Infested cashews
I ordered 20kg of cashews for our business. They arrived about two weeks later - that is already too long. But not much I could have done about it. I was offered a 10% discount but.. I never received a discount. I simply let it go.
And now the worst part. About two months later the sealed bags of cashews showed signs of infestation. A webbing, apparently cause by moth larvae. The infestation did not spread in our pantry because upon inspection nothing else was infested and the bags of cashews from dehorecabox.nl were still sealed (20 bags of 1kg each).
Do yourself a favor and order someplace else. Pay a little extra and get it at the nottenshop.
I contacted the company about the infestation but after 10 days I still have not heard from them. That is not the company that stand behind its product.
AVOID.
Resposta da De horecabox
Dear Ericsson,
I'm sorry to hear you had a bad experience with us. However, when I tried to look you up in our data base, to find your order or (complaint) emails, I couldn't find any order in the last year.
I would like to get in contact with you to resolve the issue. Can you email patrick@dehorecabox.nl, thanks in advance!
Sincerely,
Patrick
