Directed IRA Avaliações 

Extremely fast response. Jacqueline was great at processing my request efficiently.

I've been using Directed Trust Company for three years. Bought and sold a house, and now am rolling it over into a Fund. Their process is easy. They answer emails and questions fast. I love using them. I have the freedom to do what I want and HIGHLY recommend them. Happy to fill this survey out!!

Shane professionally provided all the service I needed get setup.

I have been working with Lindsay, Nate, Aaron, and Mat for over 10 years and they continue to exceed my expectations when it comes to their speed of implementation, superior customer service, and attention to detail. They are the most polished professionals in the industry and I send all of my friends and family members to Directed IRA for any of their retirement planning needs.

Knowledgeable. Courteous. Able to answer my questions and explain how things work. And had my request fulfilled in short order.

Lindsay is absolutely amazing. She is always so helpful, but more importantly honest. We have had very positive experiences working with Lindsay and Directed IRA

The interactions we have had with the staff of Directed IRA are, each and every time, characterized by professionalism and deep knowledge. We call in often with questions and we always feel welcome

The DIRECTED IRA staff to include Lindsay Mersino, Darren Rassmusen, Tiana Harris were very supported, expedient and courteous with bringing me into the DIRECTED IRA family. They were there with the assurance that this will be a smooth process and it really was. I highly recommend anyone looking for a company that manages IRA investments to help you invest your 401k into an investment property, DIRECTED IRA is Top choice. You can’t go wrong ! You won’t be sorry, you’ll be profitable!!!

I could not be happier with the support I received from Desiree during the investment process. Every question was answer quickly and completely. From start to finish, Desiree helped me through the process and facilitated my investment very professionally.

Linsday is the absolute best!! She is extremely knowledgable and ready to help with anything I need! Love directed IRA and working with Lindsay!

They know what they doing! There are a lot of details that non-professionals may have difficult time to pick them up in time and could be pretty critical. With the guidance from the kind staffs, we made the right move in time. Thanks Directed-IRA and friends there!

Lindsay Mersino and the Directed IRA team have been a pleasure to work with! They’re knowledgeable, responsive, and always willing to take the time to answer my questions and address any concerns. They made the enrollment process a breeze. I highly recommend Lindsay and the team!

Been working with Directed IRA for over 5 years, great support staff and competitive accounts. Highly recommended

Great event, engagement, gets better each year. Your network is your net worth!

Excellent to work with, always helpful staff! Grant Gohlke has been very nice to work with and always super helpful, thank you!

The level of customer service is top notch, everyone on the team is extremely helpful answering questions and helping through the process! Highly recommend!

The poor service that I received from Directed IRA might be due to the fact that my invested amount was less than 150,000 (even though this is no excuse). After transferring my money to them, I could never get calls back for any help with initial placement options, even though they knew from the beginning that I was new to this type of investing and would need this help. Even though I did not make many calls throughout my 2+ year span with them (maybe 5), on those occasions, each time I left messages with actual assistants, only to not receive any call back, even from the person who initially set up my account (and I am sure was commissioned to do so).

Their variable fees will eat your retirement funds. I have been with this company since April 2024. At first this company seems like a good solution to manage your retirement but it is a trap with Ever-Increasing fees every year. I wish I knew about their crazy fees for your money to sit on a trust. Also, any processing fee went from $25.00 to $50 even if the bill to pay is $4.00. Their yearly fee went from $295 to $350 so far. Worst than a bank or ANY brokerage account. This is not a real solution for real Americans with a 401K or IRA. Honestly you are better off keeping your funds outside these SDIRA companies. DIRECTEDIRA.com need to lower their fees in order to be competitive with your current 401k or IRA accounts. Protect your retirement...stay away!

Awful experience. My parent had previously opened a CryptoIRA account for me while I was underage at this company and once I was over 18 I had it transferred to me. I soon found out about the fees associated with this company and they are outrageous. The annual fee was around $300 (by the time I reach retirement I'll have no money left) on top of fees anytime I try to make a trade, deposit, or remove money from the account. Then, I decided I wanted to transfer the account to ITrustCapital, which only has fees when you make trades and no annual fees. However, DirectedIRA refused to transfer my coins in a timely manner. I called them multiple times, and they continued to assure me that everything would be transferred within 3 business days. After a month of calling them, I received an email saying that I would be charged $200 PER COIN to transfer to ITrust. I have 12 different types of crypto coins in my account so this would total $2400, which was more than all of my coins are even worth. My only other option was to liquidate all the coins and transfer the money in USD, which I would prefer not to do. I wish I could just remove my credit card from the account and be done with it.