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DeliverMyMotor Avaliações 

340
•
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I'd not used this company before, and didn't have high expectations. But I was wrong - I had 3 companies contact me, and the one I chose was much cheaper than the instant online quotes I'd got. But... Ver mais

Avaliado com 5 de um total de 5 estrelas

I had a great experience. I was personally recommend a transporter who went above and beyond to collect and deliver a car down the other end of the country the next day. Extra care and attention was t... Ver mais

Avaliado com 5 de um total de 5 estrelas

I used DeliverMyMotor to move my new car from Leeds to Hampshire and it was brilliant. I submitted the details, received a range of quotes and picked one, and it all went like clockwork. The portal is... Ver mais

Avaliado com 5 de um total de 5 estrelas

Easy process, through this website we found a trustworthy company to collect the car and they kept us informed throughout the process. Being able to pay the deposit through the website was a big r... Ver mais

Detalhes da empresa

  1. Serviço de transportes

Escrito pela empresa

DeliverMyMotor Connects you to nationwide Companies moving cars, vans, bikes, caravans, boats and anything else we can cover! Our aim is to reduce the large added fees on other platforms and ensure movers are Insured & trusted.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

340 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 14% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(340)

54 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Easy to use

Easy to use, got several competitive quotes and a great delivery experience.

Minus one point as the site fee isn't explained so clearly: it's on top of the mover's fees but I'd still use them again.

11 de dezembro de 2024
Avaliação não solicitada
logotipo da DeliverMyMotor

Resposta da DeliverMyMotor

Thank you for your feedback! We're glad you found the platform easy to use and had a great delivery experience. We appreciate your note about the site fee, and we’ll look into making it even clearer for our users. Your insight helps us improve, and we’re happy to hear you’d use us again. Looking forward to serving you in the future!

Avaliado com 5 de um total de 5 estrelas

Recommend JEFFNEWBOULD

Was a bit wary at first having never used a website like this before.
However, my car was collected as agreed and delivered within a few hours.
Recommend jeffnewbould if you receive a quote from him, Jeff was polite, excellent communication and took very good care of my car.

18 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

First time using this service

First time using this service. Really easy to use the site, quick quotes, great correspondence with Liam at LW who did the job and straight forward payment.
I was a little worried trusting my vehicle with a stranger, but the site reviews and transporter reviews put my mind at ease.

25 de agosto de 2024
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Wouldn’t rush back!

Wouldn’t rush back, although the driver I chose on my second attempt, Kev, was brilliant. First driver, Neil, let me down claiming vehicle broke down, then family hospitalisation. Lost my first deposit. No response from organisation regarding refund until eventually someone emailed a reply, also claiming hospitalisation, and said it would be sorted when he was discharged. Still waiting. Not happy, although, the driver Kev was great!

2 de maio de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

No customer service at all

No customer service at all. I try to register with them paid 30£ for fast registration and they claim your will be approve in 24 hours. Two weeks later and 5 emails no one get back to me. Registration still pending. No refund or rejection.
P.S. documents review still pending
I clicked on verification link raise few tickets but sole fare nothing get back to me. I have invoice for paying fee number 000616.

29 de maio de 2024
Avaliação não solicitada
logotipo da DeliverMyMotor

Resposta da DeliverMyMotor

We have an extensive vetting process including verification requirements that need to be followed. I will ensure your account is rejected and refunded. We certainly do not just let loose working with our customers especially with your attitude. Had you of responded to our verification email you would of been approved.

Avaliado com 1 de um total de 5 estrelas

Awful to deal with

Awful to deal with. I accepted a quote with a transporter and paid the deposit to Deliver My Motor. After several days of being messed about by the transporter i cancelled the job and went elsewhere. I messaged Deliver My Motor to explain the situation and request my deposit back and got absolutely no reply. There does not appear to be a main headquarters are help department. And there is no contact number. After several days of emails and messages and getting no response from anybody I had to go through my bank to get my money back l.
Absolutely disgusted by the service. Or lack of service I should say.
Will definitely never use again. And I would recommend avoiding at all costs. There are other similar providers about which I will use from now on.
The lack of customer service is worrying

27 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Zero customer service presence

I have been waiting for a reply for nearly 2 weeks to an email I sent as ‘URGENT’. Our car was damaged by the man we hired through this companies website. I have informed DeliverMyMotor and they have not tried to help or support us. I am hoping this review will get the attention of the customer service team to rectify our problem.

23 de abril de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

No response. Job accepted then turned down

Listed a job with full details. Received a bid which was accepted. Then told they haven’t got the time to do it and not sure when they can fit us in. Contact support for a refund. Have been waiting 3 days for support to respond. SLA is 24hrs. Understand 24hrs may not always be possible. But 72hrs later. Zero acknowledgment or response to a refund.

Website seemed fairly easy and straight forward to use. But sadly not the case and no support when things are not right.

14 de abril de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Easy and pain free

Easy and pain free. Got three quotes for a pick up and delivery. Delivery driver was polite and efficient. Good communication throughout.

25 de março de 2024
Avaliação não solicitada

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