Diane in customer care was yet again a superstar with helping me sort out another policy. She really shines when it comes to customer service. I always use Direct Gap for new cars - they’ve never let... Ver mais
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Veja o que dizem as avaliações
Very easy to obtain several options and quotes to meet my needs. Very clear website to use and selecting and buying the product was a breeze. No hidden jargon or redirection, just simple straight forw... Ver mais
Diane was very helpful and explained everything for us and we didn’t have to do it on line actually spoke to someone.
I've been buying GAP insurance from Direct Gap for years and these guys are the best. Any questions, just phone - real people answer in seconds and are always so helpful. Very competitive prices too.... Ver mais
Detalhes da empresa
Escrito pela empresa
Direct Gap is one of the leading online providers of Gap Insurance.
Informações de contato
Valley Road, HX7 7HA, Hebden Bridge, Reino Unido
- 01422 756 100
- enquiries@directgap.co.uk
- directgap.co.uk
Não respondeu a avaliações negativas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Fantastic
Getting all 3 quotes with Haley was great she listened to what you wanted she gave a very reasonable price and dealt with it all.
New Gap Policy
Replaced our current Gap Policy with a new Purchase today. Haley the customer service representative helped us secure all the necessary paperwork and she is a credit to Direct Gap insurance. Many Thanks Haley Mr and Mrs Edge. 🙏
Quick and simple!
Very good agents who help guide you through the different types of policy, mine was to cover a lease gap insurance. Diane originally and then Haley were friendly and understood my requirements, as a continuing customer I was also offered a 10% discount by Haley on my next insurance which was most welcome. Good company with good people.
I have used this company before and…
I have used this company before and have always found them very helpful and affordable. I renewed my gap insurance over the phone. It took a matter of minutes and my confirmation confirmations came through via email in the same time. Brilliant service.
Quick
Quick, easy and a lot cheaper than other quotes. Wre really helpful via direct messaging or phone
I would highly recommend Direct Gap
I would highly recommend Direct Gap, I hope you are lucky enough to talk to Hayley. Fantastic service, great communication and best of all the price. I have used Direct Gap before. This is my 3rd time. Every single time they have had the best price. The whole process was quick and easy and I'm now covered. Thank you Hayley Whitworth and Direct Gap.
Haley was very good at running through…
Haley was very good at running through the policy options to me and was very courteous, polite and friendly
As always and for many years now used…
As always and for many years now used direct gap hasle free setting up insurance operated Diane very good all round great experience. Thanks
J Rogers
I’ve used Direct Gap a few times now…
I’ve used Direct Gap a few times now and they continue to impress with their excellent service. The process, whether it’s setting up a policy or making changes, is straightforward and efficient. Gail and the team are professional, helpful, and quick to respond to queries, whether by phone or email. It’s reassuring to know they take the time to explain details clearly and double-check everything. Competitive prices and great customer support make them a reliable choice. Highly recommended.
A recommendation is worth 4,500 reviews!
I am a member of a Mini owners Facebook group. Every one of the 4,500 group members that had leased their car said Direct Gap are the best for lease vehicle Gap insurance.
Simple.
No-nosense.
Friendly.
Personal (I got a call back from the same lovely agent).
Super quick.
Lowest cost.
No silly upselling.
Professional (they advised me to check my lease agreement and cared enough that I got the true P11D figure).
Nuff said.
Direct Gap for all your cover needs
An absolute pleasure to talk to a person at Gap nothing was any trouble and took the time to explain everything to me and the cost of my gap insurance is unbeatable. Anyone that wants gap insurance then Direct Gap is the company to go to.
Out with the old and in with the new! Problem solved.
Direct Gap cancelled my policy on my former car without a hitch and similarly, arranged a new policy on my recent motor acquisition - along with a small discount for already being a customer. Thank you Direct Gap in general and Diane Speak in particular!
Thank you
Excellent and efficient customer service from Haley. Thank you for arranging my policy so quickly.
GAP Insurance
Called to ask some questions on a GAP policy. Spoke to Haley who was very helpful. Answered my questions and then set up the new policy on the phone
Extremely efficient
Extremely efficient, personable and thorough explanation of the tyre and alloy insurance; also offered a 10% discount
First class service as always would…
First class service as always would definitely recommend
Helpful Advisors
I have been with Direct Gap for several years and this is due to how the advisors communicate and treat me as a valued customer, I have previously dealt with a lady whose name is Hayley, today I spoke with a gentleman named Paul, both are extremely helpful, offer a full and detailed explanation of what the policy covers and they are a pleasure to deal with, If you are looking for Gap Insurance I can recommend a call to this company as I have always been happy with the service received,
10/10 for customer service 🙂🙂🙂
Quick and competitive price.
No hassle , Quick and easy to use, would recommend and will use again. Competitive price.
Great service and cover at very competitive price,
Great service, very helpful, full explanation of cover provided and good price, excellent value for money, have used before and pleased to see the level of service is still very high, many thanks to Paul Griffin,
Brilliant
Fantastic no issues very kind and knowledgeable
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