Need better communication
Ok but the lack of communication is a problem - I told them when I ordered I would need it for longer than 14 days - the cost was $15 per day over which I offered to pay up front but was told I couldn’t - I was told they would contact me before pickup which they did not do - no call no email - we left for supplies and came back to the 1/2 full dumpster being gone - was offered a discount to bring it back for $450 - when I needed it for an additional 10 days which should have been $150. Their pricing was in line and the customer service on the front end was good- delivery was as promised although they dropped it without asking in the wrong spot but was still workable
Resposta da Discount Dumpster Co. - Humble TX
Hi Kenneth! We are so sorry we did give you top notch service. We never want to let down our customers. We would love to make this better if you email us at info@discountdumpsterco.com. We apologize again.