /Dedicated Support

Avaliado com 5 de um total de 5 estrelas

Schnelle Lieferung - Gute Fehlerbehebung

Ich habe aus Deutschland bestellt und die Lieferung kam schnell an, leider fehlten zwei paar Socken. Ich habe den Kundenservice kontaktiert. Durch manche Bewertungen hier hatte ich etwas Sorge.
Die Sorge konnte nicht bestätigt werden. Ich habe beide Socken kostenfrei nachgeschickt bekommen, hätte aber auch eine Erstattung wählen können. Der Kontakt war ebenfalls freundlich.
Zum Qualität und Passform:
Da Shirt ist Super schön und gut verarbeitet. Der Schnitt ist relativ weit. Beim nächsten Mal würde ich eine Nummer kleiner bestellen. Beim ersten Tragen wurde ich schon positiv darauf angesprochen.
Die Socken gehen von 41-45. Meine Füße sind 44,5, somit ist es sehr eng beim Anziehen. Trotzdem sitzen sie gut und sehen prima aus.
Vielen Dank, bei Bedarf bestelle ich gerne wieder.

24 de setembro de 2024
Avaliação não solicitada
logotipo da Dedicated Brand

Resposta de Dedicated Brand

Hello Patrick, thank you for your kind feedback. We are glad to hear that you like our clothes! /Dedicated Support

Avaliado com 2 de um total de 5 estrelas

Quality has gone down

I originally ordered some women's t-shirts from Dedicated a few years ago and I loved the quality and sizing. Medium fit me perfectly and the shirts have lasted me for years without discoloring or fading.

I recently ordered more and suddenly medium size is much smaller and the fabric doesn't feel at all the same. Suddenly it's much thinner and feels lower quality. I don't know what happened, maybe they sold to another company, but I would no longer recommend this company.

10 de novembro de 2023
Avaliação não solicitada
logotipo da Dedicated Brand

Resposta de Dedicated Brand

Hello Kay, we are sorry to hear that you are dissatisfied with the quality of our clothes. Please reach out to our support team at store@dedicatedbrand.com and they will assist you. /Dedicated Support

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