Deep Blue Marine Emporium Avaliações 403

O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Absolutely brilliant customer service over and over again The after care as being a customer is 2nd to none. Deep Blue Marine Emporium sell coral so suit everyone's budget . From beginners in M... Ver mais

Avaliado com 5 de um total de 5 estrelas

I’m thrilled with my recent corals…not only are they stunningly beautiful, they are super healthy too. Thank you so much for the care & attention that you took with the fantastic packaging, as well as... Ver mais

Avaliado com 5 de um total de 5 estrelas

Can not fault DBME in any way shape or form another delivery arrived before 1pm all packaged well and kept warm in this freezing spell overnight. Smashed it out the park yet again am actually lost for... Ver mais

Avaliado com 5 de um total de 5 estrelas

A fantastic coral company! I have recently joined their community pages and it’s absolutely brilliant. I’ve ordered a few corals which were packaged very well and look super healthy. Stevie... Ver mais

Detalhes da empresa

  1. Loja de peixes tropicais
  2. Loja de Aquários
  3. Pet Shop

Escrito pela empresa

We specialise in running exciting coral competitions where enthusiasts can participate for a chance to win amazing coral prizes. With entry fees sometimes as low as 29p and some competitions offered for free, we make the thrill of coral competitions accessible to everyone. Join us for your chance to add stunning corals to your reef tank!


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

403 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

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Avaliado com 5 de um total de 5 estrelas

I've run out of superlative s

I've run out of superlative s for stevie at dbme . Stevie is a one band man but the quality and price of his corals can't be beat. I've been using dbme from more or less when stevie started and he s my go to for corals , not only that his comp and raffles give you a chance to win a high end coral for as little as 49p . Also the WhatsApp groups are always there for useful advice and stevies flash sales are always a good way to pick up a bargain . Don't delay if your an old salty like me or new to this great hobby give dbme a look

2 de dezembro de 2025
Avaliado com 5 de um total de 5 estrelas

DBME Excellent Service all round

DBME provided an exceptional experience! I was impressed by the friendly service from start to finish. Not only were the prices competitive, Stevie was incredibly helpful and knowledgeable, going the extra mile to assist me. Highly recommended!

25 de novembro de 2025
Avaliado com 5 de um total de 5 estrelas

Absolutely brilliant customer service…

Absolutely brilliant customer service over and over again
The after care as being a customer is 2nd to none. Deep Blue Marine Emporium sell coral so suit everyone's budget . From beginners in Marine keeping to the more advanced you will sure find a little treasure.
Delivery is always quick, the Corals are always packaged up well, kept toasty too.
If ever you have a question or a problem Stevie at DBME is your person to go to.
He will always be ready to help.

25 de novembro de 2025
Avaliado com 2 de um total de 5 estrelas

Benefit of the doubt spent

My first order had a poor delivery with no heat pack, the octo had damaged fleshbands back to it's mouth and the WYSIWYG pavona was not in fact what I ordered. Got a refund on the panova. Gave them the benefit of the doubt and ordered more since and the following deliveries were came warm, but I paid for a double head on the next order and was only sent a single. Stevie did send out a replacement for the missing head which I appreciated. I won an acan in the raffles and it arrived full of barnacle pests that dipping wouldn't kill. The final thing that made me give up on DBME was buying a banana torch, once again arrived with damaged fleshband back to it's mouth and it's still struggling to recover, so pale in colouration currently that it looks nothing like the sale pictures. My message to Stevie about this was ignored so I've stopped giving them the benefit of the doubt and gone elsewhere.

25 de novembro de 2025
Avaliação não solicitada
logotipo da Deep Blue Marine Emporium

Resposta de Deep Blue Marine Emporium

Thank you taking the time to share your experience. We're genuinely sorry to hear that your orders did not consistently meet expectations, as that is not the standard we aim to provide.

We appreciate you acknowledging the steps that were taken to address some of the issues, including refunds and replacements when errors were identified. While we strive to ensure all livestock arrives healthy, shipping live coral always carries inherent risks, and we work hard to mitigate those through packing standards, heat packs when required, and prompt support.

That said, we recognize that repeated disappointments and missed communication can understandably lead to frustration. We regret that your final message went unanswered and that this contributed to your decision to shop elsewhere. This is feedback we take seriously and will review internally to improve both the quality control and customer communication.

We truly appreciate the opportunities you gave us and wish you the very best with your reef going forward.

Avaliado com 5 de um total de 5 estrelas

Great service

Great service, ordered three corals, arrived the next day expertly packaged with a heat pack, corals all took well

21 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

⭐️⭐️⭐️⭐️⭐️ Outstanding Service👌🏻😎👍🏻

⭐️⭐️⭐️⭐️⭐️ Outstanding Service & Incredible Corals!
I’ve had an amazing experiences with Deep Blue Marines Emporium, especially thanks to Stevie, who is always on hand to help. Their corals are some of the best you can buy, and the whole process from ordering or winning to delivery is spot on. The packing is absolutely second to none, always arriving in perfect condition even if you have any issues he will go abbove and beyond to make sure you are happy.
The DBME Community WhatsApp group is brilliant too, offering everything from general chit-chat to genuinely helpful guides and advice. I’ve picked up some great corals 😎🔥 in the Flash Sale events, and even won some excellent corals in the V.I.P. section raffles🪸, which are extremely reasonably priced. It’s always a real buzz when you WIN, especially knowing the quality is top-tier compared to some of the more dubious sellers out there.
Overall, a fantastic company with a fantastic team. Highly recommended!
Thanks again Stevie 🪸
Cheers , Wyn

21 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Definitely one of the best coral…

Definitely one of the best coral companies in the uk. Stevie is so friendly and professional, he’s dedicated to providing the best service possible and always there to answer any questions. The corals all look amazing and reasonably priced, I will definitely be a regular customer

21 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Top notch service

Top notch service, top notch healthy corals I won't get my coral from anywhere else great job guys 😊

20 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Steve is an absolute ambassador to the…

Steve is an absolute ambassador to the coral game !!! I’ve bought from lots of others then meet Steve at Aquah show and join the group ..flash sales !! Free comps !!! Great chit chat group !! Just great if your looking for a great coral delivery service DBME is hard to beat

21 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Can not fault DBME in any way shape or…

Can not fault DBME in any way shape or form another delivery arrived before 1pm all packaged well and kept warm in this freezing spell overnight. Smashed it out the park yet again am actually lost for words so all I can say is Try them out yourself you won’t be disappointed trust me

21 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Perfection

I’m thrilled with my recent corals…not only are they stunningly beautiful, they are super healthy too. Thank you so much for the care & attention that you took with the fantastic packaging, as well as all the expert advice from Stevie. His knowledge & passion is clearly evident & very much appreciated. I look forward to adding to my collection very soon. I would highly recommend.

21 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Top quality

Well it's difficult to pin point what DBME are doing right. In a nutshell it's (everything) top quality corals. First class service. Packaging is great and the fun to be had on the WhatsApp groups is great. With regards the raffles it a great way to get high end corals in your tank very cheaply. All in all 5 🌟 from me.

9 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic coral company!

A fantastic coral company!

I have recently joined their community pages and it’s absolutely brilliant. I’ve ordered a few corals which were packaged very well and look super healthy.

Stevie has excellent communication throughout and always happy to help whenever needed. A really lovey guy who is very passionate about his business.

Thank you 😊

4 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Another great purchase

Another great purchase from these awesome guys! Corals arrived with the heat packs still very warm and the corals in tip top shape.

4 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Brilliant quality corals and a great…

Brilliant quality corals and a great pair of guys packaging is top quality and always on time and to the highest standard thanks guys definitely recommend 👌⭐️⭐️⭐️⭐️⭐️

3 de novembro de 2025
Avaliação não solicitada

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