Direct2Publik - Home & Garden Avaliações 

943
•
O TrustScore é 3.5 de um total de 5

3,6

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Stay away from this company, ordered a product and paid next day delivery and it didn’t arrived. Now they say will arrive in a week; dismal customer service. It’s frustrating paying for a service when... Ver mais

Avaliado com 5 de um total de 5 estrelas

It is my priviledge to give a review of my dealings with this group of charming, polite, very friendly (..but always professional and buisiness-like.) young men. ~My overall experince nothing l... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great customer experience. Nothing was to but bother, emailed them a few times regarding a product and they replied promptly and delivery was very quick. 5 stars would definitely recommend. Many thank... Ver mais

Avaliado com 3 de um total de 5 estrelas

Purchased 2x800w halogen portable heaters 10/10/25 from B&Q online and this company is the company that dispatched the order. Arrived in good time and well packaged. Used only one a few times for co... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Comércio online
  2. Fornecedor de Peças para Eletrodomésticos
  3. Loja de Balcões
  4. Loja de utensílios de cozinha
  5. Revendedor de Produtos Residenciais

Escrito pela empresa

Direct2Publik is one of the one of the fastest growing online importers, exporters & distributors of Machine Tools, Car Accessories, Cashboxes, Chisels & Files, Clamps, Storage & Tool Boxes - Belts, Tape Measures, Torches, Trowels & Scrapers, Screwdrivers, Security Locks, Socket Sets & Wrenches, Spanners, Spirit Levels, Staple Guns, Safety Wear, Saws-Cutters, Power Tools, Plumbing Items, Hardware, Knives & Multi Tools, Pliers, Hammers & Axes, Electrical, Garden ware, Gloves, Drill & Bits and Router Bits, Diamond Blades, Decorative, Adhesive Tapes and many more products for traders and DIY customers."


Informações de contato

3,6

Bom

O TrustScore é 3.5 de um total de 5

943 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 63% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,6

Todas as avaliações

(943)

61 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Late arriving

My products were due to arrive on Saturday afternoon but only arrived Monday morning. No problem at all with the product or the delivery but we had waited in for it.

11 de julho de 2025
logotipo da Direct2Publik - Home & Garden

Resposta da Direct2Publik - Home & Garden

Thanks so much for sharing your experience with us, we hope to see you again soon!

Avaliado com 1 de um total de 5 estrelas

10 days overdue item

I innocently ordered a swimming pool on Wowcher through this company promised delivery within days. No delivery and when I try to contact they send an email saying my delivery is on a pallet. No answer ftom phones No reply on wassup. Where is my purchase? Who knows ? But they certainly took hundreds of pounds ftom me.

16 de julho de 2025
Avaliação não solicitada
logotipo da Direct2Publik - Home & Garden

Resposta da Direct2Publik - Home & Garden

Dear Customer,

Sorry for the inconvenience caused.

Can you kindly provide us with your Order ID and we can investigate for you please.

Kind regards
Direct2Public

Avaliado com 1 de um total de 5 estrelas

Poor delivery service

Received email notification 14th July to state item had been shipped, payed extra for next day delivery, still waiting for item 7 days later, purchased from this company based on good reviews but my experience has been bad and frustrating to say the least.

14 de julho de 2025
logotipo da Direct2Publik - Home & Garden

Resposta da Direct2Publik - Home & Garden

Dear Customer,

Sorry for the inconvenience caused.

One of our customer service agents will be in touch with you.

Kind regards
Direct2Public

Avaliado com 1 de um total de 5 estrelas

The product I purchased is unavailable…

The product I purchased is unavailable in the store. My money has been charged. I receive a notification that the order is being prepared for shipping. The next day, I receive another message saying they don't have what I ordered and will refund my money in a few days. I don't recommend it.

13 de julho de 2025
logotipo da Direct2Publik - Home & Garden

Resposta da Direct2Publik - Home & Garden

Dear Customer,

Sorry for the inconvenience caused.

One of our customer service agents will be in touch with you.

Kind regards
Direct2Public

Avaliado com 1 de um total de 5 estrelas

Poor customer service

Poor customer service, if you need to return an item they are happy to accept it back but when it comes to refunding your money you will have to chase them. Won’t buy from them again

15 de julho de 2025
Avaliação não solicitada
logotipo da Direct2Publik - Home & Garden

Resposta da Direct2Publik - Home & Garden

Dear Customer,

Sorry for the inconvenience caused.

Can you kindly provide us with your Order ID and we can investigate for you please.

Kind regards
Direct2Public

Avaliado com 1 de um total de 5 estrelas

A box full of tat I would not purchase…

A box full of tat I would not purchase any mystery boxes as u will possibly only get 1or 2 items of interest

24 de junho de 2025
logotipo da Direct2Publik - Home & Garden

Resposta da Direct2Publik - Home & Garden

Dear Customer,

Sorry for the inconvenience caused.

Can you kindly provide us with your Order ID and we can investigate for you please.

Kind regards
Direct2Public

Avaliado com 1 de um total de 5 estrelas

Used dangerous drill , instead of new

Ordered a corded drill from this dodgy company supposed to be new!
I think I got somebodies damaged return. No response from company what so ever to my emails. terrible customer service, don’t reply to emails or answer phone.
They knew when they dispatched it that it was damaged and used.
I would definitely avoid this company like the plague, taking people’s money under false pretence.
Don’t know how they sleep at night , no brain , no conscience.

3 de julho de 2025
Avaliação não solicitada
logotipo da Direct2Publik - Home & Garden

Resposta da Direct2Publik - Home & Garden

Dear Customer,

Sorry for the inconvenience caused.

Can you kindly provide us with your Order ID and we can investigate for you please.

Kind regards
Direct2Public

Avaliado com 1 de um total de 5 estrelas

Dodgy company.

Wouldn’t do next day delivery even when paid for, took 4 days of trying to contact the company asking where my item was and they only replied because I said I was asking my bank for the money back. A proper dodgy company.

1 de julho de 2025
logotipo da Direct2Publik - Home & Garden

Resposta da Direct2Publik - Home & Garden

Dear Customer,

Sorry for the inconvenience caused.

Can you kindly provide us with your Order ID and we can investigate for you please.

Kind regards
Direct2Public

Avaliado com 5 de um total de 5 estrelas

Great service and very professional

Great service and very professional. The staff was helpful in helping me find the right product. 💯 recommend them.

7 de julho de 2025
Avaliação não solicitada
logotipo da Direct2Publik - Home & Garden

Resposta da Direct2Publik - Home & Garden

Thanks so much for sharing your experience with us, we hope to see you again soon!

Avaliado com 5 de um total de 5 estrelas

~ WATCH OUT, 'AMAZON', 'EBAY', etc.!! ~

It is my priviledge to give a review of my dealings with this group of charming, polite, very friendly (..but always professional and buisiness-like.) young men.
~My overall experince nothing less a delight and rewarding.

The item I received was sturdy, well-made, practical and superb value for the money...

In my opinion, many other extremely large U.K. organisations should take a long, very hard look at 'Direct2Public' and learn from those guys in West Bromwich, just how to run a company.!

Dr. Alan H. McAfee

28 de maio de 2025
logotipo da Direct2Publik - Home & Garden

Resposta da Direct2Publik - Home & Garden

Thanks so much for sharing your experience with us, we hope to see you again soon!

Avaliado com 5 de um total de 5 estrelas

Great service

Great service, everyone was really helpful and good quality highly recommend

26 de junho de 2025
Avaliação não solicitada
logotipo da Direct2Publik - Home & Garden

Resposta da Direct2Publik - Home & Garden

Thanks so much for sharing your experience with us, we hope to see you again soon!

Avaliado com 5 de um total de 5 estrelas

Shopping at direct2public

It was easy to collect . Secretary was very helpful and sorted or collection immediately. Would recommend them to anyone

23 de junho de 2025
Avaliação não solicitada
logotipo da Direct2Publik - Home & Garden

Resposta da Direct2Publik - Home & Garden

Thanks so much for sharing your experience with us, we hope to see you again soon!

Avaliado com 3 de um total de 5 estrelas

£25 bulk buy

A few good item's, but a lot of them are tat, haven't sold many and cleared the payment, don't think I will be buying again

Order id. ,,#12758

10 de junho de 2025
logotipo da Direct2Publik - Home & Garden

Resposta da Direct2Publik - Home & Garden

Dear Customer,

Sorry for the inconvenience caused.

Can you kindly provide us with your Order ID and we can investigate for you please.

Kind regards
Direct2Public

Avaliado com 3 de um total de 5 estrelas

Disappointing

Disappointing - I ordered the item, paid for the item and then received confirmation that the item had been posted.

The next day I received an email advising the item was out of stock and I would receive a refund.

Two days later I received a refund.

6 de junho de 2025
logotipo da Direct2Publik - Home & Garden

Resposta da Direct2Publik - Home & Garden

Dear Customer,

Sorry for the inconvenience caused.

This was due to an unfortunate error from the dispatch team, a full refund was issued.

Apologies once again about this.

Kind regards
Direct2Public

Avaliado com 1 de um total de 5 estrelas

Absolute shambles of a company

Absolute shambles of a company, still havent refunded me my money and its coming up to 2 months, i keep contacting to chase up but no help what so ever all i keep hearing is that is has been processed, it cost me £10 to return the item because they dont provide return labels yet still havent refunded me my money, con artists!

18 de junho de 2025
Avaliação não solicitada
logotipo da Direct2Publik - Home & Garden

Resposta da Direct2Publik - Home & Garden

Dear Customer,

Sorry for the inconvenience caused.

Can you kindly provide us with your Order ID and we can investigate for you please.

Kind regards
Direct2Public

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