DGM Solicitors Avaliações 

246
•
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Outstanding Service from Rachel Ramsey – Highly Recommended! ⭐⭐⭐⭐⭐ I would like to say a huge thank you to Rachel Ramsey at DGM for all her hard work, dedication and incredible support thr... Ver mais

Avaliado com 4 de um total de 5 estrelas

Kristina was very reassuring and always made time to answer any questions that I had and to explain everything to me. Her communication and compassion helped me during a very stressful time.

Avaliado com 5 de um total de 5 estrelas

I cannot thank Jenna @ DGM enough for everything she did, it may be her job but she really does care and I think that makes all the difference. I was involved in my first car accident which was... Ver mais

Avaliado com 5 de um total de 5 estrelas

This company is amazing! Lauren was brilliant from day 1 right to the end. She supported my case so much and was always very prompt with replying etc. She kept me updated at all times and helped me un... Ver mais

Detalhes da empresa

  1. Advogado

Informação fornecida por fontes externas variadas

Personal Injury Compensation Solicitors. No-Win No-Fee Specialist


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

246 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as avaliações

(246)

26 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

The overall experience of having to…

The overall experience of having to deal with a solicitor's has been better than expected. The communication throughout was brilliant given that they are very busy!
The office hours are the normal 9-5 however they will do the utmost to get back to you asap, In my case Sharon should of FINISHED at 5 but called me back alot later.
I believe Sharon went above and beyond and I would recommend her/them to others.
The only down side it's a drawn out process however, this is to be expected with the amount of justification that needs to be done. For example the solicitor has to justify why you needed physiotherapy as this does form part of a claim.

29 de abril de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing experience!

Amazing experience!. I was able to talk my concerns over with Sharon and then leave it all to her. She kept me updated with emails and updated me with any new information. Very easy to talk to, proffesional,very friendly and extremely helpful. It's just a shame I couldn't meet her to thank her in person.

12 de abril de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service received

Excellent service received. Always have responded promptly to my emails and telephone queries. Would definitely recommend to use DGM Solicitors !

9 de abril de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very swift service pleasant and polite…

Very swift service pleasant and polite to deal with wendy and katherine who dealt with my claim, couldn't be happier with the result! and a special mention to ceri and heather in accounts for the same day payment many thanks !

5 de abril de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Paul was brilliant !!!

Paul was brilliant !!!
He was very patient with me as a lot of the times I didn’t send in the right paper work or on time.
He gave me a great outcome to my case and I have to thank him 👍

2 de abril de 2019
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Excessive fees

Excessive fees, no clear identification of amount removed from my claim in the lead part of the letters received. Hidden costs not made clear at time, hidden in small print and only disclosed once claim finalised.
Great communication with Rachel Hughes @ DGM but poor outlay of letters and communication from the company, placing important information in the leading part of the letter, but am assured this will be addressed
Receiving only £902 from a claim paid out at £1500 seems harsh, even after aparent discounted rates of 25%
Overall congratulations to Rachel for her hard work, a great members of the team, but improvements need to be made at top level.
Well done Rachel Hughes

27 de março de 2019
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Hi I put a claim in on the 2nd of Oct I…

Hi I put a claim in on the 2nd of Oct I have just received an email today 20th March which says my payment was £2500. When I started the claim I was told the fees would be 25%, but now they say it is 25% plus admin fees which there saying is a total of £1442 which I think is absolutely disgusting I would never tell anyone to use these as I would feel guilty when they got ripped off

20 de março de 2019
Avaliação não solicitada
logotipo da DGM Solicitors

Resposta da DGM Solicitors

Hi Ian

Sorry to hear you have had a bad experience with our firm. I have looked at your file and emailed you; I trust it has resolved the issue. For clarity, the fee you refer to is an insurance policy that protects you against paying the other sides costs if you fail to beat an offer and it also pays your medical fees, court fees (AKA disbursements) etc.. in the event your claim fails , so that you don't have to. Its not an admin fee, you have the option to cancel it or not to take it out in the first place, we simply recommend it so that you are fully protected and we can work for you on a true "no-win no-fee" basis. It also allows us take cases to court to obtain the maximum amount of compensation we can, without the risk of paying your opponents costs or court fees if we don't. All of this is explained at the outset when we take on a claim it is also in the paperwork as well as the policy wording that we send to clients that choose to take out the policy. Our success fee is capped at 25% and that is all we have taken from your damages.

I hope this clarifies the issue along with my email to you.

Sam

Avaliado com 5 de um total de 5 estrelas

Sharon Stevens 5**

Where do I start, I was appointed to Sharon Stevens for my personal injury claim following a car accident which wasn't my fault. Sharon was extremely helpful throughout my case and responded very quickly to all emails, phone calls regarding and queries I had. Nothing was ever too much effort for Sharon, I feel she went above and beyond for me. Sharon helped me with everything and advised me to the best of her ability. I hope I may never need to use the service again due to the nature of it, but I guarantee if I ever did I would be first to email Sharon. I will miss our small phone calls as she was so polite and kindly mannered. I thank Sharon for everything she has done for me, she made the process that whole lot easier. She really was a star.

15 de março de 2019
Avaliação não solicitada
logotipo da DGM Solicitors

Resposta da DGM Solicitors

Thanks Jodie, Sharon is over the moon with your review!!

Avaliado com 4 de um total de 5 estrelas

Simply because just trying getting hold…

Simply because just trying getting hold of sharon was so hard. Most days I would
Get the phone put down on me, or told she will ring you back and never did. But as for kindness and the process of the claim not a
Fault would of been a 5* but I think thing needed to be said as may be it’s could be solved many thank

27 de fevereiro de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Recommended - DMG Solicitors

Excellent communication through the process to settle my claim which we did without issue and I appreciated that they are down to earth people who want to help!

25 de fevereiro de 2019
Avaliação não solicitada

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