Customer dispute to Diesel Marine Industries LLC
We are publishing this notice to document our experience as an international customer of Diesel Marine Industries LLC, United States, and to warn other companies in the heavy-equipment, marine and industrial-equipment sectors to conduct appropriate due diligence before making advance payments.
The transaction involved the purchase of an Caterpillar Spare part, under Invoice No. 13609.
Despite payment and subsequent communications regarding the order, the transaction became disputed due to the unresolved delivery and refund situation.
Our communications regarding this transaction involved:
• Francesco Torres Sole – Member of the company (CEO)
• Richard Williams – Sales – sales.dieselmarineindustries.com
• Jessica Thompson – Accounting – acc.dieselmarineindustries.com
We have retained documentary evidence related to the transaction, including the purchase documentation, invoice, payment records, correspondence, delivery communications and our formal requests concerning the resolution of the matter.
Our objective is not to make unsupported accusations. Our objective is to document the facts of the transaction and make this information publicly available so that other international buyers can conduct their own due diligence.
We are requesting a clear resolution of the dispute and the corresponding fulfillment of the company's obligations under the transaction.
We invite Diesel Marine Industries LLC to publicly clarify its position and provide documentary evidence supporting its position regarding this transaction.
Company: Diesel Marine Industries LLC
Website: dieselmarineindustries.com
Company location: 1309 Cofeen Ave Ste 1200 Sheridan WY 82801 United States, and 2340-D Taylor way, Tacoma WA 98421
All statements in this publication are based on our transaction records and communications, which can be provided to the appropriate authorities, platforms or legal representatives upon request.
UPDATE: This publication will be updated if the matter is resolved.
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