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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I have purchased several computer from DE and they work good for refurbished devices. Today I spent about an hour+ with Tim trying to figure our why the wifi connection was failing. Tim determin... Ver mais

Avaliado com 4 de um total de 5 estrelas

Just spent $1000 on refurbished computer and it arrived today. Unfortunately cannot use because HDMI ports will not accept and HDMI cord . Tried chatting in but they aren’t there. So here I sit with... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My last three computers have been from Discount Electronics. Always a welcoming place to walk into as someone with very basic computer knowledge. Great selection and I think it's awesome they are givi... Ver mais

Avaliado com 1 de um total de 5 estrelas

Terrible Experience, Beware! I had a horrible experience with Discount Electronics. I bought a Dell laptop at a high price, and within two weeks it stopped working completely. It froze, then... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de computadores e acessórios
  2. Loja de Eletrônicos
  3. Centro de Reciclagem

Escrito pela empresa

Discount Electronics is based in Texas. Our first store opened in 1997. We sell refurbished laptops, computers and monitors at 70% off retail. All laptops and computers include a one year warranty at no charge.


Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

46 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 66% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Greg at Discount Electronics helped me…

Greg at Discount Electronics helped me pick out 3 laptops and monitors for my office. He took the time to be sure they were exactly what I needed. I had a problem connecting one to the internet. He called me right back and walked me through it.!

17 de março de 2024
Avaliação não solicitada
logotipo da Discount Electronics

Resposta de Discount Electronics

The Internet can be tricky. That's why we have people like Greg here to make sure everything goes smooth.

Avaliado com 5 de um total de 5 estrelas

Guarantee Honored

Had a Bios problem out of the blue. Almando explained what I could expect and when, then made sure the computer went to the correct place. Repairs were effected at no cost to me. Writing to you on it now.
I appreciate the knowledge and efforts.

20 de março de 2024
Avaliação não solicitada
logotipo da Discount Electronics

Resposta de Discount Electronics

Our warranty is what really sets us apart. Every used computer and laptop come with a one year parts and labor warranty. And we will be here to back it up. We've been doing this since 1997.

Avaliado com 5 de um total de 5 estrelas

Thanks Discount Electronics

Thanks Discount Electronics! Ya'll always have what I need at a great price. Stopped in and bought a flash drive, Matt B helped me and provided awesome customer service.

29 de fevereiro de 2024
Avaliação não solicitada
logotipo da Discount Electronics

Resposta de Discount Electronics

Thanks Lauren. We appreciate your business.

Avaliado com 5 de um total de 5 estrelas

Discount Electronics is a great place…

Discount Electronics is a great place to get a computer, it's very affordable and worth the drive, super nice people and Charles was very helpful, I'm glad I did business with you and I will be back when I need a upgrade...

9 de março de 2024
Avaliação não solicitada
logotipo da Discount Electronics

Resposta de Discount Electronics

Thank you Phillip.

Avaliado com 5 de um total de 5 estrelas

It was Charles

It was Charles. Great communication and explanations from start to finish.

9 de março de 2024
Avaliação não solicitada
logotipo da Discount Electronics

Resposta de Discount Electronics

Thanks Jay. We appreciate your business.

Avaliado com 5 de um total de 5 estrelas

Discount Electronics RR: quick fix

I needed help getting my computer back up and running facing a fantasy baseball draft deadline. Boy, I landed at just the right place: Discount Electronics / Round Rock. Employee Charles Hallford assured me he could have the work done within 2 hours. It was only an hour later that he called to say "mission accomplished." I picked it up, Charles made sure I was satisfied and didn't even charge me because I purchased it last summer at their store. All systems go, and I am so pleased. Charles and DE Round Rock is my new go-to outlet for computers and repairs.

4 de março de 2024
Avaliação não solicitada
logotipo da Discount Electronics

Resposta de Discount Electronics

Thanks Kevin. I am glad Charles got you up before the draft :)

Avaliado com 5 de um total de 5 estrelas

Round Rock Discount Electronics is great!

Charles and his crew are great people. Always friendly, patient and knowledgeable. I highly recommend DE for anything computer related. They have lots of great deals. Everything from thermal paste to full blown systems. Also, they will recycle your old hardware at no cost.

27 de fevereiro de 2024
Avaliação não solicitada
logotipo da Discount Electronics

Resposta de Discount Electronics

Thanks Cory.

Avaliado com 5 de um total de 5 estrelas

Upgrade for the cost of a repair.

I came in with a machine I bought from DE that needed repair. Tim Anderson helped me & I decided it was not cost-effective to repair it. Tim helped me find another machine that was an upgrade from what I had for about the same cost as repairs. I had it customized for my needs and Tim said it would take a couple of hours. It was done in 1 hour. My total time in the store for both visits was less than 15 minutes. The service rocked & my new machine is working perfectly. Definitely coming back for any computer needs.

29 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great Products and Customer Service!

I've been going to Discount Electronics for years (both the Anderson and Parmer Locations). I trust their refurbished computers and they always have great customer service. Hallie has helped me numerous times with picking out computers. I highly recommend!

15 de dezembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I went to the parmer location..having…

I went to the parmer location..having been to the round rock location, this location is sooo much better. The workers are friendly and attentive. JD helped me while i was there and i couldnt have asked for better assistance.

28 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Parmer lane store is nice

Went into the Parmer Lane location for help with my computer purchase. Was assisted by Tim and he answered all my questions and was great at making sure I got what I needed to do my simple tasks. The price was right and to know I have a year warranty makes buying from them easier.

27 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

In the market for a new PC

It's been years since I shopped at their store on Anderson Lane. Whenever I need a new PC they are my go-to. They have a new store on Parmer Lane. Tim was a wealth of knowledge and helped me pick out the perfect system to run Windows 11.

28 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fully legit

Fully legit! Refurbed computers like new and with the 1 year warranty I felt super comfortable purchasing with them (even though I didn't have to use it). 7 days per week phone support is a very nice touch!

24 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

If these are the guys in Austin

If these are the guys in Austin, they are tops and totally stand behind what they sell. I bought a Panasonic Tough Book and my wife got a big ol' HP laptop...had a wee bit of drama with toughbook and they made it right from jump street. Integrity is what they call it if I remember correctly. Bought at (former) store in far south Austin, store on Parmer made it right. I will be back.

28 de janeiro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Terribe

Please, don't fall for this. The computers are not refurbished at all. I received a broken product and their return policy is herculean. It's a scam.

4 de dezembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Lousy products. Lousy service.

Ordered a used laptop from discountelectronics.com.
It came with a broken shift key, so I sent it back for a replacement. I called to ask when a replacement would be shipped, and the rep said they would send it out that day since they had confirmation that I had shipped the broken laptop I had received. She also said she would email tracking info, which I never received. Called back a week later to find it still hadn't been shipped. The new rep said they don't cross-ship replacement laptops. They had received the broken laptop four days prior but were backlogged. I told him I wanted a refund, but apparently their policy is to only give store credit. Had I known that I would never have ordered anything from them, but now that I do, they will never see another order from me.

10 de setembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Important to know

As a professional reviewer and respected marketing authority and critic, I am proud to report a new reining champion in the dumbest individuals in all marketing competition. Discount electronics believe that irritating and torturing clients with badgering emails will eventually lead to profit. Yes, that's what I said. Ridiculous? No. You see,I am presently receiving several emails a day in a little game they like to play to spam me because I reported them for excessive email abuse. Sure, I can block them and settle the issue, but the more important point to understand, is the child like, imbecilic mind of an individual that would do such a chicken crap thing on a daily basis because he believes is is irritating the customer. What he has really achieved, is the loss of a customer, plus the wrath of the customer that, through word of mouth, and loss a future business, will induce. I thank them for this spam, please keep it up. I will also keep up my retaliation, and monetarily, I will cost them tens of thousands of dollars in revenue by exposing who and what they are... disgusting, unintelligent, vengeful looses, with no common sense. Would you risk your livelihood by purchasing anything from people like this who may be needed for service after the sale? Not a chance. Keep 'em coming boys, I like a good war. See you around.

13 de maio de 2023
Avaliação não solicitada
logotipo da Discount Electronics

Resposta de Discount Electronics

This is a fake review by a competitor who (as you can see) "like's a good war". He posted this fake review on every site. The other sites were smart enough to remove it. Trustpilot will not assist us unless we agree to pay them a monthly fee.

This is why Trustpilot is not a reliable source of reviews. If you want real customer reviews of any business, check Google. Google doesn't charge small businesses for reviews.

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