DigiClear Hearing Avaliações 

67
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Took my 98 year old mother to Digiclear Bishop's Stortford to fix a broken hearing aid and have a much delayed routine check. Jas was brilliant - attentive and thorough, explaining everything clearly... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have used Digiclear for a number of years now and the service has always been first class. When you purchase a hearing device from this business they really take the time and trouble to fully unders... Ver mais

Avaliado com 5 de um total de 5 estrelas

I was met by Jazz & made to feel very relaxed & fully understood the hearing process. After the test Jazz explained the outcomes clearly & went through my options of hearing aids thoroughly. I felt co... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I've never met a more professional team in any business. The receptionist has an amazing friendly, professional manner. The Optometrist ( I hope I have his title correct) was so charming and explained... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Aparelhos Auditivos
  2. também em
  3. Audiologista
  4. Serviço de Conserto de Aparelhos Auditivos

Informação fornecida por fontes externas variadas

DigiClear are your local hearing care specialists. With over 40 years of experience, we’ve helped thousands of people discover better hearing. We pride ourselves on treating each client as family and focus on providing the care and advice that is best for you. Our services include earwax removal, tinnitus treatment, hearing aid fitting & ongoing management, as well as a variety of other hearing loss treatments. Whether you need a regular check-up or you’re just worried about your hearing, we’re here to help.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

67 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(67)

1 avaliação nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Hearing upgrade

Knowledgeable patient staff. Very helpful
Definitely recommend

29 de fevereiro de 2024
Avaliação não solicitada
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Resposta da DigiClear Hearing

Many thanks for taking the time to write such a lovely review! We are happy you would recommend our clinic!

Avaliado com 5 de um total de 5 estrelas

On time

On time, very efficient, friendly and welcoming

27 de fevereiro de 2024
Avaliação não solicitada
logotipo da DigiClear Hearing

Resposta da DigiClear Hearing

Dear Peter, Many thanks for your review! We really appreciate it and are happy you were happy with our service

Avaliado com 5 de um total de 5 estrelas

Made to feel comfortable & relaxed

I was met by Jazz & made to feel very relaxed & fully understood the hearing process. After the test Jazz explained the outcomes clearly & went through my options of hearing aids thoroughly. I felt confident when selecting my hearing aid.

8 de fevereiro de 2024
Avaliação não solicitada
logotipo da DigiClear Hearing

Resposta da DigiClear Hearing

Dear Linda, Many thanks for your lovely review! We really appreciate the time taken to write this for us and are happy that you were happy with our service!

Avaliado com 5 de um total de 5 estrelas

Always a warm welcome .

Always a warm welcome .
Great wonderful service and advice.
Very caring.

14 de fevereiro de 2024
Avaliação não solicitada
logotipo da DigiClear Hearing

Resposta da DigiClear Hearing

Dear Linda,

Many thanks for your kind review. we are happy you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

The team were very professional and…

The team were very professional and friendly and a good laugh!
Great service.

13 de fevereiro de 2024
Avaliação não solicitada
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Resposta da DigiClear Hearing

Many thanks for taking the time to write such a positive review, we really appreciate it!

Avaliado com 5 de um total de 5 estrelas

Very pleasant

Very pleasant, efficient service

14 de fevereiro de 2024
Avaliação não solicitada
logotipo da DigiClear Hearing

Resposta da DigiClear Hearing

Dear John,

Many thanks for your positive review! We really appreciate it!

Avaliado com 5 de um total de 5 estrelas

As someone who values their auditory…

As someone who values their auditory health, I recently underwent a comprehensive hearing test, and the experience was enlightening. From the moment I arrived at the clinic, I was greeted by a friendly staff member who guided me through the process. The test itself was conducted in a comfortable and soundproof room, ensuring accurate results.

The audiologist explained each step of the test thoroughly, putting me at ease throughout the examination. Various tests were performed, including pure-tone audiometry, speech audiometry, and tympanometry, providing a comprehensive assessment of my hearing abilities.

One of the most beneficial aspects of the test was the personalised approach taken by the audiologist. They took the time to understand my concerns and addressed any questions I had regarding my auditory health. Additionally, they provided valuable insights into hearing protection and strategies for maintaining optimal hearing health.

The results of the test were presented to me in a clear and understandable manner, highlighting any areas of concern and discussing potential treatment options if necessary. Overall, the hearing test was an invaluable experience that has empowered me to take proactive steps towards preserving my auditory health.

I highly recommend undergoing a comprehensive hearing test for anyone who values their hearing and wants to ensure they are taking the necessary steps to maintain optimal auditory health. It is a small investment of time that can have a significant impact on one's quality of life in the long run.

9 de fevereiro de 2024
Avaliação não solicitada
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Resposta da DigiClear Hearing

Many thanks for writing such a glowing review . We are delighted that you are happy with the service we have provided.

Avaliado com 5 de um total de 5 estrelas

Another successful visit to Digiclear

Took my 98 year old mother to Digiclear Bishop's Stortford to fix a broken hearing aid and have a much delayed routine check. Jas was brilliant - attentive and thorough, explaining everything clearly and reassuring at all times. She not only completed the repair and carried out microsuction but also gave Mum a full hearing test and reprogrammed the hearing aids. Mum is delighted with the results.

8 de fevereiro de 2024
Avaliação não solicitada
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Resposta da DigiClear Hearing

Many thanks for taking the time to write such a lovely review. It was a pleasure seeing you both in the clinic and I am glad that your mother is able to hear better!

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service! Staff were friendly and helpful. The procedure was explained clearly and executed quickly, with perfect results.

6 de fevereiro de 2024
Avaliação não solicitada
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Resposta da DigiClear Hearing

Many thanks for your kind words! We really appreciate your review and are glad you were happy with our service!

Avaliado com 5 de um total de 5 estrelas

True Professionals

I've never met a more professional team in any business. The receptionist has an amazing friendly, professional manner. The Optometrist ( I hope I have his title correct) was so charming and explained everything. He had time for me to ask questions. I felt comfortable and relaxed. My results were fully explained. I highly recommend DigiClear Hearing.

5 de fevereiro de 2024
Avaliação não solicitada
logotipo da DigiClear Hearing

Resposta da DigiClear Hearing

Dear Lesley,

Many thanks for taking the time to write such a lovely review. We are happy you were delighted with our service.

Avaliado com 5 de um total de 5 estrelas

I have attended Digiclear for a few…

I have attended Digiclear for a few years to have microsuction and decided to take the plunge and have a proper hearing assessment with a view to ɓeing able to hear better in busy, noisier environment like a pub or restaurant. The hearing test was much more involved than I have had from the NHS and Jas explained the results in full and answered my questions clearly and she gave me an opportunity to try out demonstration aids which was very beneficial. At no time did I feel
under pressure to decide then and there. I would thoroughly recommend Digiclear for their friendly professionalism and their access to many different makes of hearing aids to choose from.

31 de janeiro de 2024
Avaliação não solicitada
logotipo da DigiClear Hearing

Resposta da DigiClear Hearing

Dear Paul,

Many thanks for taking the time to write such a glowing review! We are delighted you were happy with our service

Avaliado com 5 de um total de 5 estrelas

Simply the Best

I have been a Digiclear client for many years and have always received a first class service. This company are truly exceptional in their field and genuinely care about you as an individual.

My recent experience is evidence and is the reason that 5 stars isn’t really adequate.

I was keen to try the new Signia Silk hearing aids. I have complete hearing loss in one ear and hearing in the other ear is supplemented with an aid. Sound awareness and direction is a huge issue for me and therefore the microphone aid in my deaf ear we hoped would help me.

It most certainly did and the difference with these aids is life changing. I have not had hearing in that ear for 30 years and whilst I still don’t it feels like I have. Initially the difference is overwhelming, however my hearing has improved beyond recognition. I no longer turn my head to one side to hear better or feel obliged to have a friend always on my good side. The confidence it has given me is immeasurable.

The new technology is worth every penny, particularly when Digiclear is the supplier. I was absolutely mortified when I had the misfortune to lose an aid whilst out walking after only a week of use and with the aids on approval! The kindness and care shown to me following this very upsetting incident was amazing and a replacement aid supplied to one very relieved client.

Oliver Wright and all the team at Digiclear are wonderful and I cannot recommend them highly enough!

11 de janeiro de 2024
Avaliação não solicitada
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Resposta da DigiClear Hearing

Dear Tracy, Thank you so much for taking the time to write such an in depth review of our company. We are delighted you are happy with our service and happy you are delighted with the hearing aids too. we really appreciate your feedback.

Avaliado com 5 de um total de 5 estrelas

Everything is just so easy and…

Everything is just so easy and friendly. From the phone call through to the treatment just great.

15 de janeiro de 2024
Avaliação não solicitada
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Resposta da DigiClear Hearing

Dear Jim, Many thanks for taking the time to write us a lovely review. We are glad that your journey from start to finish has been great!

Avaliado com 5 de um total de 5 estrelas

Great service

Great service , very helpful staff!

17 de janeiro de 2024
Avaliação não solicitada
logotipo da DigiClear Hearing

Resposta da DigiClear Hearing

Dear Milena, Many thanks for your review. we really appreciate your feedback!

Avaliado com 5 de um total de 5 estrelas

Very friendly and professional

Very friendly and professional, with excellent equipment and knowledge.

3 de janeiro de 2024
Avaliação não solicitada
logotipo da DigiClear Hearing

Resposta da DigiClear Hearing

Dear Mr Willett, Many thanks for taking the time to write such a lovely review! we really appreciate it.

Avaliado com 5 de um total de 5 estrelas

Trial hearing aid

I saw Jude for a hearing test which was very informative. He then set me up with a trial period for the hearing aids. The service was first class throughout.

3 de janeiro de 2024
Avaliação não solicitada
logotipo da DigiClear Hearing

Resposta da DigiClear Hearing

Dear Fred,

Many thanks for taking the time to write a review. We are delighted that you were happy with our service.

Regards,

DigiClear Team

Avaliado com 5 de um total de 5 estrelas

Had had problems with my hearing…

Had had problems with my hearing devices. Made appt with Digiclear within 48 hours, helfpul guy checked my devices, discovered one of the wires had packed up and the other one was only 'faint'. He replaced the wires (no charge) and now I can hear again!

20 de dezembro de 2023
Avaliação não solicitada
logotipo da DigiClear Hearing

Resposta da DigiClear Hearing

Dear Susan, Many thanks for taking the time to write us a positive review. We are delighted you were happy with our service

Avaliado com 5 de um total de 5 estrelas

Recommend DigiClear

I've always had a good experience, very attentive and helpful

20 de dezembro de 2023
Avaliação não solicitada
logotipo da DigiClear Hearing

Resposta da DigiClear Hearing

Many thanks for the positive review, we really appreciate it!

Avaliado com 4 de um total de 5 estrelas

Prepare before attending

Having previously spent 3 days using an olive oil earspray the actual wax removal took a matter of mi. My right rear didn't require any wax removal at all. My left ear took a matter of seconds to "vacuum ".
Painless and quick experience. Not sure if £80 is value for money given the rapidity of treatment.

13 de dezembro de 2023
Avaliação não solicitada
logotipo da DigiClear Hearing

Resposta da DigiClear Hearing

Dear Phillip, Thank you so much for taking the time to write us a review. I am sorry that you feel that your treatment was not value for money. Each appointment we allocate 30 minutes to allow enough time for wax removal. We have taken your comments on board and appreciate your honest review.

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