Easy purchase, quick to ship. France to Memphis, Tn to Dulles airport in Va through customs to fedex distribution in Manansass, Va. in less than 24hrs. Fedex domestic usa is the only under performer n... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Easy purchase, quick to ship. France to Memphis, Tn to Dulles airport in Va through customs to fedex distribution in Manansass, Va. in less than 24hrs. Fedex domestic usa is the only under performer n... Ver mais
A empresa respondeu
I would leave 0 stars if I could. My hiking poles arrived without alternative tips. I called the company whose email appeared on the order confirmation and they denied all knowledge - apparently the... Ver mais
The sunglasses are fantastic. I will say though, that the process for buying this make and model—Bliz Fusion, Neon Rose sunglasses—is very, very difficult in the USA. I managed it once, but I want to... Ver mais
A empresa respondeu
The company was easy to use for purchase and shipped within 24 hours. Arrived on time/early. Great experience.
A empresa respondeu
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Package arrived quickly and loved the shoes!

Resposta da Direct Running
The sunglasses are fantastic. I will say though, that the process for buying this make and model—Bliz Fusion, Neon Rose sunglasses—is very, very difficult in the USA. I managed it once, but I want to get a 2nd pair, and I can’t figure out how I did it, so that I can do it again!

Resposta da Direct Running
This company delivered to me in two weeks which was very fast considering it was overseas. I am pleased with my Garmin watch which was in a sealed new box.

Resposta da Direct Running

Resposta da Direct Running
A heads-up for anyone ordering outside of Europe: under the drop-down menu for an item of clothing, it says, “French sizes by default”. With a $200 USD order in my basket, I wanted to make sure the mediums I was going to purchase correlated with US sizing. Emails to customer service either went unanswered, were sporadic in reply, and all were monosyllabic in nature. Not exactly a vote of confidence, and the person in question isn’t representing the Direct Running brand in the best light. Hoping my items fit correctly, avoiding the cost and time of returning.
POSTSCRIPT: I did exactly what they said in their reply, and got the EXACT SAME non-answers. HIGHLY recommend avoiding doing business with this company and getting your athletic wear from online retailers who have a modicum of customer service. Thanks, Spacefoot!

Resposta da Direct Running
Very quick process although i was in Texas and the order was coming from France. I got my shoes in 4 days.

Resposta da Direct Running
It was extremely easy to place the order and even though I am in the US the delivery was earlier than anticipated.

Resposta da Direct Running
The hats shipped quickly and exactly as described on the site - great price as well. Excellent service over all. Thank you.
I was a little worried about ordering because I am in US.& this company ships from France. I emailed them about my concern they answered me right away & the best part was I got my shipment in 2 days. I ordered a balaclava love it.
Really wonderful customer service. They do everything to assure a seamless transaction.
The goods came all right, a little crumpled box. delivery to Ireland two weeks if you have time to wait
My delivery took almost 2 weeks to arrive. When it did finally arrive the packaging was damaged which I didn't mind but the item inside was also damaged. I emailed Direct Running regarding this but they won't reply back. DON'T ORDER FROM THIS COMPANY
Returns were very expensive. Had I known this I would have bought elsewhere.
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