I have been with Digiweb for a year now. Their customer support has always been helpful and extremely knowledgeable. The fibre broadband has been almost bulletproof, but even then any minor issues hav... Ver mais
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I have been with Digiweb for a year now. Their customer support has always been helpful and extremely knowledgeable. The fibre broadband has been almost bulletproof, but even then any minor issues hav... Ver mais
A empresa respondeu
Great service. Gillian knew exactly what she was talking about and answered all my questions . Slight hiccup in that my account went active today but my modem won't arrive until tomorrow so I am with... Ver mais
A empresa respondeu
My agent Maurice was excellent, nice to have someone who knows what they are taking about. I've aways found Digiweb to be very reliable and excellent value, but when you put that type of service with... Ver mais
A empresa respondeu
Maurice from the sales team contacted me unprompted via email with a deal to keep my contract pricing the same for another year. It made my day to not have to worry about another bill increase (especi... Ver mais
A empresa respondeu
At Digiweb, we are proud to be Ireland’s highest-rated broadband provider on Trustpilot, with over 6,500 reviews and a 4.8-star rating. For over 25 years, we’ve been delivering fast, reliable, and affordable broadband solutions to homes and businesses across the country. We offer a range of high-speed fibre services, including SIRO Gigabit Fibre and NBI Rural Fibre, ensuring seamless connectivity no matter where you are. Digiweb is committed to delivering fast, reliable, and affordable internet, backed by a customer-first approach and exceptional support. Our goal is to keep you seamlessly connected with top-quality service at a great price.
Escrito pela empresa

Don’t worry if your home is not yet Fibre enabled.

IDA Business & Technology Park, Dundalk, A91 KR80, Co. Louth, Irlanda
Respondeu a 87% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I had the pleasure to liaise with Patrick Sheelan who was extremely helpful to my requirements
Maurice was very nice and helpful. I always find all the staff excellent
Had a great experience with digi web.the rep on the phone Morris was both very helpful and professional 👌👌

Resposta de Digiweb
My agent Maurice was excellent, nice to have someone who knows what they are taking about. I've aways found Digiweb to be very reliable and excellent value, but when you put that type of service with staff that can actually do the job, its magic . Thanks Maurice and Digiweb

Resposta de Digiweb
Thanks DigiWeb Technical Team for Restoring My Internet Today,
An Amazing Job, Im Very Happy,
Its running Smoothly Now,
Many Many Thanks,
Best Wishes,
Trevor,
Adam was so helpful and a pleasure to deal with

Resposta de Digiweb
I put in a request to change broadbands on switcher.ie and a few hours later a lovely sales woman called Gillian was so sweet and patient with me and so helpful and she helped me find the information she needed to help push my broadband transfer to be more smoothly and 3 days later i received my new router and bill payment card for an post and she was so sweet when i got confused about how my bill would work she replied to my concern when i contacted their whatsapp team ♾️ rating Thanks Gillian

Resposta de Digiweb
There are lots of broadband companies in Ireland selling very similar levels of speeds and prices, so the real qualifier for me becomes great customer service. Digiweb is a guaranteed Irish company and there was no long wait or annoying hold music.
I definitely got great advice and customer service from Adam who took my query, explained my options and did it with a great easy manner. No upsell or pressure selling, just a solid company. The equipment looks quality too, with a wifi 6 modem, and no connection fee, which was very welcome.
Easily the easiest sign up for broadband I've done yet. In a time where it's really hard to talk to an actual person, it's great to find a company that can take a call. Fair play to Adam and Digiweb. Happy to recommend them.

Resposta de Digiweb
Maurice from the sales team contacted me unprompted via email with a deal to keep my contract pricing the same for another year. It made my day to not have to worry about another bill increase (especially in today’s climate). When I followed up with Maurice to go ahead with the deal I got through to him right away and everything was handled promptly. I have never had such positive interactions from any prior ISP and would definitely recommend Digiweb to someone based on the positive interactions I’ve had with them this past year.

Resposta de Digiweb
Maurice made the renual very easy.
He was attentive and polite. He was also very knowledgeable about products available.

Resposta de Digiweb
Best provider ever. Never any problems with broadband. I'm with them couple of years. Also Maurice from Customer service always helpful and pleasant. Thank you Maurice

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Resposta de Digiweb
Great service. Gillian knew exactly what she was talking about and answered all my questions . Slight hiccup in that my account went active today but my modem won't arrive until tomorrow so I am without internet. Not ideal when you work frim home.

Resposta de Digiweb
I received a call , a very calm person with excellent customer service. He explained step by step everything i needed to know , with no rush and confusion. Thank you!

Resposta de Digiweb
Good support, but the post man did deliver it to the wrong house.. I did find the Modem in the end, thankfully!

Resposta de Digiweb
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