Digital Marketing Institute Avaliações 

366
•
O TrustScore é 4.5 de um total de 5

4,3

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Avaliado com 1 de um total de 5 estrelas

Unacceptable level of service. The login portal consistently crashes with errors, and the password reset process does not work. I have reached out across every available support and admin email, only... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Alison was amazing. Thanks to her I got an extension and was able to pass my exam. I'll always be grateful to her.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Michelle was a key part of my postgraduate diploma experience. Her support, guidance, and genuine care made all the difference. She was approachable, kind, and incredibly reliable, always quick to r... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

It’s an amazing studying platform and all the stuff you’ll learn is worth it and that’s why I give it 5* however after I did my revision of all the lessons and quizzes I found the final exam nothing l... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Escola de Educação para Adultos
  2. Centro Educacional

Escrito pela empresa

THE GLOBAL STANDARD IN DIGITAL MARKETING CERTIFICATION The Digital Marketing Institute delivers unparalleled learning experiences. Gain an internationally recognized digital marketing certification. Develop your digital skills and advance your marketing career. Founded in 2009 and founded our Global Industry Advisory Council (GIAC) and signed our first educational partner in 2010. We received a €26 million investment from Spectrum Equity in 2016 and opened an office in Brisbane, Australia by 2018. We launched our membership platform and partnered with the American Marketing Association (AMA) to offer dual certification on core course content. We partnered with the Australian Marketing Institute (AMI) in 2021 to deliver industry-leading training and skills development to students in Australia. In 2022 we partnered with Neil Patel Digital to create a new and improved Search Marketing Specialist certification course. We were acquired by BPP Education Group and launched a new Postgraduate Diploma in Digital Marketing in 2023 We are the leading global standard in digital marketing training and certification and have certified over 100k people with 330k+ members worldwide.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

366 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,3

Todas as avaliações

(366)

28 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

My experience with the Digital Marketing Course

My experience with the Digital Marketing Institute (DMI) has been truly exceptional. What made it great was the outstanding level of support and guidance they provided throughout the course. The course content was well-structured, covering a wide range of digital marketing aspects with real-world relevance.

They accommodated my schedule and allowed me to study at my own pace, which is crucial for those with busy lives.

Overall, DMI has exceeded my expectations. Their commitment to education, attentive support, and flexibility make them a top choice for anyone seeking to excel in the field of digital marketing. I'm genuinely grateful for the opportunity and would highly recommend their courses to others.

15 de maio de 2023
Avaliação não solicitada
logotipo da Digital Marketing Institute

Resposta da Digital Marketing Institute

Hello Debora -thank you so much for your lovely feedback. We're delighted to hear you are enjoying your learnning experience and wish you the best of luck in continuing your studies.

Avaliado com 1 de um total de 5 estrelas

If I could give a lower star rating I…

If I could give a lower star rating I would. Avoid at all costs. Customer support is non existent and when a response is received they are rude and not helpful, essentially saying the student is at fault despite evidence being provided that Pearson Vue revoked my exam in error after the proctor requested I move items around my exam set up which is clearly documented in the video recording and provided to DMI. Then saying I have to pay to take the exam again. All seems like a money making scam. There are other providers of this course that you would be better to study at.

6 de agosto de 2023
Avaliação não solicitada
logotipo da Digital Marketing Institute

Resposta da Digital Marketing Institute

Hi Blair please refer to my email and review the footage again for yourself at 08mins55seconds you left the camera view. I'm sorry you are clearly disappointed that your exam was revoked but this was not an error -it was a violation of the Pearson Exam rules. During exam check-in process the proctor will ask candidates to show their workspace and ask to remove any notes, phones etc -this also usually means they ask you to pan the camera around the room. Once the exam is deployed candidates are not permitted to leave the camera view -as was the case here.

Avaliado com 5 de um total de 5 estrelas

Fantastic course

Fantastic course, highly recommend. I came into it with limited knowledge around digital marketing and now have a strong base to build upon. The content is delivered in an engaging way and it's easy to navigate across the course. Thank you DMI!

31 de julho de 2023
Avaliação não solicitada
logotipo da Digital Marketing Institute

Resposta da Digital Marketing Institute

Delighted to hear that Caroline -thank you!

Avaliado com 5 de um total de 5 estrelas

Exam Authorization Not Receive

Thank you for the quick fix.

1 de agosto de 2023
Avaliação não solicitada
logotipo da Digital Marketing Institute

Resposta da Digital Marketing Institute

Hi Impoy -glad your issue was resolved -thank you.

Avaliado com 5 de um total de 5 estrelas

The response was very professional

The response was very professional, while still exhibiting great level of empathy. The was willingness to help from the tone of the feedback and responses provided, which can say quite a lot about the personality of the support personnel(s)

25 de julho de 2023
Avaliação não solicitada
logotipo da Digital Marketing Institute

Resposta da Digital Marketing Institute

Thank you Adegbaju -the team really appreciate that.

Avaliado com 3 de um total de 5 estrelas

Good but Could be Better

I did two courses there, just finished my Expert course and waiting to be graded. I think they are very well organized and streamlined but the lectures are very vague and not very helpful. The instructors just talk in a lot of generality and nothing specific or deeply helpful. Because I've been doing marketing for several years, I know it already but for anyone just learning, the course wouldn't advance them significantly. Also, the practicals are not great either. Nothing in depth or highly useful. They also ask you to write two long papers but never once give you an example of a paper, which I thought was a bit odd.

Their support staff is excellent though!

30 de junho de 2023
Avaliação não solicitada
logotipo da Digital Marketing Institute

Resposta da Digital Marketing Institute

Thank you for your feedback Darren and appreciate you felt supported. Our resources are always developing and your feedback on these items contribute to our quality iand customer mprovement plans. Congratulations on completing another programme!

Avaliado com 5 de um total de 5 estrelas

One of the best decisions I've ever made!

First off let me say that I have a BA in Marketing that barely scratched the surface regarding marketing as a whole and only about one or two classes covered digital marketing. It left me with more questions than answers. I started doing a ton of research to learn everything I could about digital marketing and that is when I found the DMI. Lets just say that all of my questions and then some were answered. I have the DMI Professional and the DMI Expert cert. The professional is great and will teach you a lot, but the expert certification dives deep into digital marketing. I no longer have questions, I now have all the answers and information I need to market any product or service digitally. They even provide dozens of tools to help in planning any digital marketing campaign. I'll say this, if you had to choose between a traditional degree or a DMI certification, I would choose the DMI cert every single time. The knowledge you gain from the DMI is just so much better and will give you all the necessary knowledge to actually start marketing digitally once completed. I am extremely grateful for their service and I highly recommend it to anyone looking to get into digital marketing. Thank you very much!

24 de julho de 2023
Avaliação não solicitada
logotipo da Digital Marketing Institute

Resposta da Digital Marketing Institute

Hi Jesse, Congratulations on becoming successfully certified! We really appreciate this wonderful feedback and are delighted you obviously connected with all of the available resources to enhance your learning experience. Wishing you every success!

Avaliado com 3 de um total de 5 estrelas

An informative course but disappointing exam experience.

I signed up for the DMI Pro course in January with a grant from my local council. It was very gratefully received to further my career.

Due to personal circumstances, it took longer to complete than planned but I got it done and booked the exam.

The course material has been useful and really informative, giving me a great background in DM and advancing some bits I did already know. The site was easy to use and navigate which considering they are DM specialists is a good thing however the company (Pearson Vue) they outsource to for the exam is absolutely shocking. Their website is slow, hard to use, too many steps to book an exam, complicated emails in small size text, bad customer service and then problems in the exam that I am now blamed for and generic responses when a more personal experience is required.

It took over an hour to get logged in, it’s a good job I started early otherwise I would be leaving a review to say something different.

I did violate their exam rules which I accept but I had to keep asking for an issue to be looked into as I couldn’t complete certain questions, the only resolution provided was to restart the exam which broke my concentration twice but did not resolve the problem.

If the video recording of my during the exam and the chat box transcript are read, you can see I am being very reasonable by simply asking for a new voucher to retake the exam for free as I’m very reluctant to pay if I’m not able to answer all the questions and give myself the best chance of getting a high mark.

17 de julho de 2023
Avaliação não solicitada
logotipo da Digital Marketing Institute

Resposta da Digital Marketing Institute

Hi there -so sorry you finished up with a bad experience with the exam. We'll be happy to allow a re-sit so please contact me with your full details to arrange.

Avaliado com 1 de um total de 5 estrelas

I passed my certification yesterday so…

I passed my certification yesterday so just want to preface that this review is based on my experience fully engaging with the course material. I opted to get certified while I was getting my M.A. degree in digital marketing. I wanted more in-depth understanding of digital marketing principles so I could transition into a management role after graduating. However, this course covers everything that you can Google on your own and does not offer any value to “professional digital marketers” for the money you have to pay. I truly think this is a scam and would not recommend it. If you’re a beginner, just use YouTube. If you’re a professional, look elsewhere.

17 de julho de 2023
Avaliação não solicitada
logotipo da Digital Marketing Institute

Resposta da Digital Marketing Institute

Hello Ana -firstly congratulations on becoming successfully certified! I'm sorry to hear this feedback. It seems to me that perhaps a more advanced course would have been more appropriate. Normally we would receive indicators of issues throughout the customer journey surveys but we do not appear to have feedback from you. We would be happy to discuss access to a specialist program to bridge the gap you feel need. Perhaps our new Strategy and Leadership course would suit. Please contact me directly should you wish to explore your options.

Avaliado com 1 de um total de 5 estrelas

Low quality certifications, money grab.

Unresponsive staff, poor quality course content (typo's, low quality exam and practice exams, little thought put into quality of the content, outdated information).

Regarding the DMI Professional Certification.

14 de julho de 2023
Avaliação não solicitada
logotipo da Digital Marketing Institute

Resposta da Digital Marketing Institute

Thank you for providing your cohort details but we will additionally need your name/email address so that we may liaise with our Partner with whom you studied, so that we may follow up on your experience please.

Avaliado com 1 de um total de 5 estrelas

Not a good School

I'm currently studying the DMI expert certification; I don't recommend it.
I am an expert in Digital Marketing, but I wanted an American Certification since I'm from a different country and now living in the USA, all my titles are from Europe, I arrived at this school through the AMA associated with them.
I love marketing, I could be talking about it all day, but it's so dull that I can't follow and engage with the lessons. I spent around $4.000 and I think I won't complete it.

11 de julho de 2023
Avaliação não solicitada
logotipo da Digital Marketing Institute

Resposta da Digital Marketing Institute

Hello Julian -I believe one of our instructors is in touch with you and hopefully we can resolve any issues you are experiencing with the course and/or the certification.

Avaliado com 5 de um total de 5 estrelas

I came into this course having a…

I came into this course having a digital background and thought I would breeze through it. However, this course revealed to know how many skill gaps and it was really eye-opening to go through the course and learn a whole lot more than I expected. I have a whole lot more confidence approaching my work and I am even more curious to learn more and build my skill.

18 de maio de 2023
Avaliação não solicitada
logotipo da Digital Marketing Institute

Resposta da Digital Marketing Institute

Hello Ivory -that is really great news and we appreciate you sharing. Confidence comes from competence -so delighted you are feeling the benefit and don't forget to keep availing of Membership resources to stay relevant and keep on learning!

Avaliado com 5 de um total de 5 estrelas

I have thoroughly enjoyed the course…

I have thoroughly enjoyed the course material and have received tremendous support from DMI. I have routinely spoken with Darragh Boyel and have always received prompt responses and tons of support. This, in turn, has made my experience with DMI exceptional.

Would highly recommend DMI and speaking with Darragh throughout the process.

26 de maio de 2023
Avaliação não solicitada
logotipo da Digital Marketing Institute

Resposta da Digital Marketing Institute

Thank you very much for your feedback Aman. Delighted you are enjoying your learning experience!

Avaliado com 5 de um total de 5 estrelas

Great

Fast and understanding of my situation!

26 de junho de 2023
Avaliação não solicitada
logotipo da Digital Marketing Institute

Resposta da Digital Marketing Institute

Thank you Soifia -it's always our aim to please and be flexible where we can.

Avaliado com 5 de um total de 5 estrelas

Interesting and insightfull course

Really good communication from the team, Darragh Boyle was a great contact for all information required. The Course itself was well structured, easy to follow and allowed me to learn and really put into practice digital marleting skills within my current role.

26 de junho de 2023
Avaliação não solicitada
logotipo da Digital Marketing Institute

Resposta da Digital Marketing Institute

Thank you for that positive feedback Dominic -glad to hear you are enjoying the programme.

Avaliado com 1 de um total de 5 estrelas

Very bad customer support and…

Very bad customer support and unacceptable lead time to answer simple requests, especially when is assignment submission period. Also, I submitted my assignment mid-February, now is June and still no one is able to to let me know my grade. Very disappointing for such an organization.

1 de fevereiro de 2023
Avaliação não solicitada
logotipo da Digital Marketing Institute

Resposta da Digital Marketing Institute

Congratulations on becoming successfully certified Katerina. I understand our instructor has been in touch making amends.

Avaliado com 5 de um total de 5 estrelas

Thank you for this amazing experience

Thank you for this amazing experience, mostly of the needed topics in the digital marketing field were included in this program.

1 de julho de 2022
Avaliação não solicitada
logotipo da Digital Marketing Institute

Resposta da Digital Marketing Institute

Thank you Shadi -delighted to hear that. Don't forget to keep exploring your membership for lots of additional content and topics relevant to the field.

Avaliado com 5 de um total de 5 estrelas

Absolutely Excellent!

Alison was excellent! She was kind and empathetic. Support was quick, seamless, and simple.

26 de maio de 2023
Avaliação não solicitada
logotipo da Digital Marketing Institute

Resposta da Digital Marketing Institute

Hi Kendall -appreciate that feedback thank you

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