Diane in customer care was yet again a superstar with helping me sort out another policy. She really shines when it comes to customer service. I always use Direct Gap for new cars - they’ve never let... Ver mais
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Veja o que dizem as avaliações
Very easy to obtain several options and quotes to meet my needs. Very clear website to use and selecting and buying the product was a breeze. No hidden jargon or redirection, just simple straight forw... Ver mais
Diane was very helpful and explained everything for us and we didn’t have to do it on line actually spoke to someone.
I've been buying GAP insurance from Direct Gap for years and these guys are the best. Any questions, just phone - real people answer in seconds and are always so helpful. Very competitive prices too.... Ver mais
Detalhes da empresa
Escrito pela empresa
Direct Gap is one of the leading online providers of Gap Insurance.
Informações de contato
Valley Road, HX7 7HA, Hebden Bridge, Reino Unido
- 01422 756 100
- enquiries@directgap.co.uk
- directgap.co.uk
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My husband and I have both used…
My husband and I have both used Directgap for our new vehicles over the years. Very pleasant, caring and informative staff who are always ready to help should any queries arise. Would definitely recommend.
Direct Gap Car quotation
Direct Gap easy to get quotation. Composite pricing and Customer Service is excellent. Would recommend it his company to othets.
5 star service from Elizabeth
I have recently taken out another policy with Direct Gap and was very pleased that Elizabeth was still with the company and contactable on the same direct phone number, no lengthy call centre ques.
The service from Elizabeth is personal and professional she is a real credit to your company and goes above and beyond for her customers.
I happened to mention on the phone that I would be changing my registration to a private reg, a few days later Elizabeth got in touch and prompted me to make the change, this was very much appreciated.
I would have no hesitation in recommending Direct Gap based on the service Elizabeth has provided me.
Thanks again Elizabeth
The lady who answered my call was very…
The lady who answered my call was very polite and interactive with myself.
The whole process only took a few minutes and she was very professional and pleasant
Really nice to speak to someone as…
Really nice to speak to someone as opposed to doing everything online! Diane was helpful and efficient and it took only minutes to get our policy sorted.
I found Diane…
I found Diane your representative very polite and informative. All my queries and questions were answered immediately and efficiently. Fully recommended.
Great Service
Easy to set up online and a competitive price.
Fast response to an email query from customer services.
Extremely helpful and easy process
Hayley was extremely helpful and carefully checked all my details while purchasing a return to invoice product. She was a pleasure to deal with and provided excellent customer service. She emailed my policy documents straight away. Super efficient. Thank you!
Very friendly and efficient service…
Very friendly and efficient service from. Got 4 vehicles covered with this company currently. Been using this company for a few years now and have always been competitive.
Diane was very helpful in sorting out…
Diane was very helpful in sorting out the cancellation of my old policy and taking out a new one for me
Many Thanks
Excellent service as normal this is my…
Excellent service as normal this is my third policy from Direct Gap, a friendly and competent staff and a policy that is affordable
customer service
So friendly and helpful. So nice to be able to have personal contact.
Diane was very knowledgeable and made…
Diane was very knowledgeable and made the process easy.
Clear options for cover provided and easy to purchase!
Called to purchase gap insurance for my car. Explained my circumstances and was told the product I need to purchase. Answered a set of questions and done!
A few questions I had were answered clearly, and it was a pleasant experience.
as always competitive prices and…
as always competitive prices and friendly professional staff
GAP Insurance at it's simplest.
Hayley was excellent. Very friendly and easy to talk with. She had good product knowledge and the policy was set up quickly with immediate effect. I have bought GAP Insurance now for several years and will continue to do so.
Excellent Gap Insurance Company
I have been using Direct Gap for over 10 years for all the car fleet at my company. Hayley was excellent. Bubbly, confident and knows her job. Thank you Hayley.
Great prompt efficient service
Great prompt efficient service
Very helpful and knowledgeable.
Very helpful and knowledgeable.
So nice to speak to a real person who is British and you can communicate with
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