My wife and I would just like to say what an excellent job your tradesmen have done with our new kitchen floor, we are more than pleased with it. We will definitely use you again and will recomm... Ver mais
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My wife and I would just like to say what an excellent job your tradesmen have done with our new kitchen floor, we are more than pleased with it. We will definitely use you again and will recomm... Ver mais
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Kitchen started 16 January and finished, unsatisfactorily, 25 March. This was not a full fit either. I have jaw dropping photos of appalling workmanship. Would NEVER recommend this company. Only saw K... Ver mais
Professionally designed by a warm and friendly designer called Zac, would highly recommend him, Matt & Jack are two highly skilled installer’s worked none stop all week, would definitely recommend... Ver mais
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We can highly recommend direct kitchens! They have certainly delivered our dream kitchen! From initial appointment and design consultation to fitting, the service was professional, friendly and nothin... Ver mais
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Escrito pela empresa
Escrito pela empresa

The Design House, 184 Church Street, Ecclesfield, S35 9WG, Sheffield, Reino Unido
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Respondeu a 50% das avaliações negativas
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From start to finish they looked after us very well.
No pushy sales people.
Went to the showroom and was given there full attention and listened to what we wanted, was given our date for installing.
Was kept up to date on everything.
On the day it self could not fault Callum and his team for a job well done.
Well done to the Direct Kitchen team.
Will defiantly use again and will recommend to family and friends.
You deserve the 5 stars given.
Angie & Tony Mason - Stretton- Burton On Trent

Resposta da Direct Kitchens
Fabulous experience from the beginnings of the planning stage to the fitment and installation. Carl was helpful and gave knowledgable guidance without being pushy. All of his team so friendly and helpful. Top marks to the kitchen fitters, who were professional, friendly and meticulous in their installation. We absolutely love our new kitchen. Thank you 😊

Resposta da Direct Kitchens
I am delighted with the service I have received from Direct Kitchens. From the initial estimate to the final finished project, the service I received was excellent. Everyone turned up on time and were professional. The final finished wardrobe is first class. Recommended.

Resposta da Direct Kitchens
Excellent service, no fuss and totally reliable as was the kitchen fitter.
We had new doors and some appliances after having our original kitchen from Direct Kitchens 20 years ago.
Would certainly recommend to anyone.

Resposta da Direct Kitchens
From initial meeting with Karl in early 2024, to finally having our kitchen and utility room fitted, we have nothing but positive feedback.
Everyone -Karl, all the staff at the showroom and the kitchen fitters were wonderful!

Resposta da Direct Kitchens
Great service from conception to fitting to after-care,
No hesitation recommending this company

Resposta da Direct Kitchens
Problem's from the start with this company first thing was the rushing through from start to finish, issues with the fitting and design, washing machine tried to escape it's cupboard fitters came back and stuffed a few strips of cupboard backing under it , obviously this didn't work, I contacted the company again and was told it was now down to the washing machine supplier due to it being a faulty machine, This supplier company was excellent and arrived quickly with a new machine the fitter from this company said the door was not assembled correctly,after swapping the machine he said there was nothing wrong with the original machine it just hadn't been fitted correctly!!
All doors were wonky, the company sent out a rude argumentative little snagger,that obviously didn't like his job and tried to bulls##t me with his obnoxious excuses, there have been a lot of other things as time has passed but not wanting to waste any more time with this cowboy outfit I have sorted things myself , the final issue that has spurred me to write this review was noticed today when water started pouring out from under the sink that has also ruined the mullion and bottom of the sink unit having looked at the multiple elbows and joints jumbled together I found the issue, a bodged reducer from 40mm to 32mm when all the pipes are the same size how this has lasted at all is a miracle hope this helps with your decision
Wholeheartedly agree with several of the one star reviews.
Our experience was many samples of laminates were discontinued. Carl visited us with new small swatch samples – with his initial help we picked a plain one (no marking at all). One hour prior to fitting we paid the full balance, but had to stop the fitter as the worktops being fitted did not look like what we chosen.
I don’t know if Carl knew to what extent this laminate design differed from the sample chosen. We were asked to visit the showroom to pick another – this was a very rushed affair as the fitting needed to be done the next day due to the fitters being very busy till mid-October.
We picked a second laminate from a larger sized sample from a different manufacturer – that sample was plain with no crack markings on it, however the worktops we have been left with have crack marks particularly in one area, spoiling the effect of the kitchen.
We insisted Carl visit to assess the worktops, only for him to groan insisting this was the manufacturers design making it appear like cracked stone. He could do nothing other than contact the manufacturer rep on our behalf to see if they thought it was a fault.
As yet we have not heard from anyone and don’t think we will.
Carl pointed out this was the second laminate I had chosen and did not like – NOT SO at all – so buyer beware when choosing from laminate samples.
Very distressed and disappointed and would not recommend Direct Kitchens, Ecclesfield.

Resposta da Direct Kitchens
Excellent service from start to finish. Fitters were amazing very clean and tidy nothing was too much trouble for them. Very happy with my new kitchen it looks beautiful. Had it in a month now and have had no problems.

Resposta da Direct Kitchens
Great product and good helpful staff..Tom the Fitter had high standards and a quality Fitter...all round good experience 👍🏻

Resposta da Direct Kitchens
This is my 3rd kitchen from these guys, always a brilliant service from start to finish, wouldn't use anyone else 😁

Resposta da Direct Kitchens
We recently had a fitted kitchen installed by Direct Kitchens and we are highly delighted with the results. From the design stage to completion of the project which took even down to cleaning cupboards and floor leaving no mess, first class job all round. The fitting team were very polite and very thorough in their work. I would absolutely recommend them to anyone. Great job!!!👍👍👍👍

Resposta da Direct Kitchens
From the start we said it was a kitchen update, part renovation, something the business advertises, had a guy round to the house who did a quote, then when we wanted to go ahead they said they don't do anything but whole kitchens. Do they actually know what they are doing!! What an absolute waste of time for everyone.

Resposta da Direct Kitchens
We are extremely pleased with our new kitchen. The whole process of visiting the showroom, choosing the style and designing the layout of the kitchen, to the fitting and attention to detail has been excellent and the staff in the showroom and the fitters have all been very friendly, skilled and professional.

Resposta da Direct Kitchens
Thank you to Direct Kitchens for the excellent experience we have had with them. From the moment we stepped through direct kitchens showroom to having our kitchen fitted we cannot fault them. Our kitchen looks amazing. We will definitely be recommending them to anyone looking to have a new kitchen fitted.
Also thanks so much to Steve from Design Floors based upstairs in Direct Kitchens the service and workmanship we received was outstanding. Our floor looks amazing. Thank you Steve
Mr & Mrs Emmett

Resposta da Direct Kitchens
My kitchen looks absolutely fantastic. Carl was great at coming up with ideas to make my small kitchen look bigger with lots of storage! Richard was friendly and did an excellent job fitting my kitchen and making sure it was up to a high quality standard. Would recommend!

Resposta da Direct Kitchens
Very pleased with my fitted wardrobes, good service from the staff at the showroom to the workmen who fitted the wardrobes. Would use their services again.

Resposta da Direct Kitchens
Brilliant service from start to finish. Carl did a great job with the design of my mums kitchen and made the whole process stress free. Matt and Jack the fitters were great and worked really hard to get the fit completed in a week .Thankyou would definitely recommend.

Resposta da Direct Kitchens
Everyone did a great job - the design, customer service, fitting, building/joinery, flooring and electrical work. It wasn't just a replacement kitchen but some structural work was needed - all finished on time and looking great. Thanks to all involved.

Resposta da Direct Kitchens
The team at Direct Kitchens transformed my kitchen in less than 2 weeks. The builders and electricians were exceptional and Tom, the fitter took just 3 and a half days to complete to perfection! I would have no hesitation in recommending them.

Resposta da Direct Kitchens
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