Ich habe am 8.8.2026 das deeper quest down scan online bestellt und bezahlt. Der Betrag wurde auch am nächsten Werktag, den 10.08.2026 von meinem Konto abgebucht. Da die angegebenen Lieferzeiten längs... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
I have the boat deeper quest, I had some issues (can happen) with the controller and the guys from support were awsome ( Simona and Rokas) they have managed so good all the process for the replacemen... Ver mais
Great company to deal with. Answered all questions quickly. Quality products. Fast tracked delivery. Plus a follow up email asking if I had any other questions. Have used the deeper spark on a... Ver mais
Ich bin begeistert vom Service des Deeper-Teams! Nach dem Verlust meines Deeper Sonars erhielt ich unglaublich schnell eine Rückmeldung. Die Hilfe und Unterstützung waren hervorragend und haben letz... Ver mais
Detalhes da empresa
Escrito pela empresa
Deeper sonars are engineered for versatility. You can use them for any fishing type: shore, boat or ice fishing
Informações de contato
Willow Road 1601, 94025, Menlo Park, Estados Unidos
- deepersonar.com
4,3
Excelente
697 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Communicatie is of in Duits of engels
Communicatie is of in Duits of engels. Heb voor mijn zoon een deeper gekocht na twee maanden werkt het niet meer. Inmiddels denk 10 mails verder. Met dezelfde actie die ik moet doen werkt niet.wil graag een nieuwe maar daar wordt op gereageerd
13 de março de 2026
Avaliação não solicitada
Resposta da Deeper
Hallo, onze excuses voor uw negatieve ervaring. We spreken meerdere talen, maar aangezien u ons in het Engels schreef, beantwoorden we uw bericht ook in het Engels.
We reageren doorgaans binnen 1-3 werkdagen en ons doel is om klanten op afstand te helpen. In veel gevallen worden verbindingsproblemen veroorzaakt door onjuiste telefooninstellingen of een verkeerde verbindingsmethode van de gebruiker. Bij uw specifieke probleem hebben we geconstateerd dat de sonar elektronisch gezien correct werkt, maar dat het verbindingsprobleem zich aan de kant van de smartphone bevindt. Daarom stellen we vragen en geven we aanbevelingen - ons doel is om u zo effectief mogelijk te helpen en het probleem op afstand op te lossen (omdat dit in uw geval zeker mogelijk is), zodat u geen tijd verspilt aan het opsturen van de sonar voor reparatie.
Onze excuses voor het ongemak.
It taken over a week to deliver to the…
It taken over a week to deliver to the UK and I go France tomorrow fishing with the product I bought
31 de março de 2026
Resposta da Deeper
Sorry for this! We can see that the package was delayed because of a customs clearance process. It has now cleared customs and is on the way to you. We will reach out to you via email to provide more details about the delivery.
Apologies for the inconvenience caused by this delay.
No me llega paquete la empresa…
No me llega paquete la empresa mensajería ni lo llamo a casa viernes día 28 Saludos
23 de março de 2026
Resposta da Deeper
Hola,
Lamentamos mucho lo sucedido. Esto es inaceptable y pedimos disculpas por las molestias ocasionadas. Nos hemos puesto en contacto inmediatamente con UPS y les hemos solicitado que, de ser posible, vuelvan a entregar el paquete. Le mantendremos informado sobre esta situación por correo electrónico.
Bezorging geeft aan op 3 april nu 6…
Bezorging geeft aan op 3 april nu 6 april en nog steeds niet geleverd!!!!!
Ook kan de controller niet tegen hoge luchtvochtigheid heb ik gemerkt 🤬🤬🤬
30 de março de 2026
Resposta da Deeper
Het spijt ons zeer dat u een negatieve ervaring met uw bestelling heeft gehad. We zien dat de bestelling op tijd is verzonden en dat UPS deze bij een lokaal afhaalpunt heeft afgeleverd. Het spijt ons dat u hierover niet correct door UPS bent geïnformeerd. We zullen u per e-mail de gegevens van het afhaalpunt toesturen.
Ja, de afstandsbediening is spatwaterdicht, wat betekent dat deze bestand is tegen kleine waterdruppels en lichte luchtvochtigheid.
Mocht u nog verdere hulp nodig hebben, neem dan gerust contact met ons op.
Never received the product
30 de março de 2026
Resposta da Deeper
We’re sorry for the concern caused.
Your order was shipped over the weekend (processed Saturday and dispatched Monday), and according to the latest tracking information, there are no delays on the courier’s side. The parcel is currently out for delivery and scheduled to arrive today.
We’re confident you should receive it shortly. Don't hesitate to reach out to us in case any additional help will be needed.
Hubby got me a chirp +3 and cant…
Hubby got me a chirp +3 and cant connect to my phone. 3 fishermen have tried 1 has a deeper and they couldn't rubbish is an understatement
2 de abril de 2026
Avaliação não solicitada
Resposta da Deeper
Hello, we are very sorry for the negative experience. We really want to help you resolve this matter as soon as possible. Please email us at support@deeper.eu and we will look for a solution. Thanks!
Goede prijs voor een top product.
Goede prijs voor een top product.
Snelle levering
26 de março de 2026
Fast shipping, easy to use
Fast shipping and well-packaged. No issues getting it up and running. The 3D-mapping is the main thing I was interested in, and it works really well and is easy to read. No issues with connectivity to the app on my phone.
3 de março de 2026
super fast home delivery without any…
super fast home delivery without any problems
23 de março de 2026
Best boat I have used
6 de março de 2026
Additional undisclosed £500 customs charge
We have had a terrible experience when ordering from this company and I would strongly suggest that if you are ordering from the UK DO NOT DO IT!!Although shipping is advertised as free UPS 3-5 working day delivery,when UPS delivered item they handed us an invoice for over £500 for customs and import and refused to leave the item unless we paid it.Obviously having already paid £2050 for the boat we were ordering we were shocked to get this.We refused delivery and it is now on its way back to where it came from.We feel scammed as there is no mention of any additional fees and certainly not to the value of over £500.Do not allow the same to happen to you!
13 de março de 2026
Resposta da Deeper
We’re very sorry to hear about your experience and we want to help ASAP.
To clarify, Deeper always covers all customs duties and import taxes for UK orders, and customers should never be asked to pay additional fees upon delivery. In your case, this was caused by a human error on our logistics side, and we sincerely apologize for this mistake.
We have already contacted UPS to correct the situation and transfer the charges to us, so you will not need to pay anything.
We are also in direct contact with you to resolve this as quickly as possible. This is not the level of service we aim to provide, and we truly appreciate your patience while we fix it.
The team got back to be quickly to sort…
The team got back to be quickly to sort out the issues I had, no complaints.
13 de março de 2026
Good service great baitboat
13 de março de 2026
Tri krát tá istá závada na diaľkovom ovladači
Tri krát tá istá závada na diaľkovom ovládaní. Reklamovať cez predajcu bolo veľmi zdĺhavé cca 1 mesiac. Po priamom kontakte s deeprom sa to posurilo. Bol som asi 2 mesiace bez loďky. Pre istotu som si kúpil náhradný diaľkový ovládač. Loďka veľmi spoľahlivá, som s ňou veľmi spokojný.
5 de março de 2026
Love it easy to use
Love it easy to use
Took a bit longer to arrive tha I was expecting
5 de março de 2026
Lieferzeit ist eine Zumutung werde in…
Lieferzeit ist eine Zumutung werde in Zukunft bei euch nichts mehr bestellen
9 de março de 2026
Resposta da Deeper
Vielen Dank für Ihr Feedback. Es tut uns leid, dass Sie diese Erfahrung gemacht haben.
Laut Sendungsverfolgung wurde die Sendung innerhalb weniger Tage schnell durch das UPS-Netzwerk transportiert und erreichte Deutschland. Allerdings wurde eine Änderung der Zustellung an einen UPS-Abholpunkt veranlasst, wo das Paket dann mehrere Tage aufbewahrt wurde, bevor es abgeholt wurde.
Dadurch verlängerte sich die Gesamtlieferzeit, was jedoch nicht auf Verzögerungen unsererseits zurückzuführen war.
Unser Team hat sich bereits mit Ihnen in Verbindung gesetzt, um Ihnen bei der Zustellung zu helfen. Sollten Sie noch Fragen oder Probleme haben, lassen Sie es uns bitte wissen. Wir helfen Ihnen gerne weiter. Vielen Dank!
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