Na začiatku bola komunikácia super plus povedali čo a ako dodať. Papiere som dodal niekoľko krát po sebe a opakovane, lenže stále posielali výzvy že nemajú také a také papiere i keď som dokladal. Ale... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Na začiatku bola komunikácia super plus povedali čo a ako dodať. Papiere som dodal niekoľko krát po sebe a opakovane, lenže stále posielali výzvy že nemajú také a také papiere i keď som dokladal. Ale... Ver mais
A empresa respondeu
I submitted all relevant documents to prove my claim. DEFEND die'nt bother to asked me for further details. Immediately after submitting my claim they confirmed my insurance claim would be paid into m... Ver mais
Overall, a great and positive experience. The phone call from Billy, was particularly timely and reassuring. Despite the actual car hire company being very reluctant to supply a detailed damag... Ver mais
A empresa respondeu
It was very simple to get hold of the claim form and the form was very easy to fill in - it took me around 15 minutes including the time for downloading and attaching documents. I expected the claim t... Ver mais
DEFEND INSURANCE GROUP operating companies provide specialised insurance solutions for the automotive industry and claims handling; focusing on extended warranties, GAP insurance and other innovative products. Driven by a commitment to exceed customer expectations by delivering unique solutions; DEFEND enables customers to worry less and 'Experience More' and contributes significantly to their satisfaction which in turn increases loyalty towards DEFEND partners within the Czech Republic, Poland, Hungary, Romania, Slovakia and also the UK
Roztylská 1860/1, 148 00 , Praha 11-Chodov, República Tcheca
Respondeu a 100% das avaliações negativas
Normalmente leva mais de 1 mês para responder
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Performed as promised..REFRESHING
Easy to claims process and quick resolution. Great experience.
Excellent customer service!
I had to make a claim due to an accident with my hire car (not my fault) and the team at icar insurance could not have been more helpful. The process to claim was straightforward and there was good communication throughout. I have recommended to my friends.
Super fast in managing the claim and everything went very smoothly.
It was very simple to get hold of the claim form and the form was very easy to fill in - it took me around 15 minutes including the time for downloading and attaching documents. I expected the claim to take a few weeks to resolve but it only took a couple of days for the claim to be sorted and for the money to be in my bank account. A great, no hassle experience
I submitted all relevant documents to prove my claim. DEFEND die'nt bother to asked me for further details. Immediately after submitting my claim they confirmed my insurance claim would be paid into my bank account within 5 days. I must confirm that the payment was paid on time. I would say DEFEND are an amazing insurance company. I was impressed with your excellence service.
Done everything ok better than I can imagine. The company secure my deposit which was ripped of by a fraudulent rental car company.
I do recommend DEFEND INSURANCE
Well done
Thank you very
Very impressed with how quickly they responded to my claim. Email communication is excellent.
I cannot recommend this company more highly, and I say that crucially after a claim and not just after the sales experience when these reviews are normally done. Had a claim, it got paid within a week. Excellent.
Výnikajuci poistný produkt (Defend Gap Max), ako aj asistencia pri likvidácii poist.udalosti. Veľké odporučenie👍💪
A quick reply to my claim. The website clearly outlines what’s required and I was able to simply upload the docs. They had a couple of questions, which I need to reply to, but once that information was provided the claim was quickly processed.
Sadly a recent rental was damaged while parked. Luckily I had the iCar excess insurance. The process for claiming was super easy and clear and the claim was processed within days. Would highly recommend!!
Very efficient process, no fuss and no delay. Great service
Quickest Insurance claim i have ever done i would give 10stars if possible
Simple, quick claim process
Great experience in reclaiming charges due to kerbing a hire car in Italy.
Very straightforward process in reclaiming this and money was back in my account within 1-2 weeks
Everythig ok. Cash on my account after 2 weeks after damage. (Car rent)
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