Speedy delivery, my daughter has only used the balm for 2 days and her eczema patches are already looking so much better andess irritated. She only has a few patches that flare up so hopefully this b... Ver mais
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Veja o que dizem as avaliações
Second time ordering from Delhicious and I absolutely love their products! They smell great and feel good on your skin and hair. I use the shampoo and conditioner and my very dry hair feels softer a... Ver mais
A empresa respondeu
I have so many products from this company because they're so good. I purchase the balms and creams for my children's eczema and it really has helped. I have the shampoo, oil, conditioner and hair mask... Ver mais
Poor customer service. I've bought 4 of the balms and the last one I've purchased is grainy and sticky with a weird texture and doesn't melt. Contacted them to find out if there was a batch issue or... Ver mais
A empresa respondeu
Detalhes da empresa
- Fornecedor de Produtos de Beleza
- Loja de Produtos de Beleza
- Loja de Cosméticos
- Centro de Saúde e Beleza
- Herbalista
- Loja de produtos de higiene
Escrito pela empresa
Born in Delhi, Made in the UK. Born to provide a natural solution for a dry skin condition developed during pregnancy, husband and wife team Zak and Zara went back to their Indian roots and began formulating in their kitchen. Starting with one product, Delhicious has grown into an innovative solution-based skincare brand with skin healing at its core.
Informações de contato
Reino Unido
- support@delhiciousbody.com
- delhiciousbody.com
4,5
Excelente
2 mil avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Have been very satisfied with the…
Have been very satisfied with the products received so far. Easy to order and prompt efficient service and delivery .
8 de maio de 2026
I have so many products from this…
I have so many products from this company because they're so good. I purchase the balms and creams for my children's eczema and it really has helped. I have the shampoo, oil, conditioner and hair mask for myself and my hair never felt so good.
27 de abril de 2026
Great products
Great products, always help my scalp & eczema. Saw a big difference in my hair. A lot thicker & healthier
22 de abril de 2026
Resposta da Delhicious
Hi Julie,
Thank you so much for your wonderful review! We are thrilled to hear that our products are helping your skin, scalp and hair. Your feedback means the world to us and it helps other customers make informed decisions.
We're constantly working to improve and provide the best experience, so please don’t hesitate to share any thoughts or suggestions you have in the future. We’d love to hear from you again anytime!
Best regards,
Marie
Second time ordering from Delhicious…
Second time ordering from Delhicious and I absolutely love their products! They smell great and feel good on your skin and hair.
I use the shampoo and conditioner and my very dry hair feels softer and slightly more hydrated.
I really like the scalp oil as well.
24 de abril de 2026
Resposta da Delhicious
Hi Melodie,
Thank you for sharing your positive feedback! We’re so happy that you like our Rich Roots haircare range and the products are helping your hair feel softer and hydrated. Your review is a big help to our team and future customers. If there’s anything else you love about the products (or anything you think we can improve), we’d really appreciate hearing about it.
Feel free to review any other products you've purchased from us - your thoughts are always appreciated. Thanks again for your support!
Cheers,
Marie
Poor customer service
Poor customer service.
I've bought 4 of the balms and the last one I've purchased is grainy and sticky with a weird texture and doesn't melt. Contacted them to find out if there was a batch issue or formulation change. Was told I have to send it back for 'inspection' at my own cost,despite sending photos and batch numbers of the old and new balm. Surely if they don't think there's a batch issue then sending a replacement to someone who is clearly a product fan and loyal customer makes way more sense? I work in healthcare and recommend this product to my eczema and psoriasis patients too. Definitely going to look for an alternative product to use and recommend. Really disappointed by this experience.
6 de maio de 2026
Avaliação não solicitada
Resposta da Delhicious
Hi,
I hope you're well and I'm sorry to hear about your experience. Regarding your feedback on our balms - they are 100% natural and poured by hand and therefore the colour/consistency can vary from batch to batch which is normal and the benefits are not affected by this. As the team were unable to see anything unusual on the images, they felt it best to physically inspect the item and of course would replace the item for you at no cost.
If you'd like some further support please do send an email, addressed to myself and I will personally pick this up. Apologies again for your experience, your feedback is valuable and will of course help us to improve and we’re always on hand to help.
All the best,
Marie
Resposta da Delhicious
Hi Nick,
Thank you for sharing your positive feedback! We’re so happy that our products met your expectations. Your review is a big help to our team and future customers. If there’s anything else you love about the products (or anything you think we can improve), we’d really appreciate hearing about it. Thanks again for your support!
Cheers,
Marie
Sent out the wrong item
Sent out the wrong item. Had a chat on their live chat option just to be told to email someone else at the end. Just to go through the whole process of sending back the items and waiting another week for the item I ordered originally.
18 de abril de 2026
Resposta da Delhicious
Hi Ummara,
Thanks for sharing your feedback. I've had a look at this for you and can see you were advised to email the support team to help with your query which is the standard approach we follow. To give you some more context, our online chat function is available throughout the day to help customers with product and routine advice. They are not able to help with post-purchase support as this would require more details as well as an email trail for full cycle support. If there's anything further you need support with please feel free to reach out anytime. Our response times are quick and generally your email will be handled within hours.
All the best,
Marie
Great hair products, but the lotion and service are a major letdown
I have been a loyal customer of this brand for a while and will continue to buy their hair products and balms as I have always had a great experience with them. However, the lotion is a massive disappointment and completely different in quality.
Despite being marketed as a moisturizer, the lotion does not soak into the skin. It leaves a sticky, tight, and uncomfortable film that I was forced to wash off immediately. It is simply unfit for its intended purpose.
When I raised this with customer service, the experience went from bad to worse. An advisor named Nic was incredibly dismissive, repeatedly telling me my physical experience was merely a "subjective preference." He even went as far as to tell me the product "does not require washing off," effectively telling me my own experience was wrong because other customers are happy.
It is a shame to see a brand I support hide behind "dermatologist approved" claims to ignore a legitimate product failure. While I love the balms and hair care, the handling of this complaint shows a significant lack of customer service training. To be told that an unusable product is just a "preference" is patronizing and unprofessional. I hope management takes this feedback seriously, as the current support is driving away loyal customers.
6 de maio de 2026
Avaliação não solicitada
Resposta da Delhicious
Hi,
Thanks for taking the time to leave your feedback. We’re really sorry to hear that our lotion didn’t work for you and that you felt dismissed during your conversation with our support team.
We appreciate you sharing your honest experience about both the product and the way your feedback was handled and this has been shared wider internally. I also wanted to take this opportunity to provide you with some context on the specific product which you were not happy with. Our lotion has been specifically formulated for customers with eczema and psoriasis and with this in mind, it is designed to hold some moisture at the skin surface. Ingredients such as Shea butter intentionally form a barrier to reduce water loss and hence, I understand the feeling you've described. Generally, these types of products are specially formulated for very dry or problem skin and are heavier by design as they prioritise protection over a synthetic/cosmetic finish. I hope this helps a little to clarify.
Nonetheless, we truly value your support and if there's anything further we can help or guide with, please feel free to reach out.
Best regards,
Marie
A fantastic product which has calmked by…
A fantastic product which has calmed by scalp psoriasis more than medicine. Brilliant stuff!
27 de abril de 2026
Resposta da Delhicious
Hi Emma,
Thank you so much for your amazing review of our Rich Roots haircare products! We are so happy to hear that these have helped calm your scalp psoriasis. Your feedback not only brightens our day but also helps future customers make the right choice.
If you ever have any other thoughts to share on the product, or on any others you’ve tried, we’d love to hear them! Your reviews have a huge impact, so feel free to keep them coming. We truly appreciate your support!
Best regards,
Marie
Great so far
Speedy delivery, my daughter has only used the balm for 2 days and her eczema patches are already looking so much better andess irritated. She only has a few patches that flare up so hopefully this balm will keep her itch free for a long time
29 de abril de 2026
Resposta da Delhicious
Hi Angela,
Thank you for your review - we really appreciate you taking the time to share your first impressions! We're glad to hear everything's gone smoothly so far, and we hope our Migh-Tea Moisture Balm continues to meet your expectations and helps your daughter. If you ever have any questions or need support along the way, we're always here to help.
We’d love to hear how you get on over time, so feel free to update your review or share your experience again down the line!
Warm regards,
Marie
Horrible grainy texture
I ordered the 4 lip balms and 2 of them are very grainy and rough and feel like they contain lots of microplastic beads in them. When I contacted customer service, they said this is probably due to the natural ingredients causing crystallisation and will melt into an oil when applying. This was not the case and it was very rough and uncomfortable to apply. I will be returning this.
4 de maio de 2026
Avaliação não solicitada
Resposta da Delhicious
Hi Maddie,
I hope you’re well and thanks for your feedback. From what you've described it seems some natural crystallisation has taken place which is not uncommon with our range given the nature of our unique natural formulations. I believe your purchase was made via another channel, please do continue to liaise with them for support.
All the best,
Marie
Great experience and communication…
Great experience and communication throughout my order. Staff were very professional, helpful, and generous. Products are all excellent. Since starting to use delhicious products, I kept going back again and again because the outcomes have always been amazing and beyond my expectations. Thank you for all the amazing products you do that give the exact solutions we need and more! Strongly recommended!!
8 de abril de 2026
Resposta da Delhicious
Hi Gehad,
Thank you so much for your amazing review of our products! We are so happy to hear that they are exceeding your expectations. Your feedback not only brightens our day but also helps future customers make the right choice.
If you ever have any other thoughts to share on the products, we’d love to hear them! Your reviews have a huge impact, so feel free to keep them coming. We truly appreciate your support!
Best regards,
Marie
This looks such a good product
This looks such a good product. Purchased for my daughter. Very quick delivery. Looking forward to seeing results for her
28 de abril de 2026
Resposta da Delhicious
Hi Margaret,
Thank you for your review - we really appreciate you taking the time to share your first impressions! We're glad to hear everything's gone smoothly so far, and we hope our Migh-Tea Moisture Balm meets your expectations and helps your daughter. If you ever have any questions or need support along the way, we're always here to help.
We’d love to hear how you get on over time, so feel free to update your review or share your experience again down the line!
Warm regards,
Marie
Resposta da Delhicious
Hi Giuseppe,
A huge thank you for leaving such a glowing review! We are so happy to hear you like our products. Your feedback means so much to our team, and we are grateful for your support.
If you have any thoughts on how we can improve or any particular products you want to shout out about, feel free to leave another review. We always enjoy hearing from you! Thanks again, and we look forward to hearing more from you soon.
Best,
Marie
Amazing products
Amazing products, they suit my dry skin which is prone to seasonal weather allergies. Smells amazing too.
27 de abril de 2026
Resposta da Delhicious
Hi Manj,
Thank you for sharing your positive feedback! We’re so happy that our products met your expectations and suit your dry skin. Your review is a big help to our team and future customers. If there’s anything else you love about the products (or anything you think we can improve), we’d really appreciate hearing about it.
Feel free to review any other products you've purchased from us - your thoughts are always appreciated. Thanks again for your support!
Cheers,
Marie
I absolutely love your products I have…
I absolutely love your products I have very dry skin I haven’t found anything until I tried your products my skin feels normal again
26 de abril de 2026
Resposta da Delhicious
Hi Diane,
We’re so grateful for your review! It’s fantastic to know that our products have made such a positive impact. We truly value your support. If you have any particular favourites from our collection, we’d love for you to share your thoughts on those.
Your reviews not only make our day, but they also help other customers find exactly what they’re looking for! Feel free to leave another review anytime - we look forward to hearing from you again!
Best wishes,
Marie
my hair has never been cleaner and…
my hair has never been cleaner and thicker
my hair is the healthiest its ever been
100% would reccomend
17 de abril de 2026
Resposta da Delhicious
Hi Jenna,
Thank you so much for your wonderful review! We are thrilled to hear that you like our Rich Roots haircare range and it's helping your hair feel healthier. Your feedback means the world to us and it helps other customers make informed decisions.
We're constantly working to improve and provide the best experience, so please don’t hesitate to share any thoughts or suggestions you have in the future. We’d love to hear from you again anytime!
Best regards,
Marie
Products are amazing
Products are amazing, always love buying from this company and feel that they offer a personal touch
17 de abril de 2026
Resposta da Delhicious
Hi Gillian,
A huge thank you for leaving such a glowing review! We are so happy to hear you like our products and company. Your feedback means so much to our team, and we are grateful for your support.
If you have any thoughts on how we can improve or any particular products you want to shout out about, feel free to leave another review. We always enjoy hearing from you! Thanks again, and we look forward to hearing more from you soon.
Best,
Marie
Great delivery and good product for an…
Great delivery and good product for an outbreak of eczema
24 de abril de 2026
Resposta da Delhicious
Hi Helena,
Thank you for sharing your positive feedback! We’re so happy that our Migh-Tea Moisture Balm met your expectations and helped with your outbreak of eczema. Your review is a big help to our team and future customers. If there’s anything else you love about the product (or anything you think we can improve), we’d really appreciate hearing about it.
Feel free to review any other products you've purchased from us - your thoughts are always appreciated. Thanks again for your support!
Cheers,
Marie
Resposta da Delhicious
Hi Nola,
Thank you so much for taking the time to leave us a review – we really appreciate it! We’re thrilled to hear that you were happy with our customer service. It’s always great to know when we’re meeting expectations and delivering a smooth experience.
If there’s anything else we can do for you in the future, please don’t hesitate to get in touch. We look forward to hearing from you again soon!
Warm regards,
Marie
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