Stay away from this company, ordered a product and paid next day delivery and it didn’t arrived. Now they say will arrive in a week; dismal customer service. It’s frustrating paying for a service when... Ver mais
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Veja o que dizem as avaliações
It is my priviledge to give a review of my dealings with this group of charming, polite, very friendly (..but always professional and buisiness-like.) young men. ~My overall experince nothing l... Ver mais
A empresa respondeu
Great customer experience. Nothing was to but bother, emailed them a few times regarding a product and they replied promptly and delivery was very quick. 5 stars would definitely recommend. Many thank... Ver mais
Purchased 2x800w halogen portable heaters 10/10/25 from B&Q online and this company is the company that dispatched the order. Arrived in good time and well packaged. Used only one a few times for co... Ver mais
A empresa respondeu
Detalhes da empresa
- Comércio online
- Fornecedor de Peças para Eletrodomésticos
- Loja de Balcões
- Loja de utensílios de cozinha
- Revendedor de Produtos Residenciais
Escrito pela empresa
Direct2Publik is one of the one of the fastest growing online importers, exporters & distributors of Machine Tools, Car Accessories, Cashboxes, Chisels & Files, Clamps, Storage & Tool Boxes - Belts, Tape Measures, Torches, Trowels & Scrapers, Screwdrivers, Security Locks, Socket Sets & Wrenches, Spanners, Spirit Levels, Staple Guns, Safety Wear, Saws-Cutters, Power Tools, Plumbing Items, Hardware, Knives & Multi Tools, Pliers, Hammers & Axes, Electrical, Garden ware, Gloves, Drill & Bits and Router Bits, Diamond Blades, Decorative, Adhesive Tapes and many more products for traders and DIY customers."
Informações de contato
1 Birmingham Road, B71 4JH, West Bromwich, Reino Unido
- 0121 817 7125
- support@direct2public.co.uk
- direct2public.co.uk
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 63% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Late arriving
My products were due to arrive on Saturday afternoon but only arrived Monday morning. No problem at all with the product or the delivery but we had waited in for it.

Resposta da Direct2Publik - Home & Garden
10 days overdue item
I innocently ordered a swimming pool on Wowcher through this company promised delivery within days. No delivery and when I try to contact they send an email saying my delivery is on a pallet. No answer ftom phones No reply on wassup. Where is my purchase? Who knows ? But they certainly took hundreds of pounds ftom me.

Resposta da Direct2Publik - Home & Garden
Poor delivery service
Received email notification 14th July to state item had been shipped, payed extra for next day delivery, still waiting for item 7 days later, purchased from this company based on good reviews but my experience has been bad and frustrating to say the least.

Resposta da Direct2Publik - Home & Garden
The product I purchased is unavailable…
The product I purchased is unavailable in the store. My money has been charged. I receive a notification that the order is being prepared for shipping. The next day, I receive another message saying they don't have what I ordered and will refund my money in a few days. I don't recommend it.

Resposta da Direct2Publik - Home & Garden
Poor customer service
Poor customer service, if you need to return an item they are happy to accept it back but when it comes to refunding your money you will have to chase them. Won’t buy from them again

Resposta da Direct2Publik - Home & Garden
A box full of tat I would not purchase…
A box full of tat I would not purchase any mystery boxes as u will possibly only get 1or 2 items of interest

Resposta da Direct2Publik - Home & Garden
Used dangerous drill , instead of new
Ordered a corded drill from this dodgy company supposed to be new!
I think I got somebodies damaged return. No response from company what so ever to my emails. terrible customer service, don’t reply to emails or answer phone.
They knew when they dispatched it that it was damaged and used.
I would definitely avoid this company like the plague, taking people’s money under false pretence.
Don’t know how they sleep at night , no brain , no conscience.

Resposta da Direct2Publik - Home & Garden
Dodgy company.
Wouldn’t do next day delivery even when paid for, took 4 days of trying to contact the company asking where my item was and they only replied because I said I was asking my bank for the money back. A proper dodgy company.

Resposta da Direct2Publik - Home & Garden
Great service and very professional
Great service and very professional. The staff was helpful in helping me find the right product. 💯 recommend them.

Resposta da Direct2Publik - Home & Garden
~ WATCH OUT, 'AMAZON', 'EBAY', etc.!! ~
It is my priviledge to give a review of my dealings with this group of charming, polite, very friendly (..but always professional and buisiness-like.) young men.
~My overall experince nothing less a delight and rewarding.
The item I received was sturdy, well-made, practical and superb value for the money...
In my opinion, many other extremely large U.K. organisations should take a long, very hard look at 'Direct2Public' and learn from those guys in West Bromwich, just how to run a company.!
Dr. Alan H. McAfee

Resposta da Direct2Publik - Home & Garden
Great service
Great service, everyone was really helpful and good quality highly recommend

Resposta da Direct2Publik - Home & Garden

Resposta da Direct2Publik - Home & Garden
Shopping at direct2public
It was easy to collect . Secretary was very helpful and sorted or collection immediately. Would recommend them to anyone

Resposta da Direct2Publik - Home & Garden
£25 bulk buy
A few good item's, but a lot of them are tat, haven't sold many and cleared the payment, don't think I will be buying again
Order id. ,,#12758

Resposta da Direct2Publik - Home & Garden
Disappointing
Disappointing - I ordered the item, paid for the item and then received confirmation that the item had been posted.
The next day I received an email advising the item was out of stock and I would receive a refund.
Two days later I received a refund.

Resposta da Direct2Publik - Home & Garden
Absolute shambles of a company
Absolute shambles of a company, still havent refunded me my money and its coming up to 2 months, i keep contacting to chase up but no help what so ever all i keep hearing is that is has been processed, it cost me £10 to return the item because they dont provide return labels yet still havent refunded me my money, con artists!

Resposta da Direct2Publik - Home & Garden
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