Faultless efficient service. Car ready 2 days early. Kept informed via text throughout. Every interaction was faultless. Spoke with 4 people - booking, dvla check code, drop off and collection. All we... Ver mais
Localização
Trocar localizaçãoCockpen Road, Unit 1 - Sherwood Industrial Estate, EH19 3LW Bonnyrigg, Scotland, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
3 MAIN HEADINGS: 1) REPAIR CARRIED OUT AND SERVICE PROVIDED: REPAIR WORK EXCELLENT; 2) SERVICE (I.E. HAVING CAR COLLECTED & THEN DELIVERED BACK UPON COMPLETION) WAS EXCELLENT 3) ESTMATED TIME LIKE... Ver mais
DLG were always prompt, professional and friendly in their interactions regarding the repair on my vehicle. They picked it up from my front door, gave me a courtesy vehicle to keep me moving and... Ver mais
A empresa respondeu
DLG Auto were friendly and easy to deal with, they took care of everything and did a fantastic job. The car came back completely repaired and cleaned upon return. Very happy with the repair and them a... Ver mais
Detalhes da empresa
Escrito pela empresa
DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
5 year guarantee
5 year guarantee provided on all work
We provide a 5 year guarantee on all of our repairs.
Informações de contato
Cockpen Road, Unit 1 - Sherwood Industrial Estate, EH19 3LW, Bonnyrigg, Scotland, Reino Unido
- 0345 878 6100
4,6
Excelente
336 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent service from DLG Auto
Excellent service from DLG Auto. Efficiently carried out what they said they would do and in good time. Staff were very friendly and sympathetic too which helped a lot.
19 de dezembro de 2023
The office staff were fantastic
The office staff were fantastic! As were guys in the garage.
19 de dezembro de 2023
Very efficient service, good communicaiton.
Car needed door replaced after accident. DLG liaised direct with insurance and car hire companies, so process was completely hassle free. Very efficient, and kept me informed as to what was happening.
20 de novembro de 2023
Too Job
They dealt well with a problem obtaining part from Vauxhall. Kept me UP to DATE giving me regular progress. Very professional
Great job
29 de novembro de 2023
Excellent and prompt job done
29 de novembro de 2023
Very professional
They took the car away, fixed it and allowed me to drop the rental at their address. Can't ask for more.
21 de novembro de 2023
Amazing service from start to finish.
21 de novembro de 2023
Quick turn around for the repair on my…
Quick turn around for the repair on my vehicle, good communication throughout and the finished job is imaculate!
21 de novembro de 2023
ContactTop class from company was first class &…
Contact from company was first class & kept me updated on repair.
21 de novembro de 2023
Very fast and efficient
Very fast, efficient repair. We were back on the road in little more than a week and the car looks great. Good communication, they kept me informed right through the job.
15 de novembro de 2023
First class job.great…
First class job.great communication,colour match perfect and workmanship.5 stars.
15 de novembro de 2023
Kept informed
Kept informed, good picking up vehicle and returning l. Repair and clean up of car excellent. No faults with their service.
8 de novembro de 2023
VERY HAPPY CUSTOMER
I was extremely happy with the repair to my car, the time taken to repair it and being kept informed of the progress.
23 de outubro de 2023
2015 SEAT LEON ESTATE (SHUNTED from BEHIND)
3 MAIN HEADINGS: 1) REPAIR CARRIED OUT AND SERVICE PROVIDED: REPAIR WORK EXCELLENT;
2) SERVICE (I.E. HAVING CAR COLLECTED & THEN DELIVERED BACK UPON COMPLETION) WAS EXCELLENT
3) ESTMATED TIME LIKELY TO BE TAKEN: RETURN OF CAR WAS ACTUALLY ABOUT 10 DAYS MORE THAN FIRST ESTMATED BUT I WAS KEPT ADVISED & UPDATED THROUGHOUT. INFORMATION FLOW WAS VERY GOOD. . . . . so ALL IN ALL 5 STARS
12 de setembro de 2023
All staff were very helpful and…
All staff were very helpful and knowledgeable.
All very pleasant
2 de novembro de 2023
Job completed in a timely manner.
25 de outubro de 2023
Excellent Service
25 de outubro de 2023
First rate service
First rate service, kept me informed of all repairs, couldn’t fault them
4 de outubro de 2023
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.