Discount Dumpster Co. Avaliações 1.113

O TrustScore é 3.5 de um total de 5

3,6

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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

East arkansas/memphis discount dumpster. Missed the delivery date by 4 days without contacting me and didnt respond to email and voicemail. finally offered to extend it another 4 days as compe... Ver mais

Avaliado com 5 de um total de 5 estrelas

Every person I worked with during the process was wonderful. We originally ordered one dumpster and had to call back to order two more. Service was prompt and very well communicated if there were any... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

They booked my appointment charge my card and then called several hours later saying they were no longer able to deliver it because they priced it wrong. Wouldn’t honor the original quoted price and d... Ver mais

Avaliado com 5 de um total de 5 estrelas

Had a restricted work area in an alleyway to navigate and set a dumpster in. Was not sure how to proceed with project. Actually did not think possible. I am so thankful that I was put in touch with Ro... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de gestão de resíduos

Informação fornecida por fontes externas variadas

Discount Dumpster is an incredible; fast-growing, internet startup with more than 20 employees that is focused on making dumpster rental easy and accessible to consumers. We're growing quickly with an exciting work environment, focused on new and innovative strategies to streamline operations and create excellent customer service experiences for the construction services industry.


Informações de contato


3,6

Bom

O TrustScore é 3.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

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Avaliado com 2 de um total de 5 estrelas

Website says up to 14 days for the…

Website says up to 14 days for the price shown. I called the rep and she said it was a 10 day rental. They picked it up early I did not get the 10 days I paid for. They are a third party. You can get a better deal from your local waste hauler and get the dumpster for the time you need it. Bill in Blue Springs

15 de março de 2024
Avaliação não solicitada
logotipo da Discount Dumpster Co.

Resposta da Discount Dumpster Co.

Hi Bill,

We are sorry to hear you had a less than positive experience renting with us! Our standard rental period is 7-14 days, with exact timeframes ranging from location to location. Having said that, our site should have made that more clear to which we apologize! Please reach out to cody@discountdumpsterco.com to see if we can help rectify this situation for you.

Avaliado com 2 de um total de 5 estrelas

I made a payment got a contract that…

I made a payment got a contract that stated when the dumpster was going to be delivered Monday, I was excited at that time.

Well Monday the dumpster never arrived.

I called Tuesday Morning asking what time is the dumpster going to be there because it was supposed to be there Monday they said the dumpster should be there by 12:00pm. I waited and waited dumpster still did not arrive. 4:00 p.m. dumpster still did not arrive.

We called Wednesday morning asking what's going on with the dumpster because we paid for dumpster Friday it was supposed to be delivered Monday it stated on the contract.

The dumpster finally arrived Wednesday at 3:30pm this put my company in a big bind because we needed to do other projects this held up a lot of time and money. When I called the customer service rep to tell them how frustration I was they said they can give us $15 back for the inconvenience.

28 de fevereiro de 2024
Avaliação não solicitada
logotipo da Discount Dumpster Co.

Resposta da Discount Dumpster Co.

Hi Kevin,

We are so sorry to hear you had a less than stellar rental experience! We strive to provide the best service possible, and your feedback is incredibly important to us. Please reach out to us if you have any other questions or concerns you would like to share!

Avaliado com 5 de um total de 5 estrelas

Down Right Beautiful!!

Down Right Beautiful!!! I’m glad my contractor referred you!! A little pricey for me the lil guy…. But Down Right Beautiful!!!
Great 👍🏿 customer service/ Great 👍🏿 drop off guy / Down Right Beautiful!!! From the phone call all the way through!!! Down Right Beautiful!!!
P.s. I mean Damn Right Beautiful!!
Thx 🙏🏿 Folks!!!

1 de março de 2024
Avaliação não solicitada
logotipo da Discount Dumpster Co.

Resposta da Discount Dumpster Co.

Hi Kevin,

We are so happy to hear you had a great rental experience. Thank you for choosing Discount Dumpster!

Avaliado com 5 de um total de 5 estrelas

Go-to dumpster rental company

This company is my go-to for dumpster rental. They deliver on time every time.

8 de março de 2024
Avaliação não solicitada
logotipo da Discount Dumpster Co.

Resposta da Discount Dumpster Co.

Hi John,

We are thrilled to hear you had a positive rental experience. Thank you for choosing Discount Dumpster!

Avaliado com 5 de um total de 5 estrelas

This company knows what customer…

This company knows what customer service is all about. We just sold our construction company that we had for 41 years and we've worked with thousands of contractors. Jason is trustworthy, professional and friendly. I didn't pick his company because they happened to be the least expensive, it was his reputation of being dependable.

4 de março de 2024
Avaliação não solicitada
logotipo da Discount Dumpster Co.

Resposta da Discount Dumpster Co.

Hi Greg,

We are thrilled to hear you had a positive rental experience. Thank you for choosing Discount Dumpster!

Avaliado com 1 de um total de 5 estrelas

Terrible service in San Diego location

Terrible service in San Diego location! Even if you pull teeth to get a window of time from them, they will say they will be out at one time and 6 hours later they don’t respond to text or call . I gave them three dumpster pick ups and all times was a nightmare.

4 de março de 2024
Avaliação não solicitada
logotipo da Discount Dumpster Co.

Resposta da Discount Dumpster Co.

Hi Iona,

We are sorry to hear you had a negative rental experience with us. Would you mind reaching out to us to clarify your issues so we might better address them? Please email our operations team at cody@discountdumpsterco.com so we can address your concerns!

Avaliado com 5 de um total de 5 estrelas

Dropped off and picked up right on time.

The dumpster was dropped off and picked up exactly when they said it would be. Very easy company to work with. I would definitely use them again.

22 de fevereiro de 2024
Avaliação não solicitada
logotipo da Discount Dumpster Co.

Resposta da Discount Dumpster Co.

Hi Dan,

We are thrilled to hear you had a positive rental experience. Thank you for choosing Discount Dumpster!

Avaliado com 1 de um total de 5 estrelas

This company ripped us off.

This company charged my credit card for an additional $460.00 without our approval. First they told us that there was a bicycle in one of the dumpsters we told them to prove it they couldn't. Now they said we were overweight and charged our credit card. This company ripped us off be carefull they are liers.

12 de março de 2024
Avaliação não solicitada
logotipo da Discount Dumpster Co.

Resposta da Discount Dumpster Co.

Hi Randy,

We apologize for any inconvenience that may have occurred during your rental. However, having reviewed our records, the additional charge was not for a bicycle. You claimed to have clean concrete in your dumpster, which is allowed. Yet, when we showed up for pickup, the concrete was not clean. Therefore, it had to be taken to a proper facility first. Photos of the concrete should have been taken by our driver, which is indeed our mistake.

If you have any additional questions, please reach out to our operations team at cody@discountdumpsterco.com.

Avaliado com 5 de um total de 5 estrelas

A+ all around! We had the pleasure of working with…

We had the pleasure of working with Jason to rent a dumpster recently. Jason was professional, thorough, and efficient in all of our interactions. He was true to his word with the dumpster showing up on the day promised and in good, clean condition. The driver who dropped off and picked up the dumpster was also friendly and customer-service oriented. The final charges were as promised. Overall, a very positive experience. I would highly recommend Discount Dumpster to others. Thank you!

11 de janeiro de 2024
Avaliação não solicitada
logotipo da Discount Dumpster Co.

Resposta da Discount Dumpster Co.

Hi Renee! We are so happy to hear you had a great experience with us! We will definitely let Jason know about your experience with him. Thank you for choosing Discount Dumpster!

Avaliado com 1 de um total de 5 estrelas

Rebuttal to previous Pos

Since i'm not allowed to reply to the response to my previous post, I'm leaving a new one. 1st comment - "However, we did not receive any prior notification from your end that your desired placement spot was unsafe". My desired placement was not unsafe. There is a incline to my driveway and your driver thought he would get stuck. I disagreed. "Our driver did, in fact, contact you prior to arrival and informed you the chosen location was safe for placement, to which you disagreed". This is completely false. The driver contacted me 10 minutes prior to arrival and informed me he was close. That is all. The "alternate" spot offered was no where near my construction and useless to me so that seemed like an empty offer.

26 de dezembro de 2023
Avaliação não solicitada
logotipo da Discount Dumpster Co.

Resposta da Discount Dumpster Co.

Hi Tom,

We’re very sorry that we missed the mark here. We strive to provide excellent customer service and stewardship and apologize that your experience was not up to those standards. We have to take the safety concerns of our drivers seriously, especially when bad weather is involved. Safety is our first priority, and we do apologize for not being able to complete the delivery the way you planed!

We’d love to win your business back and would be happy to chat with you more about this experience. Please email us at info@discountdumpsterco.com, or call at 855-573-3867, so we can chat more. Thank you!

Avaliado com 1 de um total de 5 estrelas

sneaky back charges and 0 calls from The drivers

This company has pretty sneaky back door charges . They charged me for a dry run before getting thd call to pic up the dumpster. There drivers never call you before arriving and my driver tried to deliver at the wrong address. They charged me $200 dollars with out any warning 2 months after my dumpster was removed. Don't use this company .they lie and are not trustworthy

5 de dezembro de 2023
Avaliação não solicitada
logotipo da Discount Dumpster Co.

Resposta da Discount Dumpster Co.

Hi Don,

We apologize for any confusion that may have occurred during your rental. When our driver showed up to retrieve the dumpster on the agreed date, you refused pickup, which does add a fee for our driver's time. Our drivers have tight schedules to adhere to and can't always accommodate on the spot changes to deliveries or pickups.

We do our best to send text alerts or other forms of communication to inform you of deliveries/pickups. If this was not the case for you, we deeply apologize! Thank you for your feedback as this will help ensure issues like these don't happen again!

Avaliado com 4 de um total de 5 estrelas

Overall

Overall, great service, both times; however, the last time, the driver didn't come to the door or make any effort to communicate with my son when there was a confusion about the availability of a spot to leave the dumpster. This delayed the delivery. Just getting out of the truck and communicating would have handled that. Besides that, great, speedy service!

14 de agosto de 2023
logotipo da Discount Dumpster Co.

Resposta da Discount Dumpster Co.

Hi Terri, we are happy to hear you had a positive experience renting from Discount Dumpster! We do apologize for any inconvenience caused by our driver, though. Your feedback is valuable to us as it helps us prevent any issues like yours in the future! Thank you for choosing Discount Dumpster!

Avaliado com 1 de um total de 5 estrelas

I was charge an extra fee for…

I was charge an extra fee for something’s that I feel were unjustified
And for what I ended up paying I could have ordered the dumpster for Richmond Va and got a much cheaper rate with no add ons later
In total the dumpster ended up costing over $800 I could have gotten Zans dumpsters to deliver and pick up for under $500

15 de novembro de 2023
logotipo da Discount Dumpster Co.

Resposta da Discount Dumpster Co.

Hi Antonio, we’re sorry for any confusion but the additional charges you received were applied by the landfill for three mattresses, which are prohibited items. This was not a fee we applied, this was a separate fee from the landfill. We have no influence over landfill prices or policies. Mattresses are not generally welcomed in landfills, and extra charges will be applied for the work required to break down and dispose of mattress materials properly. We do apologize for the situation, as landfill policies can vary place to place! Feel free to reach out if you have any more questions!

Avaliado com 5 de um total de 5 estrelas

Trustworthy Rental Company

Great customer service. Easy to get ahold of. Took time to answer all my questions.
Dumpster arrived on time. Impressive driver! Placed it perfectly in place.
Was picked up on time also.

3 de agosto de 2023
logotipo da Discount Dumpster Co.

Resposta da Discount Dumpster Co.

We are so happy to hear you had a positive rental experience. Your feedback is valuable and we are more than happy to provide a pleasant rental experience! Thank you for choosing Discount Dumpster!

Avaliado com 4 de um total de 5 estrelas

on time

delivery and pick up were early in the day and on time.

15 de agosto de 2023
logotipo da Discount Dumpster Co.

Resposta da Discount Dumpster Co.

Hi Luis, we are so happy to hear you had a positive rental experience. Your feedback is valuable and we are more than happy to provide great services! Thank you for choosing Discount Dumpster!

Avaliado com 5 de um total de 5 estrelas

Delivered the dumpster right on time…

Delivered the dumpster right on time and picked it up on time. Also price was very reasonable.

11 de setembro de 2023
logotipo da Discount Dumpster Co.

Resposta da Discount Dumpster Co.

Hi Barbara, we are so happy to hear you had a positive rental experience. Your feedback is valuable! Thank you for choosing Discount Dumpster!

Avaliado com 5 de um total de 5 estrelas

Good dumpster company

Dumpster arrived as directed on time, the driver was very professional and personable. He gave good instructions and told us what was allowed and what was not. He told us not.

18 de outubro de 2023
logotipo da Discount Dumpster Co.

Resposta da Discount Dumpster Co.

Hi Jane, we are so happy to hear you had a positive rental experience. Your feedback is valuable! Thank you for choosing Discount Dumpster!

Avaliado com 5 de um total de 5 estrelas

Delivered on time

Delivered on time. Great service. Recommend to anyone needing roll off trash service.

26 de outubro de 2023
logotipo da Discount Dumpster Co.

Resposta da Discount Dumpster Co.

We are so happy to hear you had a positive rental experience. Your feedback is valuable! Thank you for choosing Discount Dumpster!

Avaliado com 5 de um total de 5 estrelas

Dumpster

Great experience. Drop off & pick up completed as scheduled.

7 de outubro de 2023
logotipo da Discount Dumpster Co.

Resposta da Discount Dumpster Co.

Hi Gary, we are so happy to hear you had a positive rental experience. Your feedback is valuable! Thank you for choosing Discount Dumpster!

Avaliado com 5 de um total de 5 estrelas

Fast quick delivery arrangements and…

Fast quick delivery arrangements and container was delivered when it was supposed to. The business
should be.

2 de novembro de 2023
logotipo da Discount Dumpster Co.

Resposta da Discount Dumpster Co.

Hi Alfonzo, we are so happy to hear you had a positive rental experience. Your feedback is valuable! Thank you for choosing Discount Dumpster!

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