DeFlorance Avaliações 

2.546
•
O TrustScore é 4 de um total de 5

4,0

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I purchased 2 different colors in the same shoe. What was delivered was 2 pairs of the same shoe. I emailed them to let them know, they immediately apologized and will resend the correct shoe I ordere... Ver mais

Avaliado com 1 de um total de 5 estrelas

Worst shoes I have ever owned, terrible fit, hurt my feet. Terrible customer service, tried to return and it costs half the price of the shoe to send to China. Will never again buy something from onli... Ver mais

Avaliado com 5 de um total de 5 estrelas

On my third pair and loving them! I already traveled to Turkey and South Korea and walk and walk all day and never felt tired or uncomfortable. I like them so much I got a pair for my mother in law (s... Ver mais

Avaliado com 5 de um total de 5 estrelas

I saw an ad for DeFlorance sneakers on social media and read through the reviews. I decided to try them myself and ordered a pair of orthotic inserts as well! They shipped and arrived within a reasona... Ver mais

Detalhes da empresa


Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,0

Todas as avaliações

(2.546)

136 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great product!

The ordering process was seamless. The shoes are super cute and comfy. I got so many compliments the first day I wore them. People thought they were expensive designer shoes.

29 de outubro de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Shoes arrived when expected but...

Shoes arrived when expected. I have no idea what gel footbed they are talking about bec the shoes, while roomy in the toe box, are rather uncomfortable on the bottom of your foot. Not cushy at all. I seriously considered returning them before wearing them due to the political message included in the packaging. They shipped them in a plastic mailing envelope (like a FedEx soft envelope) and wanted to blame the lack of a box on Trump's tariffs. Seriously? The soft packaging was fine, probably cost less, no problem. But apparently a box would have been included if only we had non-reciprocal tariffs. What happened to the gel footbed advertised?

3 de novembro de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Positive customer service

I ordered a size US 11 and they sent me a size US 10 1/2. I told them I ordered an 11 but they said: "Your order was placed for size {11}, which, according to our size guide, corresponds to a shoe length of {10.7 inches}. We’ve recently updated our size labeling, and that same {10.7-inch} length is now labeled as size 10.5."
In the end, their customer service was very good and they sent me the US size 11 that I originally ordered. They're long enough and have a roomy toe box.

12 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I have both versions

I have both versions. I love both. The 2.0 is more cushioned. I had read people say they ran small. I had ordered. I contacted them and they intercepted my order and sized up. Very happy with my experience.

4 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Love love love! 💕 …

I love these shoes!Everytime I wear them out of the house I get compliments! They are so comfy and look stylish while also accommodating my wide feet. I’ll definitely buy more!

3 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

SO COMFORTABLE!!

This was actually my 2nd order from DeFlorance. The website was easy to use and my shoes came quickly on both orders.
I LOVE the shoes! These are the most comfortable walking shoes I've ever had! I thought that blisters and uncomfortable toes were normal until you break the shoes in. From the 1st time I put them on, they have been comfortable with a great footbed!

28 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Delivery was quick and efficient

Delivery was quick and efficient. I appreciated being updated on the timeline of when I would receive my shoes. The shoes were wrapped nicely and are so comfortable!! I have worn them for my long 12 hour shifts and for the first time my feet don’t hurt halfway through my shift!

2 de novembro de 2025
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

I purchased a pair of sneaker

I don’t write reviews unless I’m asked this is utterly ridiculous.
I purchased a pair of sneakers. I requested to return them they are not what I expected. Not true to size. I have received several advertisements emails no return authorization. I received and email from two different customer service rep. I have replied to all emails. It should not take this long to receive a response.

27 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Order the 1.0 in early summer and…

Order the 1.0 in early summer and recently ordered 2 pairs of 2.0. Love them both. Actually had someone at work ask me if they were DeFlorence shoes - she said she saw them online and wasn't sure if she should try them. I told her absolutely!

17 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My feet no longer hurt!

These shoes are the most comfortable shoes I have worn in a long time! Service was good! Please continue to produce comfortable styles. Slip on shoes or dressier shoes!

30 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Scam scam scam

Edit: 6 weeks later they are still refusing to send the correct shoes even though they offered to. They keep trying to get me to buy more shoes at a discounted rate. Shoes are EASILY 2 sizes too big. When I contacted them, they will charge me to return them, want me to pay for new shoes, are adamant that their shoes run to standard sizes. They mention in emails to double check their 'updated size chart'. So, they sent the wrong size, told me to give those away and purchase the correct size, or pay upwards of $60 to return them.

29 de setembro de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

I think I like these shoes

I think I like these shoes. I love the style and I got compliments the first time I wore them. I like the larger toe box, but the shoe itself is a bit wide for my foot. I also had to use inserts for them to be comfortable to wear for long periods of time.

23 de outubro de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Comfy shoes

Comfy shoes, but feel cheaply made. Like if they get wet I feel like the inner sole will completely come part. Haven’t had them long enough to know how easy they are to keep clean. Time will tell.

29 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Comfy Shoes

The first pair I bought were very comfortable, and I appreciated the wide toe box. My toes didn't get tingly, and the pain in my heel wasn't as intense as it had been. When I was sent the offer for the two pairs of shoes, I jumped on it. I am enjoying these as well. However, there is a weird loosening I can feel on one pair. It seems like the construction might be coming apart (even though I have only worn this pair a few times).

20 de outubro de 2025
Avaliação não solicitada

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