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Digiweb Avaliações 7.639

O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I have been with Digiweb for a year now. Their customer support has always been helpful and extremely knowledgeable. The fibre broadband has been almost bulletproof, but even then any minor issues hav... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Great service. Gillian knew exactly what she was talking about and answered all my questions . Slight hiccup in that my account went active today but my modem won't arrive until tomorrow so I am with... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My agent Maurice was excellent, nice to have someone who knows what they are taking about. I've aways found Digiweb to be very reliable and excellent value, but when you put that type of service with... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Maurice from the sales team contacted me unprompted via email with a deal to keep my contract pricing the same for another year. It made my day to not have to worry about another bill increase (especi... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Empresa de telecomunicação
  2. Provedor de internet
  3. Serviço de telefone e internet

Escrito pela empresa

At Digiweb, we are proud to be Ireland’s highest-rated broadband provider on Trustpilot, with over 6,500 reviews and a 4.8-star rating. For over 25 years, we’ve been delivering fast, reliable, and affordable broadband solutions to homes and businesses across the country. We offer a range of high-speed fibre services, including SIRO Gigabit Fibre and NBI Rural Fibre, ensuring seamless connectivity no matter where you are. Digiweb is committed to delivering fast, reliable, and affordable internet, backed by a customer-first approach and exceptional support. Our goal is to keep you seamlessly connected with top-quality service at a great price.

Our Best Ever Deal

Escrito pela empresa

SIRO Gigabit Broadband | Just €37.95 a month
Experience next-level broadband with SIRO Gigabit Fibre from Digiweb – delivering speeds of up to 1000Mbps plus a FREE WiFi 6 modem for just €37.95 per month! Powered by a 100% fibre-to-the-home (FTTH) network, this package offers lightning-fast downloads, ultra-low latency, and rock-solid reliability for seamless streaming, gaming, and working from home.

Fibre Broadband Guarantee

Don’t worry if your home is not yet Fibre enabled.

Don’t worry if your home is not yet Fibre enabled.
Order any Digiweb Broadband Plan and you’ll receive our Fibre Guarantee. We’ll check your telephone line at least once every 3 months and we’ll get in touch with you once your premises are fibre enabled. We have your interest at heart and work passionately to provide you with the best possible service wherever you live in Ireland. One less thing to worry about.

Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

8 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 87% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

My agent Maurice was excellent

My agent Maurice was excellent, nice to have someone who knows what they are taking about. I've aways found Digiweb to be very reliable and excellent value, but when you put that type of service with staff that can actually do the job, its magic . Thanks Maurice and Digiweb

16 de abril de 2026
Avaliação não solicitada
logotipo da Digiweb

Resposta de Digiweb

We like to say we are a cut above the rest and as for Maurice sure he is only deadly

Avaliado com 5 de um total de 5 estrelas

Technical Excellence,

Thanks DigiWeb Technical Team for Restoring My Internet Today,
An Amazing Job, Im Very Happy,
Its running Smoothly Now,
Many Many Thanks,
Best Wishes,
Trevor,

16 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My Opinion

I put in a request to change broadbands on switcher.ie and a few hours later a lovely sales woman called Gillian was so sweet and patient with me and so helpful and she helped me find the information she needed to help push my broadband transfer to be more smoothly and 3 days later i received my new router and bill payment card for an post and she was so sweet when i got confused about how my bill would work she replied to my concern when i contacted their whatsapp team ♾️ rating Thanks Gillian

13 de abril de 2026
Avaliação não solicitada
logotipo da Digiweb

Resposta de Digiweb

She is a keeper thats for sure ! Thanks so much for joining Digiweb

Avaliado com 5 de um total de 5 estrelas

5 star sign up experience, very recommended.

There are lots of broadband companies in Ireland selling very similar levels of speeds and prices, so the real qualifier for me becomes great customer service. Digiweb is a guaranteed Irish company and there was no long wait or annoying hold music.
I definitely got great advice and customer service from Adam who took my query, explained my options and did it with a great easy manner. No upsell or pressure selling, just a solid company. The equipment looks quality too, with a wifi 6 modem, and no connection fee, which was very welcome.

Easily the easiest sign up for broadband I've done yet. In a time where it's really hard to talk to an actual person, it's great to find a company that can take a call. Fair play to Adam and Digiweb. Happy to recommend them.

16 de abril de 2026
Avaliação não solicitada
logotipo da Digiweb

Resposta de Digiweb

We say 'We'll Impress You' and looks like we did - thanks so much .

Avaliado com 5 de um total de 5 estrelas

Maurice from Sales

Maurice from the sales team contacted me unprompted via email with a deal to keep my contract pricing the same for another year. It made my day to not have to worry about another bill increase (especially in today’s climate). When I followed up with Maurice to go ahead with the deal I got through to him right away and everything was handled promptly. I have never had such positive interactions from any prior ISP and would definitely recommend Digiweb to someone based on the positive interactions I’ve had with them this past year.

16 de abril de 2026
Avaliação não solicitada
logotipo da Digiweb

Resposta de Digiweb

That is how we roll............seriously though thanks so much for choosing to stay with us !

Avaliado com 5 de um total de 5 estrelas

Maurice made the renual very easy

Maurice made the renual very easy.
He was attentive and polite. He was also very knowledgeable about products available.

16 de abril de 2026
Avaliação não solicitada
logotipo da Digiweb

Resposta de Digiweb

He is a huge asset to the company - thanks for choosing to stay another year

Avaliado com 5 de um total de 5 estrelas

Best provider ever. Will not change

Best provider ever. Never any problems with broadband. I'm with them couple of years. Also Maurice from Customer service always helpful and pleasant. Thank you Maurice

16 de abril de 2026
Avaliação não solicitada
logotipo da Digiweb

Resposta de Digiweb

He is a huge asset to the company ! Thank you .

Avaliado com 5 de um total de 5 estrelas

Fast and friendly support

Fast and friendly support

16 de abril de 2026
Avaliação não solicitada
logotipo da Digiweb

Resposta de Digiweb

Just what you want when you call a helpdesk , thank you for taking the time to leave the review we really appreciate them .

Avaliado com 1 de um total de 5 estrelas

It's no use ,keeps going on and off

16 de abril de 2026
Avaliação não solicitada
logotipo da Digiweb

Resposta de Digiweb

Hi William I am sure you have spoken to our tech guys but would you mind sending your account number please to customercare@digiweb.ie and mark it for the attention of Nicola please

Avaliado com 4 de um total de 5 estrelas

Great service

Great service. Gillian knew exactly what she was talking about and answered all my questions . Slight hiccup in that my account went active today but my modem won't arrive until tomorrow so I am without internet. Not ideal when you work frim home.

13 de abril de 2026
Avaliação não solicitada
logotipo da Digiweb

Resposta de Digiweb

I am sorry to read about the delayed modem but thank you for leaving this review especially considering this

Avaliado com 5 de um total de 5 estrelas

I received a call

I received a call , a very calm person with excellent customer service. He explained step by step everything i needed to know , with no rush and confusion. Thank you!

16 de abril de 2026
Avaliação não solicitada
logotipo da Digiweb

Resposta de Digiweb

Thank you for taking the time to leave this lovely review too

Avaliado com 5 de um total de 5 estrelas

Good support

Good support, but the post man did deliver it to the wrong house.. I did find the Modem in the end, thankfully!

15 de abril de 2026
Avaliação não solicitada
logotipo da Digiweb

Resposta de Digiweb

Oh not what you want to be doing on a Thursday playing hunt the modem ! Glad you got sorted and thanks for the 5 stars

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